Amazon fee has been charged from my credit card but amazon still showing unable to charge the credit card in charge method.
Dear Amazon Team,
as i have submitted my credited cards for charge methods ,and 2days ago one of my card has been charged for amazon fee ,but my seller central dashboard is still showing that amazon is unable to charge ,
please update my details ,and resolve this issue as soon as possible ,so that i can able to creat listing on my account .
Amazon fee has been charged from my credit card but amazon still showing unable to charge the credit card in charge method.
Dear Amazon Team,
as i have submitted my credited cards for charge methods ,and 2days ago one of my card has been charged for amazon fee ,but my seller central dashboard is still showing that amazon is unable to charge ,
please update my details ,and resolve this issue as soon as possible ,so that i can able to creat listing on my account .
0 respuestas
Seller_LyYw7fQRKc5G7
Amazon is asking for a credit card. Is your card a credit card?
Without a credit card on file you will not have a fully active account.
Cooper_Amazon
Good Afternoon to both @Seller_73exXMHqWoZSc & @Seller_dzkkz3B6674EU - I want to second what @Seller_LyYw7fQRKc5G7 is referring too regarding needing a credit card on file.
Here is some information around credit cards and requirements you should know when registering your card.
- We definitely accept credit cards.
- We definitely don’t accept pre-paid cards.
- Debit cards have a range of permissions/functions depending on the bank, cardholder, etc. A debit card may or may not be accepted.
We verify your credit card based on the following requirements. Violating one or more of the requirements below will result in your card being denied by Amazon.
- The number you entered should match the number on your credit card.
- The billing address you entered should match the billing address on your credit card statement.
- The CVV code you entered should match the code on your credit card.
- The card expiration date should be at least 6 months from when you add the card.
- The card holder’s name you entered should match the card holder’s name on your credit card (in the Latin-script alphabet).
- The card should not be a prepaid, virtual, or gift card.
- The card should be chargeable in the currency of the Amazon store(s) for which the card is being provided.
- The card should have adequate credit limit to pay for the charge.
- If you were asked to enter a unique security code by your financial intuition, the code you entered should match the code sent to the card holder via SMS, email, or token.
If your card meets all the requirements above but is still listed as invalid, we recommend trying a different card or contacting your financial institution for further assistance.
If you have tried at least two different credit cards that meet the requirements above and all of them were denied, reach out to Amazon Selling Partner Support for assistance.
Hopefully the information above helps. Thank you for checking in with us on the Seller Forums and for choosing to sell on Amazon. Have a great weekend! ~ Cooper_Amazon