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Seller_AaTLvPlgc4CD3

CREDIT CARD ISSUES

Hi everyone,

We are facing an issue with our credit card, we have verified it through the bank, took out a new one, and added it to Amazon, however, it still marks as an "invalid credit card", we are also unable to contact account health support to ask anything about it because our account is deactivated.

Any input on what to do further?

Thanks!

14 visualizaciones
3 respuestas
Configuración de la cuenta
Etiquetas:Tarjeta de crédito
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Seller_AaTLvPlgc4CD3

CREDIT CARD ISSUES

Hi everyone,

We are facing an issue with our credit card, we have verified it through the bank, took out a new one, and added it to Amazon, however, it still marks as an "invalid credit card", we are also unable to contact account health support to ask anything about it because our account is deactivated.

Any input on what to do further?

Thanks!

Configuración de la cuenta
Etiquetas:Tarjeta de crédito
00
14 visualizaciones
3 respuestas
Responder
0 respuestas
user profile
Seller_Qbd0RsfZFEZBY
En respuesta a la publicación de Seller_AaTLvPlgc4CD3

I have seen this happen before when the card added is a debit card or prepaid credit card.

A "credit card" must be used

20
user profile
Seller_OvL8C4BJWiuS9
En respuesta a la publicación de Seller_AaTLvPlgc4CD3

You need a valid credit card (one that charges interest and you get a bill).

30
user profile
Micah_Amazon
En respuesta a la publicación de Seller_AaTLvPlgc4CD3

Hello @Seller_AaTLvPlgc4CD3,

Thank you for reaching out. My apologies on the frustration that this has caused. As mentioned by @Seller_Qbd0RsfZFEZBYand @Seller_OvL8C4BJWiuS9the credit card must be a true/real credit card. Typically you would apply and get approved from the bank with certain amounts and interests. I will admit it is very confusing as Debit cards can be charged for certain fees, but not used when you are trying tp list.

Please see the following resources for more information HERE.

Also, please note that the credit card must also be accepted in the other countries in which you are selling in.

if you need additional assistance, please open a seller support case.

Cheers,

Micah

20
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_AaTLvPlgc4CD3

CREDIT CARD ISSUES

Hi everyone,

We are facing an issue with our credit card, we have verified it through the bank, took out a new one, and added it to Amazon, however, it still marks as an "invalid credit card", we are also unable to contact account health support to ask anything about it because our account is deactivated.

Any input on what to do further?

Thanks!

14 visualizaciones
3 respuestas
Configuración de la cuenta
Etiquetas:Tarjeta de crédito
00
Responder
user profile
Seller_AaTLvPlgc4CD3

CREDIT CARD ISSUES

Hi everyone,

We are facing an issue with our credit card, we have verified it through the bank, took out a new one, and added it to Amazon, however, it still marks as an "invalid credit card", we are also unable to contact account health support to ask anything about it because our account is deactivated.

Any input on what to do further?

Thanks!

Configuración de la cuenta
Etiquetas:Tarjeta de crédito
00
14 visualizaciones
3 respuestas
Responder
user profile

CREDIT CARD ISSUES

por parte de Seller_AaTLvPlgc4CD3

Hi everyone,

We are facing an issue with our credit card, we have verified it through the bank, took out a new one, and added it to Amazon, however, it still marks as an "invalid credit card", we are also unable to contact account health support to ask anything about it because our account is deactivated.

Any input on what to do further?

Thanks!

Configuración de la cuenta
Etiquetas:Tarjeta de crédito
00
14 visualizaciones
3 respuestas
Responder
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Seller_Qbd0RsfZFEZBY
En respuesta a la publicación de Seller_AaTLvPlgc4CD3

I have seen this happen before when the card added is a debit card or prepaid credit card.

A "credit card" must be used

20
user profile
Seller_OvL8C4BJWiuS9
En respuesta a la publicación de Seller_AaTLvPlgc4CD3

You need a valid credit card (one that charges interest and you get a bill).

30
user profile
Micah_Amazon
En respuesta a la publicación de Seller_AaTLvPlgc4CD3

Hello @Seller_AaTLvPlgc4CD3,

Thank you for reaching out. My apologies on the frustration that this has caused. As mentioned by @Seller_Qbd0RsfZFEZBYand @Seller_OvL8C4BJWiuS9the credit card must be a true/real credit card. Typically you would apply and get approved from the bank with certain amounts and interests. I will admit it is very confusing as Debit cards can be charged for certain fees, but not used when you are trying tp list.

Please see the following resources for more information HERE.

Also, please note that the credit card must also be accepted in the other countries in which you are selling in.

if you need additional assistance, please open a seller support case.

Cheers,

Micah

20
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_Qbd0RsfZFEZBY
En respuesta a la publicación de Seller_AaTLvPlgc4CD3

I have seen this happen before when the card added is a debit card or prepaid credit card.

A "credit card" must be used

20
user profile
Seller_Qbd0RsfZFEZBY
En respuesta a la publicación de Seller_AaTLvPlgc4CD3

I have seen this happen before when the card added is a debit card or prepaid credit card.

A "credit card" must be used

20
Responder
user profile
Seller_OvL8C4BJWiuS9
En respuesta a la publicación de Seller_AaTLvPlgc4CD3

You need a valid credit card (one that charges interest and you get a bill).

30
user profile
Seller_OvL8C4BJWiuS9
En respuesta a la publicación de Seller_AaTLvPlgc4CD3

You need a valid credit card (one that charges interest and you get a bill).

30
Responder
user profile
Micah_Amazon
En respuesta a la publicación de Seller_AaTLvPlgc4CD3

Hello @Seller_AaTLvPlgc4CD3,

Thank you for reaching out. My apologies on the frustration that this has caused. As mentioned by @Seller_Qbd0RsfZFEZBYand @Seller_OvL8C4BJWiuS9the credit card must be a true/real credit card. Typically you would apply and get approved from the bank with certain amounts and interests. I will admit it is very confusing as Debit cards can be charged for certain fees, but not used when you are trying tp list.

Please see the following resources for more information HERE.

Also, please note that the credit card must also be accepted in the other countries in which you are selling in.

if you need additional assistance, please open a seller support case.

Cheers,

Micah

20
user profile
Micah_Amazon
En respuesta a la publicación de Seller_AaTLvPlgc4CD3

Hello @Seller_AaTLvPlgc4CD3,

Thank you for reaching out. My apologies on the frustration that this has caused. As mentioned by @Seller_Qbd0RsfZFEZBYand @Seller_OvL8C4BJWiuS9the credit card must be a true/real credit card. Typically you would apply and get approved from the bank with certain amounts and interests. I will admit it is very confusing as Debit cards can be charged for certain fees, but not used when you are trying tp list.

Please see the following resources for more information HERE.

Also, please note that the credit card must also be accepted in the other countries in which you are selling in.

if you need additional assistance, please open a seller support case.

Cheers,

Micah

20
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad