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Seller_VKrEjkTE8NaFP

The item returned more than 30 days and Amazon charged us for the return.

The item returned more than 30 days after the customer received the item and Amazon charged us for the return. Also, the buyer returned with the reason - I accidentally ordered the wrong item, but Amazon refused to reimburse because they were marked as customer damaged.

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Etiquetas:Centro logístico, Logística de Amazon, Prime
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Seller_VKrEjkTE8NaFP

The item returned more than 30 days and Amazon charged us for the return.

The item returned more than 30 days after the customer received the item and Amazon charged us for the return. Also, the buyer returned with the reason - I accidentally ordered the wrong item, but Amazon refused to reimburse because they were marked as customer damaged.

Etiquetas:Centro logístico, Logística de Amazon, Prime
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Seller_fzEIQXy2unKdX
En respuesta a la publicación de Seller_VKrEjkTE8NaFP

Dear @Seller_VKrEjkTE8NaFP

Most of the times amazon reimburses itself for customer damaged products. But if it doesn't reimburses, you can always raise a case, provide proper information and you will get the reimbursement.

Moreover, if amazon says you have already been reimbursed, you need to reconcile things thoroughly.

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Bryce_Amazon
En respuesta a la publicación de Seller_VKrEjkTE8NaFP

Greetings,

Is this thread related to the same order your discussed in this thread?

- Bryce

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Seller_VKrEjkTE8NaFP

The item returned more than 30 days and Amazon charged us for the return.

The item returned more than 30 days after the customer received the item and Amazon charged us for the return. Also, the buyer returned with the reason - I accidentally ordered the wrong item, but Amazon refused to reimburse because they were marked as customer damaged.

111 visualizaciones
8 respuestas
Etiquetas:Centro logístico, Logística de Amazon, Prime
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Seller_VKrEjkTE8NaFP

The item returned more than 30 days and Amazon charged us for the return.

The item returned more than 30 days after the customer received the item and Amazon charged us for the return. Also, the buyer returned with the reason - I accidentally ordered the wrong item, but Amazon refused to reimburse because they were marked as customer damaged.

Etiquetas:Centro logístico, Logística de Amazon, Prime
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The item returned more than 30 days and Amazon charged us for the return.

por parte de Seller_VKrEjkTE8NaFP

The item returned more than 30 days after the customer received the item and Amazon charged us for the return. Also, the buyer returned with the reason - I accidentally ordered the wrong item, but Amazon refused to reimburse because they were marked as customer damaged.

Etiquetas:Centro logístico, Logística de Amazon, Prime
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Seller_fzEIQXy2unKdX
En respuesta a la publicación de Seller_VKrEjkTE8NaFP

Dear @Seller_VKrEjkTE8NaFP

Most of the times amazon reimburses itself for customer damaged products. But if it doesn't reimburses, you can always raise a case, provide proper information and you will get the reimbursement.

Moreover, if amazon says you have already been reimbursed, you need to reconcile things thoroughly.

00
user profile
Bryce_Amazon
En respuesta a la publicación de Seller_VKrEjkTE8NaFP

Greetings,

Is this thread related to the same order your discussed in this thread?

- Bryce

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_fzEIQXy2unKdX
En respuesta a la publicación de Seller_VKrEjkTE8NaFP

Dear @Seller_VKrEjkTE8NaFP

Most of the times amazon reimburses itself for customer damaged products. But if it doesn't reimburses, you can always raise a case, provide proper information and you will get the reimbursement.

Moreover, if amazon says you have already been reimbursed, you need to reconcile things thoroughly.

00
user profile
Seller_fzEIQXy2unKdX
En respuesta a la publicación de Seller_VKrEjkTE8NaFP

Dear @Seller_VKrEjkTE8NaFP

Most of the times amazon reimburses itself for customer damaged products. But if it doesn't reimburses, you can always raise a case, provide proper information and you will get the reimbursement.

Moreover, if amazon says you have already been reimbursed, you need to reconcile things thoroughly.

00
Responder
user profile
Bryce_Amazon
En respuesta a la publicación de Seller_VKrEjkTE8NaFP

Greetings,

Is this thread related to the same order your discussed in this thread?

- Bryce

00
user profile
Bryce_Amazon
En respuesta a la publicación de Seller_VKrEjkTE8NaFP

Greetings,

Is this thread related to the same order your discussed in this thread?

- Bryce

00
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad