Seller Account Locked by Amazon
I need your advice .
When I trying to login my account seller . I am not able to access. Below you see .
""Help us protect your account we have detected unusual activity on your account and have locked it temporarily. Please contact customer service for further assistance."
When I call them on this contact No. "1-888-280-4331" or "1-800-388-5512" and also fill out form many times but don't work it . On call They said we don't give service for seller support. Theses issues are handle by account Specialist.
-Questions to ask :-
1) Why I am facing this error ?
3) How can I identify the actual issue is ?
4) How can I open a case with amazon support team to get Case ID No.?
5) Please Provide me Seller account specialist contact No. ?
@Steve_Amazon
@Miguel_Amazon
@Cooper_Amazon
@Dominic_Amazon
@Danny_Amazon
@Atlas_Amazon
@Seller_kIukTwdhvntAp
Seller Account Locked by Amazon
I need your advice .
When I trying to login my account seller . I am not able to access. Below you see .
""Help us protect your account we have detected unusual activity on your account and have locked it temporarily. Please contact customer service for further assistance."
When I call them on this contact No. "1-888-280-4331" or "1-800-388-5512" and also fill out form many times but don't work it . On call They said we don't give service for seller support. Theses issues are handle by account Specialist.
-Questions to ask :-
1) Why I am facing this error ?
3) How can I identify the actual issue is ?
4) How can I open a case with amazon support team to get Case ID No.?
5) Please Provide me Seller account specialist contact No. ?
@Steve_Amazon
@Miguel_Amazon
@Cooper_Amazon
@Dominic_Amazon
@Danny_Amazon
@Atlas_Amazon
@Seller_kIukTwdhvntAp
0 respuestas
Seller_mjWxtagaXvrJU
@Topher_Amazon @Dominic_Amazon
Cooper_Amazon
Good Evening @Seller_mjWxtagaXvrJU, Thanks for reaching out to us on the Seller Forums. Did you still need assistance regaining access back into your selling account? If you have a Selling Partner Support case ID, I can begin investigating the issue more thoroughly. If you are unable to get into your account at all, you may call 888-282-2406. Looking forward to hearing from you soon. Have a great rest of the week. Sincerely, Cooper_Amazon
Cooper_Amazon
Good Evening @Seller_mjWxtagaXvrJU, since you mentioned this is about a 'friend's account,' your friend needs to call the 888-282-2406 number if they no longer have access to their own selling account. We cannot help get their account back through you per privacy policy. They need to contact support on their own. Feel free to let us know how everything goes and have a good night. Sincerely, Cooper_Amazon
Cooper_Amazon
Good Evening @Seller_mjWxtagaXvrJU,
At this time, your friend's situation is in the hands of the Seller Support team. I have mentioned on numerous occasions I have done all I can on my end to assist you and your friend with this situation. I am unable to help any further. but I appreciate that you have continued to provide us with updates along the way.
I will now be closing out this discussion as it has been open for 4 months and the final outcome to the situation is for your friend to continue working with Seller Support.
Sincerely, Cooper_Amazon
