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Seller_GDJ2KZYTy2kXH

I am a professional seller and Amazon will not call me or allow me to call them

I have spent hours trying to get Amazon seller support to help with an issue. Every time I try to use the feature to have them call me i get an "Internal failure Sorry, we are unable to process your request. Try again." or I setup a time for them to call me back and they never do. So I email support about the problem that I am getting with the error of me trying to call them and they say use the call back option. LOL and I tell them that they never call back even when we chose a time listed. I think they have blocked me because of an hour run around I had with them the other day that of course never got taken care of also. Does anyone have an option to reach them by phone?

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Etiquetas:Atención al colaborador comercial, Estado de la cuenta, Usuarios de cuenta
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Seller_GDJ2KZYTy2kXH

I am a professional seller and Amazon will not call me or allow me to call them

I have spent hours trying to get Amazon seller support to help with an issue. Every time I try to use the feature to have them call me i get an "Internal failure Sorry, we are unable to process your request. Try again." or I setup a time for them to call me back and they never do. So I email support about the problem that I am getting with the error of me trying to call them and they say use the call back option. LOL and I tell them that they never call back even when we chose a time listed. I think they have blocked me because of an hour run around I had with them the other day that of course never got taken care of also. Does anyone have an option to reach them by phone?

Etiquetas:Atención al colaborador comercial, Estado de la cuenta, Usuarios de cuenta
00
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Seller_OvL8C4BJWiuS9
En respuesta a la publicación de Seller_GDJ2KZYTy2kXH

No, there is no phone number. Have you listed your issue here to see what help you may be able to get?

10
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Cooper_Amazon
En respuesta a la publicación de Seller_GDJ2KZYTy2kXH

Good Evening @Seller_GDJ2KZYTy2kXH, just wanted to check in here and see if you were able to get a hold of Selling Partner Support and/or experiencing the 'Call Me Now' button not working. Please advise when you have a chance. Thank you reaching out to us on the forums and take care. Sincerely, Cooper_Amazon

00
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user profile
Seller_GDJ2KZYTy2kXH

I am a professional seller and Amazon will not call me or allow me to call them

I have spent hours trying to get Amazon seller support to help with an issue. Every time I try to use the feature to have them call me i get an "Internal failure Sorry, we are unable to process your request. Try again." or I setup a time for them to call me back and they never do. So I email support about the problem that I am getting with the error of me trying to call them and they say use the call back option. LOL and I tell them that they never call back even when we chose a time listed. I think they have blocked me because of an hour run around I had with them the other day that of course never got taken care of also. Does anyone have an option to reach them by phone?

74 visualizaciones
8 respuestas
Etiquetas:Atención al colaborador comercial, Estado de la cuenta, Usuarios de cuenta
00
Responder
user profile
Seller_GDJ2KZYTy2kXH

I am a professional seller and Amazon will not call me or allow me to call them

I have spent hours trying to get Amazon seller support to help with an issue. Every time I try to use the feature to have them call me i get an "Internal failure Sorry, we are unable to process your request. Try again." or I setup a time for them to call me back and they never do. So I email support about the problem that I am getting with the error of me trying to call them and they say use the call back option. LOL and I tell them that they never call back even when we chose a time listed. I think they have blocked me because of an hour run around I had with them the other day that of course never got taken care of also. Does anyone have an option to reach them by phone?

Etiquetas:Atención al colaborador comercial, Estado de la cuenta, Usuarios de cuenta
00
74 visualizaciones
8 respuestas
Responder
user profile

I am a professional seller and Amazon will not call me or allow me to call them

por parte de Seller_GDJ2KZYTy2kXH

I have spent hours trying to get Amazon seller support to help with an issue. Every time I try to use the feature to have them call me i get an "Internal failure Sorry, we are unable to process your request. Try again." or I setup a time for them to call me back and they never do. So I email support about the problem that I am getting with the error of me trying to call them and they say use the call back option. LOL and I tell them that they never call back even when we chose a time listed. I think they have blocked me because of an hour run around I had with them the other day that of course never got taken care of also. Does anyone have an option to reach them by phone?

Etiquetas:Atención al colaborador comercial, Estado de la cuenta, Usuarios de cuenta
00
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Seller_OvL8C4BJWiuS9
En respuesta a la publicación de Seller_GDJ2KZYTy2kXH

No, there is no phone number. Have you listed your issue here to see what help you may be able to get?

10
user profile
Cooper_Amazon
En respuesta a la publicación de Seller_GDJ2KZYTy2kXH

Good Evening @Seller_GDJ2KZYTy2kXH, just wanted to check in here and see if you were able to get a hold of Selling Partner Support and/or experiencing the 'Call Me Now' button not working. Please advise when you have a chance. Thank you reaching out to us on the forums and take care. Sincerely, Cooper_Amazon

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_OvL8C4BJWiuS9
En respuesta a la publicación de Seller_GDJ2KZYTy2kXH

No, there is no phone number. Have you listed your issue here to see what help you may be able to get?

10
user profile
Seller_OvL8C4BJWiuS9
En respuesta a la publicación de Seller_GDJ2KZYTy2kXH

No, there is no phone number. Have you listed your issue here to see what help you may be able to get?

10
Responder
user profile
Cooper_Amazon
En respuesta a la publicación de Seller_GDJ2KZYTy2kXH

Good Evening @Seller_GDJ2KZYTy2kXH, just wanted to check in here and see if you were able to get a hold of Selling Partner Support and/or experiencing the 'Call Me Now' button not working. Please advise when you have a chance. Thank you reaching out to us on the forums and take care. Sincerely, Cooper_Amazon

00
user profile
Cooper_Amazon
En respuesta a la publicación de Seller_GDJ2KZYTy2kXH

Good Evening @Seller_GDJ2KZYTy2kXH, just wanted to check in here and see if you were able to get a hold of Selling Partner Support and/or experiencing the 'Call Me Now' button not working. Please advise when you have a chance. Thank you reaching out to us on the forums and take care. Sincerely, Cooper_Amazon

00
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad