How To Update Apparel Size Value
Hi,
I am the registered brand owner of my products and I have some ASINs that I need to update the following since we are receiving 8541 errors:
-Apparel Size Class
-Apparel Size Value
-Apparel Size Body
I have opened many tickets with support with no luck. I was instructed to delete all the listings for 24 hours and resubmit my spreadsheet and that should reset the values. I have completed this and still receive errors that my values are not matching what is in Amazon's catalog. Has anyone had success in resetting/clearing these fields?
Thanks!
How To Update Apparel Size Value
Hi,
I am the registered brand owner of my products and I have some ASINs that I need to update the following since we are receiving 8541 errors:
-Apparel Size Class
-Apparel Size Value
-Apparel Size Body
I have opened many tickets with support with no luck. I was instructed to delete all the listings for 24 hours and resubmit my spreadsheet and that should reset the values. I have completed this and still receive errors that my values are not matching what is in Amazon's catalog. Has anyone had success in resetting/clearing these fields?
Thanks!
0 respuestas
Glenn_Amazon
Hi there @Seller_Wyqv63vyWfEbX,
Thanks for reaching out regarding Error 8541. You may want to ensure that you have fully deleted the listings and wait for 48-72 hours as in some instances it can take time for the system to clear the old data. If you are still having issues after that time frame please provide your Case ID and I can see what I can do to escalate. Thank you for your understanding.
-Glenn
Seller_13bMEnyXGYWuh
Hi ! I have the same problem and I have created 2 cases and have been talking with the Help center for more than 3 weeks. But they kept on telling me that the Cup size Value existed in the Amazon catalog is different from those in my feed file. And I keep on deleting the listing, waited for 24 hours and relisting the products without resolving the problems.
Actually I told them at the very beginning that the data I entered in my first feed file was incorrect and I wanted to correct the Cup size value of my lingerie products with my new feed file.
Then I was told to delete the listing, wait for 24 hours before relisting with a feed file including the correct Cup Size Value. However, Errorcode 8541 appeared everytime I relisted the product.
I though the Help center associate would understand my situation but they just came back and told me that the data in the feed didn't match with their existing Amazon Catalog. Again and again, things just kept on repeating and looping without a solid solution.
I have deleted my listing, waited 24 hours and relisted it for more than 10 times, but Errorcode 8541 appeared all the time and no listing can be done successfully. And what drive me crazy is that the Help Center associates keeps on telling me that my feed file containing data which doesn't match with those in the existed Amazon Catalog..... the story keeps on and on and on.
I have written the above more than 10 times in these 4 weeks but I just cannot list my product successfully
Please help !