Owner who set up account is no longer at company. How do we update?
The employee who set up our account is no longer here. He graciously provided a copy of his DL, and we have access to the email account, but we cannot verify to open Australia store. Help?
Owner who set up account is no longer at company. How do we update?
The employee who set up our account is no longer here. He graciously provided a copy of his DL, and we have access to the email account, but we cannot verify to open Australia store. Help?
0 respuestas
Seller_4zBzdtgCyS9EI
you will need to provide proof that this person worked for you and now no longer works for you. Amazon stores cannot be sold/transferred. If you do not have documentation (such as social security taxes you paid for this employee) you need to create a new account
You need to open a case and provide that user's registered e-mail address and your new e-mail address.......
Rose_Amazon
Hi @Diamondback_Tool_963,
Thanks for the post and hope you had a good weekend. See below for the steps to open a case. Once you have opened the case, kindly share the case id on this post so that I can follow your case.
To initiate a call back, please try the steps below:
1. Open a Case
2. Select the country where you need help
3. Describe Your Issue in the Box or select one of the options provided
4. Under Confirm Your Issue, select which issue best describes the problem
5. Under the Resolve Your Issue Section, there may be suggestions listed to resolve your issue
6. if that does not resolve your issue, then select Contact an Associate and fill out the required drop down options and then select send
In this section, you will be able to enter your phone number should you wish to receive a call back. Once you have submitted your case, please respond back to this thread with your case id so that I can monitor your case.
Thanks in advance.
Rose_Amazon
