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Seller_bKlr03mvhLsKs

AMAZON NOT PAYING MY MONEY FOR MY LIQUIDATED PRODUCTS AND GIVING ME MY TAX RETURNS

** AMAZON NOT PAYING MY MONEY FOR MY LIQUIDATED PRODUCTS AND GIVING ME MY TAX RETURNS **

With undercutters and hijackers using my brand name, pictures of my products, and my product details/description and making me run at a loss I had to liquidate my inventory on Amazon FBA. Following liquidation and trying to cut my losses, I noticed that I was being billed incessantly from my CANADIAN seller central account (I have a global account but all my inventory and my sales are from my US Seller Central account) and I closed the account because I did not have any products in the Canadian marketplace and I was being charged unjustifiably by amazon (I complained about this issue but no response). After I closed the Canadian Seller Central account I just noticed that I could no longer get access to my US Seller Central account, my US Seller Central account was closed without my authorization, and to date no explanation. All my inventory is on the US marketplace and I still have money from my liquidated inventory that has not been disbursed since October 5, 2023 (over 130 days now). There was no inactivity, performance issues, suspected fraudulent activity, or failure to comply with legal or compliance requirements on the account (account health can investigate the account and if seller support needs further verification, I can do a video call and provide documents). I sent messages consistently to Seller support from the email associated with the Seller Central account but would only get generic responses from the customer care representatives, only for me to get a response from a Seller support agent later saying it has elapsed 30 days since the account closure and the account cannot be restored and if I want to continue selling on amazon I would have to open a new account. I opened a new Seller Central account with a different email (the account I am using to post this thread) and I have been contacting the customer care representatives through this new account but I get mostly generic or copy/paste replies from the customer care representatives or I would see on the case logs that my case has been transferred to another department but till date (130 days), I have not received my funds from my liquidated inventory and my tax documents for the seller central account has not been sent to me to file my taxes. This treatment from Amazon is really poor and unjustified. Please pay my money amazon

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Seller_bKlr03mvhLsKs

AMAZON NOT PAYING MY MONEY FOR MY LIQUIDATED PRODUCTS AND GIVING ME MY TAX RETURNS

** AMAZON NOT PAYING MY MONEY FOR MY LIQUIDATED PRODUCTS AND GIVING ME MY TAX RETURNS **

With undercutters and hijackers using my brand name, pictures of my products, and my product details/description and making me run at a loss I had to liquidate my inventory on Amazon FBA. Following liquidation and trying to cut my losses, I noticed that I was being billed incessantly from my CANADIAN seller central account (I have a global account but all my inventory and my sales are from my US Seller Central account) and I closed the account because I did not have any products in the Canadian marketplace and I was being charged unjustifiably by amazon (I complained about this issue but no response). After I closed the Canadian Seller Central account I just noticed that I could no longer get access to my US Seller Central account, my US Seller Central account was closed without my authorization, and to date no explanation. All my inventory is on the US marketplace and I still have money from my liquidated inventory that has not been disbursed since October 5, 2023 (over 130 days now). There was no inactivity, performance issues, suspected fraudulent activity, or failure to comply with legal or compliance requirements on the account (account health can investigate the account and if seller support needs further verification, I can do a video call and provide documents). I sent messages consistently to Seller support from the email associated with the Seller Central account but would only get generic responses from the customer care representatives, only for me to get a response from a Seller support agent later saying it has elapsed 30 days since the account closure and the account cannot be restored and if I want to continue selling on amazon I would have to open a new account. I opened a new Seller Central account with a different email (the account I am using to post this thread) and I have been contacting the customer care representatives through this new account but I get mostly generic or copy/paste replies from the customer care representatives or I would see on the case logs that my case has been transferred to another department but till date (130 days), I have not received my funds from my liquidated inventory and my tax documents for the seller central account has not been sent to me to file my taxes. This treatment from Amazon is really poor and unjustified. Please pay my money amazon

Etiquetas:Atención al colaborador comercial
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Stevie_Amazon
En respuesta a la publicación de Seller_bKlr03mvhLsKs

Hi there @Seller_bKlr03mvhLsKs,

Thank you so much for reaching out in the Forums. I am engaging a Community Manager that specializes in this topic and they will be following up with you shortly.

Stevie

20
user profile
Micah_Amazon
En respuesta a la publicación de Seller_bKlr03mvhLsKs

Hello @Seller_bKlr03mvhLsKs,

Thank you for reaching out. My apologies on the frustration that this has caused. Based on the nature of your case, I will need additional support from our internal teams. I would like to get this case escalated on your behalf.

Please provide the most recent seller support case IDs in regards to this issue.

I would like to review.

Please advise.

Cheers,

Micah

20
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_bKlr03mvhLsKs

AMAZON NOT PAYING MY MONEY FOR MY LIQUIDATED PRODUCTS AND GIVING ME MY TAX RETURNS

** AMAZON NOT PAYING MY MONEY FOR MY LIQUIDATED PRODUCTS AND GIVING ME MY TAX RETURNS **

With undercutters and hijackers using my brand name, pictures of my products, and my product details/description and making me run at a loss I had to liquidate my inventory on Amazon FBA. Following liquidation and trying to cut my losses, I noticed that I was being billed incessantly from my CANADIAN seller central account (I have a global account but all my inventory and my sales are from my US Seller Central account) and I closed the account because I did not have any products in the Canadian marketplace and I was being charged unjustifiably by amazon (I complained about this issue but no response). After I closed the Canadian Seller Central account I just noticed that I could no longer get access to my US Seller Central account, my US Seller Central account was closed without my authorization, and to date no explanation. All my inventory is on the US marketplace and I still have money from my liquidated inventory that has not been disbursed since October 5, 2023 (over 130 days now). There was no inactivity, performance issues, suspected fraudulent activity, or failure to comply with legal or compliance requirements on the account (account health can investigate the account and if seller support needs further verification, I can do a video call and provide documents). I sent messages consistently to Seller support from the email associated with the Seller Central account but would only get generic responses from the customer care representatives, only for me to get a response from a Seller support agent later saying it has elapsed 30 days since the account closure and the account cannot be restored and if I want to continue selling on amazon I would have to open a new account. I opened a new Seller Central account with a different email (the account I am using to post this thread) and I have been contacting the customer care representatives through this new account but I get mostly generic or copy/paste replies from the customer care representatives or I would see on the case logs that my case has been transferred to another department but till date (130 days), I have not received my funds from my liquidated inventory and my tax documents for the seller central account has not been sent to me to file my taxes. This treatment from Amazon is really poor and unjustified. Please pay my money amazon

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Seller_bKlr03mvhLsKs

AMAZON NOT PAYING MY MONEY FOR MY LIQUIDATED PRODUCTS AND GIVING ME MY TAX RETURNS

** AMAZON NOT PAYING MY MONEY FOR MY LIQUIDATED PRODUCTS AND GIVING ME MY TAX RETURNS **

With undercutters and hijackers using my brand name, pictures of my products, and my product details/description and making me run at a loss I had to liquidate my inventory on Amazon FBA. Following liquidation and trying to cut my losses, I noticed that I was being billed incessantly from my CANADIAN seller central account (I have a global account but all my inventory and my sales are from my US Seller Central account) and I closed the account because I did not have any products in the Canadian marketplace and I was being charged unjustifiably by amazon (I complained about this issue but no response). After I closed the Canadian Seller Central account I just noticed that I could no longer get access to my US Seller Central account, my US Seller Central account was closed without my authorization, and to date no explanation. All my inventory is on the US marketplace and I still have money from my liquidated inventory that has not been disbursed since October 5, 2023 (over 130 days now). There was no inactivity, performance issues, suspected fraudulent activity, or failure to comply with legal or compliance requirements on the account (account health can investigate the account and if seller support needs further verification, I can do a video call and provide documents). I sent messages consistently to Seller support from the email associated with the Seller Central account but would only get generic responses from the customer care representatives, only for me to get a response from a Seller support agent later saying it has elapsed 30 days since the account closure and the account cannot be restored and if I want to continue selling on amazon I would have to open a new account. I opened a new Seller Central account with a different email (the account I am using to post this thread) and I have been contacting the customer care representatives through this new account but I get mostly generic or copy/paste replies from the customer care representatives or I would see on the case logs that my case has been transferred to another department but till date (130 days), I have not received my funds from my liquidated inventory and my tax documents for the seller central account has not been sent to me to file my taxes. This treatment from Amazon is really poor and unjustified. Please pay my money amazon

Etiquetas:Atención al colaborador comercial
00
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AMAZON NOT PAYING MY MONEY FOR MY LIQUIDATED PRODUCTS AND GIVING ME MY TAX RETURNS

por parte de Seller_bKlr03mvhLsKs

** AMAZON NOT PAYING MY MONEY FOR MY LIQUIDATED PRODUCTS AND GIVING ME MY TAX RETURNS **

With undercutters and hijackers using my brand name, pictures of my products, and my product details/description and making me run at a loss I had to liquidate my inventory on Amazon FBA. Following liquidation and trying to cut my losses, I noticed that I was being billed incessantly from my CANADIAN seller central account (I have a global account but all my inventory and my sales are from my US Seller Central account) and I closed the account because I did not have any products in the Canadian marketplace and I was being charged unjustifiably by amazon (I complained about this issue but no response). After I closed the Canadian Seller Central account I just noticed that I could no longer get access to my US Seller Central account, my US Seller Central account was closed without my authorization, and to date no explanation. All my inventory is on the US marketplace and I still have money from my liquidated inventory that has not been disbursed since October 5, 2023 (over 130 days now). There was no inactivity, performance issues, suspected fraudulent activity, or failure to comply with legal or compliance requirements on the account (account health can investigate the account and if seller support needs further verification, I can do a video call and provide documents). I sent messages consistently to Seller support from the email associated with the Seller Central account but would only get generic responses from the customer care representatives, only for me to get a response from a Seller support agent later saying it has elapsed 30 days since the account closure and the account cannot be restored and if I want to continue selling on amazon I would have to open a new account. I opened a new Seller Central account with a different email (the account I am using to post this thread) and I have been contacting the customer care representatives through this new account but I get mostly generic or copy/paste replies from the customer care representatives or I would see on the case logs that my case has been transferred to another department but till date (130 days), I have not received my funds from my liquidated inventory and my tax documents for the seller central account has not been sent to me to file my taxes. This treatment from Amazon is really poor and unjustified. Please pay my money amazon

Etiquetas:Atención al colaborador comercial
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Stevie_Amazon
En respuesta a la publicación de Seller_bKlr03mvhLsKs

Hi there @Seller_bKlr03mvhLsKs,

Thank you so much for reaching out in the Forums. I am engaging a Community Manager that specializes in this topic and they will be following up with you shortly.

Stevie

20
user profile
Micah_Amazon
En respuesta a la publicación de Seller_bKlr03mvhLsKs

Hello @Seller_bKlr03mvhLsKs,

Thank you for reaching out. My apologies on the frustration that this has caused. Based on the nature of your case, I will need additional support from our internal teams. I would like to get this case escalated on your behalf.

Please provide the most recent seller support case IDs in regards to this issue.

I would like to review.

Please advise.

Cheers,

Micah

20
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Stevie_Amazon
En respuesta a la publicación de Seller_bKlr03mvhLsKs

Hi there @Seller_bKlr03mvhLsKs,

Thank you so much for reaching out in the Forums. I am engaging a Community Manager that specializes in this topic and they will be following up with you shortly.

Stevie

20
user profile
Stevie_Amazon
En respuesta a la publicación de Seller_bKlr03mvhLsKs

Hi there @Seller_bKlr03mvhLsKs,

Thank you so much for reaching out in the Forums. I am engaging a Community Manager that specializes in this topic and they will be following up with you shortly.

Stevie

20
Responder
user profile
Micah_Amazon
En respuesta a la publicación de Seller_bKlr03mvhLsKs

Hello @Seller_bKlr03mvhLsKs,

Thank you for reaching out. My apologies on the frustration that this has caused. Based on the nature of your case, I will need additional support from our internal teams. I would like to get this case escalated on your behalf.

Please provide the most recent seller support case IDs in regards to this issue.

I would like to review.

Please advise.

Cheers,

Micah

20
user profile
Micah_Amazon
En respuesta a la publicación de Seller_bKlr03mvhLsKs

Hello @Seller_bKlr03mvhLsKs,

Thank you for reaching out. My apologies on the frustration that this has caused. Based on the nature of your case, I will need additional support from our internal teams. I would like to get this case escalated on your behalf.

Please provide the most recent seller support case IDs in regards to this issue.

I would like to review.

Please advise.

Cheers,

Micah

20
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad