Questions about the process of Brand Registry
A few days ago,I start my brand registry process and submitting the requested information to Amazon Brand Registry, and 3 days later I got a reply from them that says :
''After carefully reviewing the information and documents, we have forwarded your application for next steps in the enrollment process which will be communicated to you over email.Please expect to hear back from us in 3-5 days with a new case ID which you may refer to for all future correspondence regarding your application.''
In the mean while my original registration case's status is still 'Pending Review'.
And I looked everywhere to find informations like this but all I got is situation about 'decline' or ’long time pending',there's nothing like my situation.
So,
1.Dose this mean I passed the reviewing? Or its just a official reply that tells me they are just getting started?What's next?
2.Should I keep on waiting or when is a good time to open a case to contact them?
Questions about the process of Brand Registry
A few days ago,I start my brand registry process and submitting the requested information to Amazon Brand Registry, and 3 days later I got a reply from them that says :
''After carefully reviewing the information and documents, we have forwarded your application for next steps in the enrollment process which will be communicated to you over email.Please expect to hear back from us in 3-5 days with a new case ID which you may refer to for all future correspondence regarding your application.''
In the mean while my original registration case's status is still 'Pending Review'.
And I looked everywhere to find informations like this but all I got is situation about 'decline' or ’long time pending',there's nothing like my situation.
So,
1.Dose this mean I passed the reviewing? Or its just a official reply that tells me they are just getting started?What's next?
2.Should I keep on waiting or when is a good time to open a case to contact them?
0 respuestas
Micah_Amazon
Hello @Seller_aUempc3QO1k4U
Thank you for posting. I would open a case with Seller Support. Once you have done that, please post the case ID # and I will be able to investigate and escalate on your behalf.
While in the interim, Please check out the following help pages on all things Brand Registry.
Cheers,
Micah
Sandy_Amazon
Hello @september_time_story
I'm glad to see here that you were able to register with Amazon Brand Registry!
If you have any feedback during the application process, or anything that was unclear to you I would like to learn more to see how we can make this process better.
Welcome to Amazon Brand Registry!
Sandy
