The changes I made over the past 4 months have not been applied.
I have been updating and applying title changes for my product. However, when I downloaded the spreadsheet for my product, I noticed that none of my changes from the past four months were reflected.
Interestingly, when I searched for my product on Amazon, the updated changes appeared correctly. However, the spreadsheet still shows the outdated data, and after contacting Amazon Seller Support, I was informed that the outdated data is what is currently applied.
What could be causing this discrepancy? This issue is only occurring with 1 ASIN out of the 3 variations.
The changes I made over the past 4 months have not been applied.
I have been updating and applying title changes for my product. However, when I downloaded the spreadsheet for my product, I noticed that none of my changes from the past four months were reflected.
Interestingly, when I searched for my product on Amazon, the updated changes appeared correctly. However, the spreadsheet still shows the outdated data, and after contacting Amazon Seller Support, I was informed that the outdated data is what is currently applied.
What could be causing this discrepancy? This issue is only occurring with 1 ASIN out of the 3 variations.
0 respuestas
Seller_Ii6WbM1GE0oWE
Glenn_Amazon
Hi there @Seller_Ii6WbM1GE0oWE,
I'm having difficulties with your downloaded changes. I suspect it may be that you have multiple contributions to the same ASIN and the upload isn't the winning contribution but win you download your report it downloads what you submitted via upload. However I'm happy to investigate further if you provide your most recent Seller Support case on this issue I can review to see what options exist. Thank you for your understanding.
-Glenn
