While my trademark was still a TM mark, the goods I sold were maliciously followed by another seller for sale. I later reported this seller with the Backstage Report Violation tool, and probably due to the number of reports and low success rate, my Report Violation tool was revoked by Amazon. I have been trying to restore it by appealing, but it has been rejected by Amazon.

Email content:

"Hello from Amazon Brand Registry,

We are writing to inform you that your appeal request [Case ID: 12295383541] for Brand （Brand Name） for BR Enrollment Application has been declined.

Why is this happening?

As a part of the appeal process, a detailed investigation was conducted based on the (i) information available in our internal systems and (ii) information and documents provided by you. After carefully reviewing the information and documents, we have concluded that the brand/user has engaged in abusive conduct as per our policy.

Will there be a change in the decision now or anytime in the future?

Our decision is final at this point in time. Any new appeal request may be declined by the Brand Registry Team. However, if at any point in the future our system identifies that your account is no longer abusive, we will establish communication with you to resume the enrollment application process/add the user to the brand.

Thank you for selling with Amazon,

Mounika C.

Amazon.com Seller Support"

What should I do now? Is there a better way to restore access to the Report Violations tool?

Due to this, it causes me to file new brands now, are directly rejected by Amazon because the brand/user has abusive behavior.