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Seller_VvnhX5RrBNTsQ

Unauthorized Seller Hijacking Our Listing – Immediate Action Required

Dear Amazon Seller Support,

We are experiencing a critical issue with an unauthorized seller hijacking our listing, and we need immediate assistance. The hijacker is listing counterfeit products from China under our brand without our authorization.

Trademark Status: Pending approval (We attempted to report this through Amazon's system, but it only allows us to file a complaint by ordering the hijacker’s product and providing images upon delivery). However, this approach is flawed because:

  • The hijacker may never ship the order, further delaying enforcement.
  • Delivery could take months, allowing continued damage to our brand and customer trust.
  • By the time Amazon takes action, the hijacker may switch accounts and continue reselling.

This loophole is being exploited to bypass enforcement, and we request Amazon’s immediate intervention before more customers are misled.

We are ready to provide invoices, proof of product authenticity, and any necessary business documentation to confirm our ownership. We urge Amazon to take proactive action and remove this unauthorized seller before further damage occurs.

We appreciate your prompt attention to this matter and look forward to your support in protecting our brand and customers.

Best regards,

14 visualizaciones
1 respuesta
Etiquetas:Brand Registry, Falsificación, Transparency, Unidad de crímenes de falsificación, Violación de la propiedad intelectual
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Seller_VvnhX5RrBNTsQ

Unauthorized Seller Hijacking Our Listing – Immediate Action Required

Dear Amazon Seller Support,

We are experiencing a critical issue with an unauthorized seller hijacking our listing, and we need immediate assistance. The hijacker is listing counterfeit products from China under our brand without our authorization.

Trademark Status: Pending approval (We attempted to report this through Amazon's system, but it only allows us to file a complaint by ordering the hijacker’s product and providing images upon delivery). However, this approach is flawed because:

  • The hijacker may never ship the order, further delaying enforcement.
  • Delivery could take months, allowing continued damage to our brand and customer trust.
  • By the time Amazon takes action, the hijacker may switch accounts and continue reselling.

This loophole is being exploited to bypass enforcement, and we request Amazon’s immediate intervention before more customers are misled.

We are ready to provide invoices, proof of product authenticity, and any necessary business documentation to confirm our ownership. We urge Amazon to take proactive action and remove this unauthorized seller before further damage occurs.

We appreciate your prompt attention to this matter and look forward to your support in protecting our brand and customers.

Best regards,

Etiquetas:Brand Registry, Falsificación, Transparency, Unidad de crímenes de falsificación, Violación de la propiedad intelectual
10
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Jim_Amazon
En respuesta a la publicación de Seller_VvnhX5RrBNTsQ

@Seller_VvnhX5RrBNTsQ

I've followed up with you on the original thread you created HERE and we will keep all communication on this issue there.

In the future, please refrain from creating multiple threads on the same topic and it is against our Community Guidelines.

-Jim

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_VvnhX5RrBNTsQ

Unauthorized Seller Hijacking Our Listing – Immediate Action Required

Dear Amazon Seller Support,

We are experiencing a critical issue with an unauthorized seller hijacking our listing, and we need immediate assistance. The hijacker is listing counterfeit products from China under our brand without our authorization.

Trademark Status: Pending approval (We attempted to report this through Amazon's system, but it only allows us to file a complaint by ordering the hijacker’s product and providing images upon delivery). However, this approach is flawed because:

  • The hijacker may never ship the order, further delaying enforcement.
  • Delivery could take months, allowing continued damage to our brand and customer trust.
  • By the time Amazon takes action, the hijacker may switch accounts and continue reselling.

This loophole is being exploited to bypass enforcement, and we request Amazon’s immediate intervention before more customers are misled.

We are ready to provide invoices, proof of product authenticity, and any necessary business documentation to confirm our ownership. We urge Amazon to take proactive action and remove this unauthorized seller before further damage occurs.

We appreciate your prompt attention to this matter and look forward to your support in protecting our brand and customers.

Best regards,

14 visualizaciones
1 respuesta
Etiquetas:Brand Registry, Falsificación, Transparency, Unidad de crímenes de falsificación, Violación de la propiedad intelectual
10
Responder
user profile
Seller_VvnhX5RrBNTsQ

Unauthorized Seller Hijacking Our Listing – Immediate Action Required

Dear Amazon Seller Support,

We are experiencing a critical issue with an unauthorized seller hijacking our listing, and we need immediate assistance. The hijacker is listing counterfeit products from China under our brand without our authorization.

Trademark Status: Pending approval (We attempted to report this through Amazon's system, but it only allows us to file a complaint by ordering the hijacker’s product and providing images upon delivery). However, this approach is flawed because:

  • The hijacker may never ship the order, further delaying enforcement.
  • Delivery could take months, allowing continued damage to our brand and customer trust.
  • By the time Amazon takes action, the hijacker may switch accounts and continue reselling.

This loophole is being exploited to bypass enforcement, and we request Amazon’s immediate intervention before more customers are misled.

We are ready to provide invoices, proof of product authenticity, and any necessary business documentation to confirm our ownership. We urge Amazon to take proactive action and remove this unauthorized seller before further damage occurs.

We appreciate your prompt attention to this matter and look forward to your support in protecting our brand and customers.

Best regards,

Etiquetas:Brand Registry, Falsificación, Transparency, Unidad de crímenes de falsificación, Violación de la propiedad intelectual
10
14 visualizaciones
1 respuesta
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Unauthorized Seller Hijacking Our Listing – Immediate Action Required

por parte de Seller_VvnhX5RrBNTsQ

Dear Amazon Seller Support,

We are experiencing a critical issue with an unauthorized seller hijacking our listing, and we need immediate assistance. The hijacker is listing counterfeit products from China under our brand without our authorization.

Trademark Status: Pending approval (We attempted to report this through Amazon's system, but it only allows us to file a complaint by ordering the hijacker’s product and providing images upon delivery). However, this approach is flawed because:

  • The hijacker may never ship the order, further delaying enforcement.
  • Delivery could take months, allowing continued damage to our brand and customer trust.
  • By the time Amazon takes action, the hijacker may switch accounts and continue reselling.

This loophole is being exploited to bypass enforcement, and we request Amazon’s immediate intervention before more customers are misled.

We are ready to provide invoices, proof of product authenticity, and any necessary business documentation to confirm our ownership. We urge Amazon to take proactive action and remove this unauthorized seller before further damage occurs.

We appreciate your prompt attention to this matter and look forward to your support in protecting our brand and customers.

Best regards,

Etiquetas:Brand Registry, Falsificación, Transparency, Unidad de crímenes de falsificación, Violación de la propiedad intelectual
10
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Jim_Amazon
En respuesta a la publicación de Seller_VvnhX5RrBNTsQ

@Seller_VvnhX5RrBNTsQ

I've followed up with you on the original thread you created HERE and we will keep all communication on this issue there.

In the future, please refrain from creating multiple threads on the same topic and it is against our Community Guidelines.

-Jim

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Jim_Amazon
En respuesta a la publicación de Seller_VvnhX5RrBNTsQ

@Seller_VvnhX5RrBNTsQ

I've followed up with you on the original thread you created HERE and we will keep all communication on this issue there.

In the future, please refrain from creating multiple threads on the same topic and it is against our Community Guidelines.

-Jim

00
user profile
Jim_Amazon
En respuesta a la publicación de Seller_VvnhX5RrBNTsQ

@Seller_VvnhX5RrBNTsQ

I've followed up with you on the original thread you created HERE and we will keep all communication on this issue there.

In the future, please refrain from creating multiple threads on the same topic and it is against our Community Guidelines.

-Jim

00
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad