Canceling FBA Shipment
I happened to make a mistake on the quantity of the items intended to send in to FBA. Working on packaging them up this morning and I realize I'm going to be short by a fair amount of what I anticipated that I was going to send in. 24 hours have passed since the creation of the shipment so I am struggling on how to alter the shipment or cancel it all together.
What's more, when I navigate out to the shipment page it says that the carrier has already picked up the package and is currently in transit--I'm looking at the package right now. It isn't possible and this has happened to me before. Does this happen automatically after the 24 hour window?
Am I able to alter the quantity of my shipment? How might I rectify this issue prior to being penalized for not sending in the appropriate amount?
Canceling FBA Shipment
I happened to make a mistake on the quantity of the items intended to send in to FBA. Working on packaging them up this morning and I realize I'm going to be short by a fair amount of what I anticipated that I was going to send in. 24 hours have passed since the creation of the shipment so I am struggling on how to alter the shipment or cancel it all together.
What's more, when I navigate out to the shipment page it says that the carrier has already picked up the package and is currently in transit--I'm looking at the package right now. It isn't possible and this has happened to me before. Does this happen automatically after the 24 hour window?
Am I able to alter the quantity of my shipment? How might I rectify this issue prior to being penalized for not sending in the appropriate amount?
0 respuestas
Jameson_Amazon
Hi @Seller_nqTrpSgqeUvMA,
Thank you for reaching out about this and for your patience here! I'm just coming across this thread and wanted to check in with you, were you able to successfully ship this shipment?
Please note that you can modify SKUs or quantities before you confirm shipping in Step 2 and Step 3 of the Send to Amazon workflow. However, your placement destination might change if you do so.
Once you have confirmed shipping, you will be able to edit the quantity of the existing SKUs within certain limits. You can do so by clicking View or edit contents in the shipment details box after confirming a shipment in Step 3, 4 and 5. For details, see Send to Amazon: Change or cancel your shipment. If you have to make changes beyond the limits, you must cancel all the shipments in the workflow and start over.
For more information on this process, please read through this help page. If you have any additional questions or need further assistance with this, please let me know!
Have a great weekend,
Jameson
