deposit method missing, invalid, or not assigned
Your deposit method has been removed from default due to issues with your deposit method for the marketplace(s) below. Assign a valid deposit method as default to continue receiving disbursements.
We were unable to transfer funds in the amount of $$$ into your bank account or debit card on file (ending in ). The transfer of funds was not successful due to incorrect bank or debit card information.
I have confirmed my banking details more than few times, and my amazon.ca has it even verified.
Account Verification Status
Verified
Can you any MODS please help me out !
@Glenn_Amazon
@Micah_Amazon
deposit method missing, invalid, or not assigned
Your deposit method has been removed from default due to issues with your deposit method for the marketplace(s) below. Assign a valid deposit method as default to continue receiving disbursements.
We were unable to transfer funds in the amount of $$$ into your bank account or debit card on file (ending in ). The transfer of funds was not successful due to incorrect bank or debit card information.
I have confirmed my banking details more than few times, and my amazon.ca has it even verified.
Account Verification Status
Verified
Can you any MODS please help me out !
@Glenn_Amazon
@Micah_Amazon
Micah_Amazon
Hello @Seller_W8zW4X13SQyoz,
Thank you for the response. Support ahs stated the following: "We have opened Case ID:17097435941 where we will continue to work with the Selling Partner until the issue is resolved."
Please keep me posted on any updates you may have received.
Cheers,
Micah
16 respuestas
Micah_Amazon
Hello @Seller_W8zW4X13SQyoz,
Thank you for your post. My apologies on the frustration this has caused. Please click HERE to add or update your deposit method.
Important: Whenever you add or change your bank account information, a three-day security hold goes into effect. Fund transfers cannot be initiated until the hold expires, including those from any settlement cycles that close during the hold period. We recommend that you do not update your bank account within three days of your next regularly scheduled disbursement to avoid any delays in payments. Only the primary account owner can make changes related to payment information.
Also, please open a seller support case and share the case ID with me in this thread.
Looking forward to your response.
Cheers,
Micah
Seller_W8zW4X13SQyoz
Here is the case id number ID 17071107361
Micah_Amazon
Hello @Seller_W8zW4X13SQyoz,
Thank you for your response and sharing the case ID. I will review and respond back shortly with next steps.
Thanks again for your continued patience.
Cheers,
Micah
Seller_W8zW4X13SQyoz
I contacted the bank, and they informed that I placed the wrong Routing Number. I was placing the Wire Transfer Routing Number. I should be placing the ACH Routing Number.
I did change it, and it's already been verified ? Know I need to know when would I be able to withdraw from my account.
I have not been paid for over 3 months now. If you can please get back to me ASAP, I would really appreciate. I have a balance of over 20K, and I have to pay my suppliers ?
I am looking to get this resolved ASAP.
Thanks
Micah_Amazon
Hello @Seller_W8zW4X13SQyoz,
Thank you for your patience. I have reviewed the case Id and will go ahead and get this escalated to our internal teams to help assist and see if the funds can be released to a correct banking institution .
Please continue to check notifications and feel free to report back into this thread. I will provide updates as they become available.
Cheers,
Micah
Micah_Amazon
Hello @Seller_W8zW4X13SQyoz,
I have escalated your case to our internal team who assists with the banking and deposits. As mentioned previously, please make sure your account information is up to date and respond back to support if they reach out.
If you do not hear anything by end of next week, please respond back to this thread.
Cheers,
Micah
Seller_W8zW4X13SQyoz
My bank account has been fully verified, and I have sent SS the screenshot of the verified account. I am looking to get this resolved ASAP.
Seller Support could see the account has been fully verified, and there was even a micro deposit on my account. Amazon did not take the micro deposit back in their account. I am really scrambling to get any help from your team.
Any MODS who can really help me out !
@Micah_Amazon
Micah_Amazon
Hello @Seller_W8zW4X13SQyoz,
Thank you for the response. Support ahs stated the following: "We have opened Case ID:17097435941 where we will continue to work with the Selling Partner until the issue is resolved."
Please keep me posted on any updates you may have received.
Cheers,
Micah
Seller_W8zW4X13SQyoz
Seller_W8zW4X13SQyoz
Micah_Amazon
Hello @Seller_W8zW4X13SQyoz,
Thank you for your response. Amazon does micro deposits and withdrawals to test bank accounts. I would reach out to your bank and and see if they are blocking the transactions as fraud.
Please let me know what you find.
Cheers,
Micah