my store has yet to receive any BuyBox
Dear Amazon Support Team,
I am writing to bring to your attention an ongoing issue regarding my store's performance on the platform.
Despite being operational for the past 7 months, I regret to inform you that my store has yet to receive any BuyBox. Furthermore, my status as a new seller still persists, which I believe is significantly impacting my sales potential.
This situation has been deeply disheartening and has left me feeling unfairly disadvantaged. I have diligently followed all guidelines and requirements set forth by Amazon for new sellers, and yet the expected progress has not materialized.
I kindly request your assistance in reviewing my account status and providing guidance on any necessary steps to improve visibility and sales opportunities for my products. Your prompt attention to this matter would be greatly appreciated as I am eager to establish a successful presence on Amazon.
Thank you for your understanding and support in addressing this issue. I look forward to your response at your earliest convenience.
Warm regards,
my store has yet to receive any BuyBox
Dear Amazon Support Team,
I am writing to bring to your attention an ongoing issue regarding my store's performance on the platform.
Despite being operational for the past 7 months, I regret to inform you that my store has yet to receive any BuyBox. Furthermore, my status as a new seller still persists, which I believe is significantly impacting my sales potential.
This situation has been deeply disheartening and has left me feeling unfairly disadvantaged. I have diligently followed all guidelines and requirements set forth by Amazon for new sellers, and yet the expected progress has not materialized.
I kindly request your assistance in reviewing my account status and providing guidance on any necessary steps to improve visibility and sales opportunities for my products. Your prompt attention to this matter would be greatly appreciated as I am eager to establish a successful presence on Amazon.
Thank you for your understanding and support in addressing this issue. I look forward to your response at your earliest convenience.
Warm regards,
0 respuestas
Seller_kNAboD6kRgVt7
The buy box recipe is secret, no one can tell you how to get it, and you are not guaranteed to EVER get it. Factors include size, length of time selling, shipping time offered, price etc. There are some items that no one has a buy box on, even if one is the only seller on the listing. 7 months is not long on Amazon. The best you can do is to keep selling and offering great service.
Emet_Amazon
Hello @Seller_qbAHyDPWagbEs,
Thank you for posting your concerns regarding the buybox.
I see you posted your concerns within the account health category creating limited visibility on this subject. Due to this I have reached out to our community managers to follow up on the situation. If they are able to provide more information or guidance, they will follow up with you here.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Josh_Amazon
Hello @Seller_qbAHyDPWagbEs,
This is Josh from Amazon. Thank you for contacting our Forums!
I understand about the situation you are experiencing with your account. In this case, first, the status of "New Seller" is not something that is currently impacting your Featured Offer (Buy Box) eligibility. There are two steps to selecting offers to feature. First, we determine which items are eligible to be featured based on criteria that are designed to give customers a great shopping experience. Second, we select compelling offers to feature from among this pool of eligible offers.
Becoming eligible for the Featured Offer doesn't guarantee that you will get featured. However, there are a few things that you can do to increase your chances. Please go to the following links for more information about this topic:
In case you need help with an specific ASIN that you would like to review for the featured offer eligibility, don't hesitate on contacting our Seller Support team.
Kind regards,
-Josh
