Trying to request approval for a product
We have a supplement that was listed and got suspended:
"Request selling approval for policy compliance
Reason: Product requires approval to sell."
When I click on request approval I'm getting this message:
"We are not accepting applications to sell:
Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)
Other Human Ingestible Products in New, Used, Refurbished, Collectible condition(s)"
My product is in Health and the condition is NEW. I don't have any option/button to request approval.
I opened a case but I got the standard reply.
Case id: 17742536771
Trying to request approval for a product
We have a supplement that was listed and got suspended:
"Request selling approval for policy compliance
Reason: Product requires approval to sell."
When I click on request approval I'm getting this message:
"We are not accepting applications to sell:
Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)
Other Human Ingestible Products in New, Used, Refurbished, Collectible condition(s)"
My product is in Health and the condition is NEW. I don't have any option/button to request approval.
I opened a case but I got the standard reply.
Case id: 17742536771
0 respuestas
Seller_OvL8C4BJWiuS9
Because they are not accepting applications to sell in this category.
Seller_Za3sT69TmDyES
I am the brand owner and brand registry approved. Brand id:17593948
@Glenn_Amazon@Nano_Amazon your help would be highly appreciated
Manny_Amazon
Hello @Seller_Za3sT69TmDyES,
Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.
Regards,
- Manny
