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Seller_hCUGk6iHVut0z

Amazon FBA Errors Leading to Unfair Reviews – Please help

We are dealing with a serious issue where Amazon’s FBA has sent used products or wrong product variations to our customers, leading to unfair negative reviews. Despite opening multiple cases (IDs listed below) and reporting this issue countless times, the reviews still remain.

Case IDs : 16029765411 , 16029819031 , 16029705071 , 16029814451 , 16031031211 , 14627358311 , 14428428101 , 14428346181 , 14428466241 , 16031111451 , 16031315261 , 16031276121 , 14434828311 , 13501970251 , 12307198241 , 14503902091 , 16034675071 , 16034716471 , 16034811501 , 16034835511 , 16034588521 , 14503902091

This is clearly not ours error. Here is a link where it says such reviews must be removed. https://sellercentral.amazon.com/seller-forums/discussions/t/23858d1a9132e529477d94496803c0b4

We urgently ask for the moderators’ assistance in resolving this problem and removing these unjust reviews.

Please help

26 visualizaciones
4 respuestas
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Seller_hCUGk6iHVut0z

Amazon FBA Errors Leading to Unfair Reviews – Please help

We are dealing with a serious issue where Amazon’s FBA has sent used products or wrong product variations to our customers, leading to unfair negative reviews. Despite opening multiple cases (IDs listed below) and reporting this issue countless times, the reviews still remain.

Case IDs : 16029765411 , 16029819031 , 16029705071 , 16029814451 , 16031031211 , 14627358311 , 14428428101 , 14428346181 , 14428466241 , 16031111451 , 16031315261 , 16031276121 , 14434828311 , 13501970251 , 12307198241 , 14503902091 , 16034675071 , 16034716471 , 16034811501 , 16034835511 , 16034588521 , 14503902091

This is clearly not ours error. Here is a link where it says such reviews must be removed. https://sellercentral.amazon.com/seller-forums/discussions/t/23858d1a9132e529477d94496803c0b4

We urgently ask for the moderators’ assistance in resolving this problem and removing these unjust reviews.

Please help

Administrar la experiencia del comprador
Etiquetas:Reseñas de producto
00
26 visualizaciones
4 respuestas
Responder
0 respuestas
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Joey_Amazon
En respuesta a la publicación de Seller_hCUGk6iHVut0z

Hello @Seller_hCUGk6iHVut0z,

Thank you for utilizing the forums and bringing this matter to our attention.

I have reviewed most of the cases and before I attempt to escalate this request. Have you reached out to FBA Support to attempt to stop or correct this issue ? If so do you mind sharing the Case ID. This might be valuable in my attempt to potential correct this review issue.

Thank you,

Joey

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_hCUGk6iHVut0z

Amazon FBA Errors Leading to Unfair Reviews – Please help

We are dealing with a serious issue where Amazon’s FBA has sent used products or wrong product variations to our customers, leading to unfair negative reviews. Despite opening multiple cases (IDs listed below) and reporting this issue countless times, the reviews still remain.

Case IDs : 16029765411 , 16029819031 , 16029705071 , 16029814451 , 16031031211 , 14627358311 , 14428428101 , 14428346181 , 14428466241 , 16031111451 , 16031315261 , 16031276121 , 14434828311 , 13501970251 , 12307198241 , 14503902091 , 16034675071 , 16034716471 , 16034811501 , 16034835511 , 16034588521 , 14503902091

This is clearly not ours error. Here is a link where it says such reviews must be removed. https://sellercentral.amazon.com/seller-forums/discussions/t/23858d1a9132e529477d94496803c0b4

We urgently ask for the moderators’ assistance in resolving this problem and removing these unjust reviews.

Please help

26 visualizaciones
4 respuestas
Administrar la experiencia del comprador
Etiquetas:Reseñas de producto
00
Responder
user profile
Seller_hCUGk6iHVut0z

Amazon FBA Errors Leading to Unfair Reviews – Please help

We are dealing with a serious issue where Amazon’s FBA has sent used products or wrong product variations to our customers, leading to unfair negative reviews. Despite opening multiple cases (IDs listed below) and reporting this issue countless times, the reviews still remain.

Case IDs : 16029765411 , 16029819031 , 16029705071 , 16029814451 , 16031031211 , 14627358311 , 14428428101 , 14428346181 , 14428466241 , 16031111451 , 16031315261 , 16031276121 , 14434828311 , 13501970251 , 12307198241 , 14503902091 , 16034675071 , 16034716471 , 16034811501 , 16034835511 , 16034588521 , 14503902091

This is clearly not ours error. Here is a link where it says such reviews must be removed. https://sellercentral.amazon.com/seller-forums/discussions/t/23858d1a9132e529477d94496803c0b4

We urgently ask for the moderators’ assistance in resolving this problem and removing these unjust reviews.

Please help

Administrar la experiencia del comprador
Etiquetas:Reseñas de producto
00
26 visualizaciones
4 respuestas
Responder
user profile

Amazon FBA Errors Leading to Unfair Reviews – Please help

por parte de Seller_hCUGk6iHVut0z

We are dealing with a serious issue where Amazon’s FBA has sent used products or wrong product variations to our customers, leading to unfair negative reviews. Despite opening multiple cases (IDs listed below) and reporting this issue countless times, the reviews still remain.

Case IDs : 16029765411 , 16029819031 , 16029705071 , 16029814451 , 16031031211 , 14627358311 , 14428428101 , 14428346181 , 14428466241 , 16031111451 , 16031315261 , 16031276121 , 14434828311 , 13501970251 , 12307198241 , 14503902091 , 16034675071 , 16034716471 , 16034811501 , 16034835511 , 16034588521 , 14503902091

This is clearly not ours error. Here is a link where it says such reviews must be removed. https://sellercentral.amazon.com/seller-forums/discussions/t/23858d1a9132e529477d94496803c0b4

We urgently ask for the moderators’ assistance in resolving this problem and removing these unjust reviews.

Please help

Administrar la experiencia del comprador
Etiquetas:Reseñas de producto
00
26 visualizaciones
4 respuestas
Responder
0 respuestas
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Joey_Amazon
En respuesta a la publicación de Seller_hCUGk6iHVut0z

Hello @Seller_hCUGk6iHVut0z,

Thank you for utilizing the forums and bringing this matter to our attention.

I have reviewed most of the cases and before I attempt to escalate this request. Have you reached out to FBA Support to attempt to stop or correct this issue ? If so do you mind sharing the Case ID. This might be valuable in my attempt to potential correct this review issue.

Thank you,

Joey

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Joey_Amazon
En respuesta a la publicación de Seller_hCUGk6iHVut0z

Hello @Seller_hCUGk6iHVut0z,

Thank you for utilizing the forums and bringing this matter to our attention.

I have reviewed most of the cases and before I attempt to escalate this request. Have you reached out to FBA Support to attempt to stop or correct this issue ? If so do you mind sharing the Case ID. This might be valuable in my attempt to potential correct this review issue.

Thank you,

Joey

00
user profile
Joey_Amazon
En respuesta a la publicación de Seller_hCUGk6iHVut0z

Hello @Seller_hCUGk6iHVut0z,

Thank you for utilizing the forums and bringing this matter to our attention.

I have reviewed most of the cases and before I attempt to escalate this request. Have you reached out to FBA Support to attempt to stop or correct this issue ? If so do you mind sharing the Case ID. This might be valuable in my attempt to potential correct this review issue.

Thank you,

Joey

00
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad