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Seller_lIDC1AesWzGzu

Montly bank charges from Amazon MX Market

Looks like in MAY of 2024 I started accumulation Monthly expenses from Amazon MX Market. I DO NOT and have NEVER sold outside of the USA. I cannot get any help stopping the monthly charges or getting refunded what has been charged. I do not have any active MEXICO anything and have NEVER listed products there. I am so frustrated with the getting help process. PLEASE HELP!

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Seller_lIDC1AesWzGzu

Montly bank charges from Amazon MX Market

Looks like in MAY of 2024 I started accumulation Monthly expenses from Amazon MX Market. I DO NOT and have NEVER sold outside of the USA. I cannot get any help stopping the monthly charges or getting refunded what has been charged. I do not have any active MEXICO anything and have NEVER listed products there. I am so frustrated with the getting help process. PLEASE HELP!

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Connor_Amazon
En respuesta a la publicación de Seller_lIDC1AesWzGzu

Hi @Seller_lIDC1AesWzGzu

I noticed that you currently have one active listing in the Amazon Mexico (MX) marketplace, which is generating ongoing fees. To prevent further charges:

  1. Switch your region to Mexico using the account dropdown menu
  2. Navigate to Inventory > Manage Inventory
  3. Locate and delete the listing
  4. This will immediately stop any additional charges for the Mexican marketplace.

Please let me know if you need any further assistance.

Best regards,

Connor

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Seller_OvL8C4BJWiuS9
En respuesta a la publicación de Seller_lIDC1AesWzGzu

Just an FYI, after you fix the MX listing, put that account on vacation mode. You will continue to get charged the monthly fee, as it is part of the US unified account, assuming you are on the professional account.

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Seller_nRFmxiQg4EGrw
En respuesta a la publicación de Seller_lIDC1AesWzGzu

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Seller_lIDC1AesWzGzu
getting refunded what has been charged
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There is nothing to refund. When you get charged in Mexico (or Canada, or Brazil), the total amount will still be the monthly $39.99 (with slight variation due to exchange fluctuations); but since you don't sell in those marketplaces, will be charged to your CC rather than deducted from your balance.

Once you have all other marketplaces with no listings, and on vacation, then the entire $39.99 will be deducted from your .com balance. But the total amount you are being charged does not change.

Just follow the instructions posted above, and it should be right in the next billing cycle.

Also make sure that you do not have any automation or permissions to list your products on the other marketplaces.

00
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Seller_lIDC1AesWzGzu

Montly bank charges from Amazon MX Market

Looks like in MAY of 2024 I started accumulation Monthly expenses from Amazon MX Market. I DO NOT and have NEVER sold outside of the USA. I cannot get any help stopping the monthly charges or getting refunded what has been charged. I do not have any active MEXICO anything and have NEVER listed products there. I am so frustrated with the getting help process. PLEASE HELP!

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user profile
Seller_lIDC1AesWzGzu

Montly bank charges from Amazon MX Market

Looks like in MAY of 2024 I started accumulation Monthly expenses from Amazon MX Market. I DO NOT and have NEVER sold outside of the USA. I cannot get any help stopping the monthly charges or getting refunded what has been charged. I do not have any active MEXICO anything and have NEVER listed products there. I am so frustrated with the getting help process. PLEASE HELP!

00
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Montly bank charges from Amazon MX Market

por parte de Seller_lIDC1AesWzGzu

Looks like in MAY of 2024 I started accumulation Monthly expenses from Amazon MX Market. I DO NOT and have NEVER sold outside of the USA. I cannot get any help stopping the monthly charges or getting refunded what has been charged. I do not have any active MEXICO anything and have NEVER listed products there. I am so frustrated with the getting help process. PLEASE HELP!

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Connor_Amazon
En respuesta a la publicación de Seller_lIDC1AesWzGzu

Hi @Seller_lIDC1AesWzGzu

I noticed that you currently have one active listing in the Amazon Mexico (MX) marketplace, which is generating ongoing fees. To prevent further charges:

  1. Switch your region to Mexico using the account dropdown menu
  2. Navigate to Inventory > Manage Inventory
  3. Locate and delete the listing
  4. This will immediately stop any additional charges for the Mexican marketplace.

Please let me know if you need any further assistance.

Best regards,

Connor

00
user profile
Seller_OvL8C4BJWiuS9
En respuesta a la publicación de Seller_lIDC1AesWzGzu

Just an FYI, after you fix the MX listing, put that account on vacation mode. You will continue to get charged the monthly fee, as it is part of the US unified account, assuming you are on the professional account.

10
user profile
Seller_nRFmxiQg4EGrw
En respuesta a la publicación de Seller_lIDC1AesWzGzu

user profile
Seller_lIDC1AesWzGzu
getting refunded what has been charged
Ver publicación

There is nothing to refund. When you get charged in Mexico (or Canada, or Brazil), the total amount will still be the monthly $39.99 (with slight variation due to exchange fluctuations); but since you don't sell in those marketplaces, will be charged to your CC rather than deducted from your balance.

Once you have all other marketplaces with no listings, and on vacation, then the entire $39.99 will be deducted from your .com balance. But the total amount you are being charged does not change.

Just follow the instructions posted above, and it should be right in the next billing cycle.

Also make sure that you do not have any automation or permissions to list your products on the other marketplaces.

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Connor_Amazon
En respuesta a la publicación de Seller_lIDC1AesWzGzu

Hi @Seller_lIDC1AesWzGzu

I noticed that you currently have one active listing in the Amazon Mexico (MX) marketplace, which is generating ongoing fees. To prevent further charges:

  1. Switch your region to Mexico using the account dropdown menu
  2. Navigate to Inventory > Manage Inventory
  3. Locate and delete the listing
  4. This will immediately stop any additional charges for the Mexican marketplace.

Please let me know if you need any further assistance.

Best regards,

Connor

00
user profile
Connor_Amazon
En respuesta a la publicación de Seller_lIDC1AesWzGzu

Hi @Seller_lIDC1AesWzGzu

I noticed that you currently have one active listing in the Amazon Mexico (MX) marketplace, which is generating ongoing fees. To prevent further charges:

  1. Switch your region to Mexico using the account dropdown menu
  2. Navigate to Inventory > Manage Inventory
  3. Locate and delete the listing
  4. This will immediately stop any additional charges for the Mexican marketplace.

Please let me know if you need any further assistance.

Best regards,

Connor

00
Responder
user profile
Seller_OvL8C4BJWiuS9
En respuesta a la publicación de Seller_lIDC1AesWzGzu

Just an FYI, after you fix the MX listing, put that account on vacation mode. You will continue to get charged the monthly fee, as it is part of the US unified account, assuming you are on the professional account.

10
user profile
Seller_OvL8C4BJWiuS9
En respuesta a la publicación de Seller_lIDC1AesWzGzu

Just an FYI, after you fix the MX listing, put that account on vacation mode. You will continue to get charged the monthly fee, as it is part of the US unified account, assuming you are on the professional account.

10
Responder
user profile
Seller_nRFmxiQg4EGrw
En respuesta a la publicación de Seller_lIDC1AesWzGzu

user profile
Seller_lIDC1AesWzGzu
getting refunded what has been charged
Ver publicación

There is nothing to refund. When you get charged in Mexico (or Canada, or Brazil), the total amount will still be the monthly $39.99 (with slight variation due to exchange fluctuations); but since you don't sell in those marketplaces, will be charged to your CC rather than deducted from your balance.

Once you have all other marketplaces with no listings, and on vacation, then the entire $39.99 will be deducted from your .com balance. But the total amount you are being charged does not change.

Just follow the instructions posted above, and it should be right in the next billing cycle.

Also make sure that you do not have any automation or permissions to list your products on the other marketplaces.

00
user profile
Seller_nRFmxiQg4EGrw
En respuesta a la publicación de Seller_lIDC1AesWzGzu

user profile
Seller_lIDC1AesWzGzu
getting refunded what has been charged
Ver publicación

There is nothing to refund. When you get charged in Mexico (or Canada, or Brazil), the total amount will still be the monthly $39.99 (with slight variation due to exchange fluctuations); but since you don't sell in those marketplaces, will be charged to your CC rather than deducted from your balance.

Once you have all other marketplaces with no listings, and on vacation, then the entire $39.99 will be deducted from your .com balance. But the total amount you are being charged does not change.

Just follow the instructions posted above, and it should be right in the next billing cycle.

Also make sure that you do not have any automation or permissions to list your products on the other marketplaces.

00
Responder
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