Hello @ESTELLE_NYC,

This is Emet from Amazon to help you with your concerns.

Your Amazon Seller account has been deactivated

You have items listed against an ASIN that is mis-branded, and is infringing on a third party’s rights.

Thank you for your post, I can see there was a concern with an ASIN that was misbranded, resulting in an infringement of a brand or rights owner intellectual property.

Typically, in this scenario you will need to provide proof that you were sourcing products associated to the brand you were listing against, do you have documentation to support you were sourcing the ASIN you used to sell the product?

You will also need a detailed explanation on why you were using this listing. Were you aware of these policies? Did you have a process to monitor and verify the listing details and information match the product you were trying to sell.

You will essentially need to identify why using this listing violated our policy, and within that information as mentioned above provide why it happened.

Once you’ve outlined the root cause of the situation, you will need to explain how you corrected the problem. Did you improve any broken or develop missing processes?

Finally, you need to outline what you new process will include to showcase how you and the business will manage these issues in the future, offering reassurance that there will not be any future or similar concerns.

I would suggest reviewing our responsible sourcing documentation request requirements, which provides specific guidance on our invoice requirements. I would also suggest reviewing our seller university video on how to create an effective plan of action, which provide more structured guidance on a plan of action to ensure you're providing enough supporting information.

Is there small dispute court with Amazon? In case they don't release my funds.

When there’s a deactivation of the selling privileges the funds are typically held for about 90-days if the issue remains unaddressed. You can email the disbursement team directly using Disbursement-Appeals@amazon.com. Please note that requests for funds prior to the 90-day mark may go unaddressed or you will receive a follow up notice advising to continue waiting for the 90-day time frame to pass.

Once you request your funds, you may need provide some additional information so monitor your notifications in seller central once you reach out to them to ensure that you're following up on the funds request..

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.