I can't withdraw money for months.
Even though there is no warning on my account, I cannot withdraw my money from my American, Canadian and Australian stores.
Current and future payment periods are 0.00 USD.
No support team responded to the issue.
NOTE: There are no warnings on my account.
There are active lists in my account and profitable sales are being made.
More than 50 thousand dollars are kept in my account as 0.00 USD.
PLEASE HELP ME; @Steve_Amazon@Quincy_Amazon @Cooper_Amazon @Micah_Amazon@Michelle_Amazon
Dear @CR_Amazon , I saw that you selflessly resolved the issue of another seller who had this issue a few weeks ago, please provide support.
Case numbers from old to new;
14995981501
14996477991
14996430621
14996911081
14998201001
14998295721
15027038701
15028315931
15027849651
Thanks.
I can't withdraw money for months.
Even though there is no warning on my account, I cannot withdraw my money from my American, Canadian and Australian stores.
Current and future payment periods are 0.00 USD.
No support team responded to the issue.
NOTE: There are no warnings on my account.
There are active lists in my account and profitable sales are being made.
More than 50 thousand dollars are kept in my account as 0.00 USD.
PLEASE HELP ME; @Steve_Amazon@Quincy_Amazon @Cooper_Amazon @Micah_Amazon@Michelle_Amazon
Dear @CR_Amazon , I saw that you selflessly resolved the issue of another seller who had this issue a few weeks ago, please provide support.
Case numbers from old to new;
14995981501
14996477991
14996430621
14996911081
14998201001
14998295721
15027038701
15028315931
15027849651
Thanks.
0 respuestas
CR_Amazon
Hello there @Seller_Irt2tfxZWGZei
My name is CR and I wanted to hop in here to see if we can get you some additional information here.
I appreciate you sharing the case #'s below. Please allow me some time to look into this further on my end and see if we have any paths we can take here.
I appreciate your patience while I look into this further for you.
CR_Amazon
CR_Amazon
@Seller_Irt2tfxZWGZei
Hello again!
Thank you for your patience while I looked into this further for you. I am going to reach out to the appropriate partner team here to see if we can get some additional details to what is going on here.
As soon as I hear back from them, I will report back here and @ tag you for visibility.
CR_Amazon
Seller_SyMqJCNSNIBcV
This issue is called a TRO (Temporary Restraining Order)
From user Liberty : I am seeing a lot of sellers encountering this issue and not realizing what is happening. So I want to educate everyone here since I am currently going through the same thing and was able to get my attorney to dissolve the injunction. First, please do a search on “TRO (Temporary Restraining Order) , SAD Scheme, lawsuit" to get yourself acquianted. There are also some Youtube videos from AmazonSellersLawyer about this type of scheme and I highly recommend watching
1) If you have funds in Account Level Reserve and have not received normal disbursements, please check your emails/messages ASAP. There should have been an email titled something like "Your Amazon.com selling account" and it should read like this:
Hello from Amazon;
We are writing to inform you that we removed some of your listings and your disbursements from your seller account have been placed on hold. We took this action in accordance with a Temporary Restraining Order issued by a federal court. Items that infringe another party's copyright, patent, trademark, design right, database right, or other intellectual property or other proprietary right are prohibited.
2) This means a law firm has listed your store as one of hundreds/thousands of defendants and grouped you together in the case. Amazon is forced to obey the TRO, so opening up cases with Amazon and SS is pointless and waste of time. By freezing your account/funds, plaintiff is hoping to squeeze you into settling with them, usually for a percentage of the funds frozen. They don't care whether you are guilty or not. They just want to steal from you. It's basically extortion.
3) You need to hire an attorney immediately to file a motion on your behalf. If you do nothing, then your funds remain frozen and you are now at the mercy of the court. Most sellers don't even realize this and what ends up happening is defendants don't show up to court to challenge the merits of the case, and the argument is one-sided in plaintiff's favor. Court passes a default judgment and the plaintiff will receive whatever funds are frozen in all of the remaining defendant's accounts.
4) By fighting, you increase your chances of getting dismissed from the case, as plaintiffs usually don't want anyone challenging/jeopardizing their case.
I hope this is helpful. I will try to answer anyone who has any questions on this matter.
to recap:
a TRO (Temporary Restraining Order) it is a temporary hold on your funds due to someone or a company having a lawsuit against a particular product that you have sold in the past , or you have listed (without having any sales) in the past.
This results in Amazon Freezing all your account funds until such problem is results, meaning you have to bring a lawyer involve or contact the company that placed the TRO agains such brand and against amazon trying to get money. you must settle this , and until this is not solved your funds will be frozen.
How do you know if you have a TRO ?
simple, go to PERFORMANCE > Account health, and go below where it says at the bottom right : PRODUCT COMPLIANCE REQUESTS , and you will see it.
Hope this helps
Seller_Etedb4FUvUJhq
The first thing you need to do is confirm with wherever you are getting your product that they aren't white labelling or selling out the back door another companies product to you. I can't find your store or any products you offer, so I can't tell you how suspect it is. But, if you are shipping product directly from China to either Amazon fulfillment centers or directly to customers, I would put your chances of infringing on another companies IP at 50%, whether you know about it or not. If you are the manufacturer, hopefully you have detailed records of the development of your product, and how it evolved.
Seller_08TZq9sOIaGvv
an unscrupulous company could, theoretically, have people sign up to sell a portfolio of products, wait till you have lots of sales...
Seller_qXQqnXCoRzwin
Weeks for me and over $70,000 for funds that have nothing to do with the alleged counterfeit sales that the publishers' lawyers created and that would otherwise have not occurred without their specific actions. They are now demanding money to retract the complaints that have 100x more of my funds frozen. This is fraud and extortion. If it was in court: malicious prosecution. By a peace officer: entrapment. These were placeholder sales with no inventory, priced HIGH with 2-MONTH HANDLING TIME so as NOT TO SELL. And these lawyers pinpointed titles that had nothing but counterfeits out there circulating and said by their scheme, in essence, try to have your least-experienced employee find a real one if she can. I repeat: FRAUD and EXTORTION.
