Get answers about Amazon Buy Shipping at an Ask Amazon event on 2/8/2024
Hello Sellers,
Welcome to our Ask Amazon Q&A with the Amazon Buy Shipping team, focusing on your questions with Amazon Buy Shipping.
This topic will be open today, 2/8/2024, until 5 PM PST. We have moderators closely watching this thread throughout the day, and they may merge posts with similar questions so we can answer them all in one place.
With Amazon's Buy Shipping services, you can buy shipping labels individually or in bulk, while automating shipment confirmation and valid tracking in Seller Central. Amazon Buy Shipping ensures that your products are delivered to your customers using a trusted network of shipping carriers.
For more information, go to Amazon Buy Shipping.
Our Amazon Buy Shipping team is reviewing your questions and we’ll do our best to respond to them by 5 PM PST tomorrow, 2/9/2024.
Note: We cannot provide legal advice or otherwise interpret regulatory requirements on situations that are specific to individual sellers.
Get answers about Amazon Buy Shipping at an Ask Amazon event on 2/8/2024
Hello Sellers,
Welcome to our Ask Amazon Q&A with the Amazon Buy Shipping team, focusing on your questions with Amazon Buy Shipping.
This topic will be open today, 2/8/2024, until 5 PM PST. We have moderators closely watching this thread throughout the day, and they may merge posts with similar questions so we can answer them all in one place.
With Amazon's Buy Shipping services, you can buy shipping labels individually or in bulk, while automating shipment confirmation and valid tracking in Seller Central. Amazon Buy Shipping ensures that your products are delivered to your customers using a trusted network of shipping carriers.
For more information, go to Amazon Buy Shipping.
Our Amazon Buy Shipping team is reviewing your questions and we’ll do our best to respond to them by 5 PM PST tomorrow, 2/9/2024.
Note: We cannot provide legal advice or otherwise interpret regulatory requirements on situations that are specific to individual sellers.
0 respuestas
Seller_4zBzdtgCyS9EI
If a package is scanned as received by the carrier after the shipping deadline, but still delivered by the "deliver by" date, is it still covered for INR claims?
I would love to guide people to an official notification about this, as it comes up frequently. When their A-Z are lost, it is the only reason I can think of, why that was so.
Seller_3wzBczgcWe0Ch
When you purchase a label using Buy Shipping, entering the correct weight and dimensions, what recourse is there for a seller when the carrier makes a mistake when auditing your package and a shipping charge adjustment is wrongfully taken from a sellers balance?
Please explain exactly how a shipping adjustment is to be disputed.
As of right now UPS will not discuss or do anything at all when contacted by a 3rd party seller and Amazon tells the 3rd party seller that they will do nothing to assist you with a dispute because they are not responsible.
The USPS will not discuss a shipping audit dispute with a 3rd party seller unless they have a certain control id that only amazon has and Amazon tells the 3rd party seller they will not assist as all charges are valid and simply passed on.
Seller_roNdLQpqbVoOH
Since this event won't take place until Feb. 8, I'm wondering why comments are enabled here. (As with all the Amazon-created threads of this nature.)
As you know, you'll be getting sellers' questions here and now instead of there and then!
Or are you looking for potential issues so that the team can be better prepared on the 8th?
Seller_WAZNnMBpd99sI
in regards to buy/ship orders - Why are order claims treated differently in safety claims than by A-to-Z cases?
As painfully obvious, Amazon does not provide the Amazon clearly stated Seller Protections Amazon promises by using buy/ship when denied by Safe-T claim reps.
Are safest claim reps paid on the basis of having an acceptable Rate of approvals, or a certain $ percentage of "losses" ???
Blake_Amazon
Hi Sellers, love that we're already seeing some thoughtful questions for the team. Just a reminder that any questions asked leading up to 2/8 will not be answered until event is live. For clarity, we do leave comments open leading up to certain events.
For this event, feel free to comment your questions for the team now or we'll see you on the 8th!
-Blake
Seller_mA4xcTrDoRGLG
When purchasing a shipping label with Amazon Ground Shipping via Buy Shipping (on Seller Central), do you have to also confirm the shipment, or is this done automatically?
We have an issue where Amazon cancelled some of our orders (CASE 14714438811), and have not received a clear answer on this.
Seller_J46Ruz3VzvWCV
I think that is a wee bit optimistic. I think it could last from 8 a.m. to 8:05 a.m.
😂
Seller_rxlKTBBZaRVNS
I would like to deliver an order by hand without getting dinged for invalid racking.
The delivery address is less than 3 miles from me. If I deliver it, it will arrive the same day as the order. If the postal service delivers it, it will take at least two days, sometimes four.
Thoughts?
Seller_f230iEOxANw9R
Is Shipping services purchased through Amazon RETURN LABELS labels going to be addressed??
Is Shipping services purchased through Amazon return labels going to be addressed??
Amazon Shipping services purchased through Amazon return label using UPS as a standard service in our area, and UPS is considering our area rural - for no reason at all - and charges our payments account "adjustments" and "other",
with the cost of that label reaching up to $15, less than half a pound, with the book total value $6.
Example: 114-1408895-9107431
Amazon finally got the memo where random Surcharges where being charged to our accounts up to 5 months after the return and safe_T claim was finished. Now all the "adjustments" and "other" surcharges have to be posted in due time line, BUT they do not address the issue that we are still getting charged.
All these forum posts addressing this issue are soon as opened, then locked and no one can get more information about this matter.
Is Shipping services purchased through Amazon RETURN LABELS labels going to be addressed??
Is Shipping services purchased through Amazon RETURN LABELS labels going to be addressed??
