This is very ridiculous, I received the buyer's claim order number: #702-3521117-2475463, Customer issue: Different from what I ordered, Customer comments: Wrong too aemt, then I contacted the buyer immediately and could only choose I sent the email
This is very ridiculous, I received the buyer's claim order number: #702-3521117-2475463, Customer issue: Different from what I ordered, Customer comments: Wrong too aemt, then I contacted the buyer immediately and could only choose I sent the email option for refund or exchange, but I went to the buyer’s message and looked: The buyer opted out from receiving this message. For more details, click here.
This is unreasonable. If you receive the wrong product, tell us directly and send a photo, and I will refund you. The buyer does not accept our email and directly makes a claim. What is going on, can anyone help me?
This is very ridiculous, I received the buyer's claim order number: #702-3521117-2475463, Customer issue: Different from what I ordered, Customer comments: Wrong too aemt, then I contacted the buyer immediately and could only choose I sent the email
This is very ridiculous, I received the buyer's claim order number: #702-3521117-2475463, Customer issue: Different from what I ordered, Customer comments: Wrong too aemt, then I contacted the buyer immediately and could only choose I sent the email option for refund or exchange, but I went to the buyer’s message and looked: The buyer opted out from receiving this message. For more details, click here.
This is unreasonable. If you receive the wrong product, tell us directly and send a photo, and I will refund you. The buyer does not accept our email and directly makes a claim. What is going on, can anyone help me?
0 respuestas
Seller_6k6iiWqMbABKk
Please help me, I appreciate it very much.
Seller_6k6iiWqMbABKk
Please help me, I appreciate it very much.，
Seller_6k6iiWqMbABKk
@Please help me, I appreciate it very much.，
Seller_dotifYADa0BWY
You just have to put [IMPORTANT] at the beginning of the subject line. Then Amazon's system forces the email through to the customer.
Seller_1idNlTUpfKbZW
Respond that the customer may return the item within 30 days as per Amazon's refund policy, unless if it's back to china, then they would request you to provide a prepaid return label perhaps. Let the claim tell the customer that the item must be returned for a refund. This way if he returns you can refund before it's granted against you.
