Still have not been paid for order
I was told to escalate this case. ID 13029099121
We still have not been paid for this order.
112-0211190-9024278
It was delivered on June 20, 2023
When will payment's department resolve this issue?
Thank you for your help.
William
PCT WEST
Still have not been paid for order
I was told to escalate this case. ID 13029099121
We still have not been paid for this order.
112-0211190-9024278
It was delivered on June 20, 2023
When will payment's department resolve this issue?
Thank you for your help.
William
PCT WEST
0 respuestas
Seller_OvL8C4BJWiuS9
Are you a new seller? You do know they hold any payments in reserve until order has been delivered and there are no issues like refund, A-Z claim...?
Seller_7LrAV0m5llaI7
Payments are held for 1 week after delivery, and then they are put into your next 2 week dispersal period after that.
You should expect it in your bank account 3 weeks after delivery.
Seller_52pUzzgnsLDGs
Often when buyers use their Amazon card to pay, Amazon offers them six months to pay. That could be the issue here. If so, you will receive a payment each time the buyer makes his payment to Amazon.
We are other sellers. Posting your case and order number in a Seller's forum won't get you anywhere, William. You need to go to help and make a claim with Amazon.
Seller_WBnGS7Ix3XiDX
Do you pay extra for the immediate payments? Or is it like a company that you pay a fee, and they pay you and get the money from Amazon when it comes in? Is that company able to help you?
Just curious. Or to help someone interested in this, because I get paid every 2 weeks, and I am on here for almost 10 years, with no holdback, but I still have to wait til payday.
Thanks and good luck.
Seller_XjolGGpui9INo
Hello - Based on your June 20th date it seems to early to worry about a payment issue. We get paid every two weeks for standard orders we also signed up to receive business orders that are labeled "invoiced". Some of the "invoice" orders can take up to a month or more to pay out.
Finally, if a credit (return) has been issued to a customer and your current balance of payment doesn't cover the credit then your account will be held up and/or they may charge your cc on file for the deficit in your account.
Have a relaxing weekend!
Seller_kIukTwdhvntAp
You say it is a 'regular order. Does that mean you actually looked at this screen or you just thought it was?
Seller_aR3hgsKpsi9Co
You need to read your metrics or go to eBay. Geesh!
Seller_1JEfNWgSwIUeY
We did $18,000 in transactions in May 2022 that we still have not be disbursed for
Seller_TMserLw0QU4BR
I hate to be the one to tell you but putting this in the seller forums is not the way you escalate a case. At least not in the way it would help you.
Seller_hMIK0M9OsKb5U
Could be a business buyer "invoice" that you choose to wait for payment instead of paying the extra fee? You can hurry it but I think they charge 1% or so for not waiting for your money.
Express payments seem to be a waste of money as well. Amazon sends my regular payout on a Saturday and I am credited at the bank on Monday. Seems like nonsense to pay for anything quicker, no bank is clearing anything on a Sunday.
Only very old accounts are on disburse on demand. No one has been able to get that in probably at least 10 years, maybe more.
