Foros para vendedores
Iniciar sesión
Iniciar sesión
imgIniciar sesión
imgIniciar sesión
user profile
Seller_k6eywPpnUuXaM

Buy Amazon Shipping taking twice as long to get to customer??

I just started using the Buy Amazon Shipping option on Shipstation to protect my FBM OTDR. I do not want to have to rely solely on FBA, as they take a TON of money in fees!

The glitch of Amazon overcharging what USPS charges seems to have been fixed, however the shipping time is more than DOUBLE the time of USPS First Class Mail option on Shipstation. When I use the Buy Amazon Shipping Ground Advantage<1 lb, it says it will arrive in 8 days. It should not take 8 days for a package to go from Texas to Florida! If I had shipped my usual way (USPS First Class Mail), it would have taken 3 days to get there. What gives??

I want to provide the very best customer service, which includes getting packages to my customers as quickly as possible. Can someone please explain why it is taking so much longer than shipping it regular First Class Mail? Why do Buy Amazon Shipping at all if it takes so much longer to reach my customers?? Is the point to force customers to buy Prime??

29 visualizaciones
8 respuestas
Etiquetas:Envío, Gestionado por el vendedor, USPS
00
Responder
user profile
Seller_k6eywPpnUuXaM

Buy Amazon Shipping taking twice as long to get to customer??

I just started using the Buy Amazon Shipping option on Shipstation to protect my FBM OTDR. I do not want to have to rely solely on FBA, as they take a TON of money in fees!

The glitch of Amazon overcharging what USPS charges seems to have been fixed, however the shipping time is more than DOUBLE the time of USPS First Class Mail option on Shipstation. When I use the Buy Amazon Shipping Ground Advantage<1 lb, it says it will arrive in 8 days. It should not take 8 days for a package to go from Texas to Florida! If I had shipped my usual way (USPS First Class Mail), it would have taken 3 days to get there. What gives??

I want to provide the very best customer service, which includes getting packages to my customers as quickly as possible. Can someone please explain why it is taking so much longer than shipping it regular First Class Mail? Why do Buy Amazon Shipping at all if it takes so much longer to reach my customers?? Is the point to force customers to buy Prime??

Etiquetas:Envío, Gestionado por el vendedor, USPS
00
29 visualizaciones
8 respuestas
Responder
0 respuestas
user profile
Seller_k6eywPpnUuXaM
En respuesta a la publicación de Seller_k6eywPpnUuXaM

Is there a mod that can come on here and help me figure this out? I do not want my customers waiting an entire week for their order just because I used Buy Amazon Shipping. It makes no sense, whn I can get it to them in 3 days using First Class mail from Stamps.com.

00
user profile
Seller_k6eywPpnUuXaM
En respuesta a la publicación de Seller_k6eywPpnUuXaM

@SEAmod can you please point me in the right direction?

00
user profile
Dominic_Amazon
En respuesta a la publicación de Seller_k6eywPpnUuXaM

Hi @Seller_k6eywPpnUuXaM,

Dominic from Amazon here, happy to help. Can you please provide me with a case ID for this? Would like to do some additional digging.

Best,

Dominic

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_k6eywPpnUuXaM

Buy Amazon Shipping taking twice as long to get to customer??

I just started using the Buy Amazon Shipping option on Shipstation to protect my FBM OTDR. I do not want to have to rely solely on FBA, as they take a TON of money in fees!

The glitch of Amazon overcharging what USPS charges seems to have been fixed, however the shipping time is more than DOUBLE the time of USPS First Class Mail option on Shipstation. When I use the Buy Amazon Shipping Ground Advantage<1 lb, it says it will arrive in 8 days. It should not take 8 days for a package to go from Texas to Florida! If I had shipped my usual way (USPS First Class Mail), it would have taken 3 days to get there. What gives??

I want to provide the very best customer service, which includes getting packages to my customers as quickly as possible. Can someone please explain why it is taking so much longer than shipping it regular First Class Mail? Why do Buy Amazon Shipping at all if it takes so much longer to reach my customers?? Is the point to force customers to buy Prime??

29 visualizaciones
8 respuestas
Etiquetas:Envío, Gestionado por el vendedor, USPS
00
Responder
user profile
Seller_k6eywPpnUuXaM

Buy Amazon Shipping taking twice as long to get to customer??

I just started using the Buy Amazon Shipping option on Shipstation to protect my FBM OTDR. I do not want to have to rely solely on FBA, as they take a TON of money in fees!

The glitch of Amazon overcharging what USPS charges seems to have been fixed, however the shipping time is more than DOUBLE the time of USPS First Class Mail option on Shipstation. When I use the Buy Amazon Shipping Ground Advantage<1 lb, it says it will arrive in 8 days. It should not take 8 days for a package to go from Texas to Florida! If I had shipped my usual way (USPS First Class Mail), it would have taken 3 days to get there. What gives??

I want to provide the very best customer service, which includes getting packages to my customers as quickly as possible. Can someone please explain why it is taking so much longer than shipping it regular First Class Mail? Why do Buy Amazon Shipping at all if it takes so much longer to reach my customers?? Is the point to force customers to buy Prime??

Etiquetas:Envío, Gestionado por el vendedor, USPS
00
29 visualizaciones
8 respuestas
Responder
user profile

Buy Amazon Shipping taking twice as long to get to customer??

por parte de Seller_k6eywPpnUuXaM

I just started using the Buy Amazon Shipping option on Shipstation to protect my FBM OTDR. I do not want to have to rely solely on FBA, as they take a TON of money in fees!

The glitch of Amazon overcharging what USPS charges seems to have been fixed, however the shipping time is more than DOUBLE the time of USPS First Class Mail option on Shipstation. When I use the Buy Amazon Shipping Ground Advantage<1 lb, it says it will arrive in 8 days. It should not take 8 days for a package to go from Texas to Florida! If I had shipped my usual way (USPS First Class Mail), it would have taken 3 days to get there. What gives??

I want to provide the very best customer service, which includes getting packages to my customers as quickly as possible. Can someone please explain why it is taking so much longer than shipping it regular First Class Mail? Why do Buy Amazon Shipping at all if it takes so much longer to reach my customers?? Is the point to force customers to buy Prime??

Etiquetas:Envío, Gestionado por el vendedor, USPS
00
29 visualizaciones
8 respuestas
Responder
0 respuestas
0 respuestas
Filtros rápidos
Ordenar por
user profile
Seller_k6eywPpnUuXaM
En respuesta a la publicación de Seller_k6eywPpnUuXaM

Is there a mod that can come on here and help me figure this out? I do not want my customers waiting an entire week for their order just because I used Buy Amazon Shipping. It makes no sense, whn I can get it to them in 3 days using First Class mail from Stamps.com.

00
user profile
Seller_k6eywPpnUuXaM
En respuesta a la publicación de Seller_k6eywPpnUuXaM

@SEAmod can you please point me in the right direction?

00
user profile
Dominic_Amazon
En respuesta a la publicación de Seller_k6eywPpnUuXaM

Hi @Seller_k6eywPpnUuXaM,

Dominic from Amazon here, happy to help. Can you please provide me with a case ID for this? Would like to do some additional digging.

Best,

Dominic

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_k6eywPpnUuXaM
En respuesta a la publicación de Seller_k6eywPpnUuXaM

Is there a mod that can come on here and help me figure this out? I do not want my customers waiting an entire week for their order just because I used Buy Amazon Shipping. It makes no sense, whn I can get it to them in 3 days using First Class mail from Stamps.com.

00
user profile
Seller_k6eywPpnUuXaM
En respuesta a la publicación de Seller_k6eywPpnUuXaM

Is there a mod that can come on here and help me figure this out? I do not want my customers waiting an entire week for their order just because I used Buy Amazon Shipping. It makes no sense, whn I can get it to them in 3 days using First Class mail from Stamps.com.

00
Responder
user profile
Seller_k6eywPpnUuXaM
En respuesta a la publicación de Seller_k6eywPpnUuXaM

@SEAmod can you please point me in the right direction?

00
user profile
Seller_k6eywPpnUuXaM
En respuesta a la publicación de Seller_k6eywPpnUuXaM

@SEAmod can you please point me in the right direction?

00
Responder
user profile
Dominic_Amazon
En respuesta a la publicación de Seller_k6eywPpnUuXaM

Hi @Seller_k6eywPpnUuXaM,

Dominic from Amazon here, happy to help. Can you please provide me with a case ID for this? Would like to do some additional digging.

Best,

Dominic

00
user profile
Dominic_Amazon
En respuesta a la publicación de Seller_k6eywPpnUuXaM

Hi @Seller_k6eywPpnUuXaM,

Dominic from Amazon here, happy to help. Can you please provide me with a case ID for this? Would like to do some additional digging.

Best,

Dominic

00
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad