Cannot update FCC Radio Frequency Emission Field in Product Safety Details
My product has been removed due to lacking FCC information. Each time I add the FCC information, it disappears when saving. Amazon's Customer support has spent 3 days telling me to keep doing the same thing, to which I send screenshots outlining exactly what is going on.
Is this an issue with others? Is there a way to force this information via upload or other method?
Cannot update FCC Radio Frequency Emission Field in Product Safety Details
My product has been removed due to lacking FCC information. Each time I add the FCC information, it disappears when saving. Amazon's Customer support has spent 3 days telling me to keep doing the same thing, to which I send screenshots outlining exactly what is going on.
Is this an issue with others? Is there a way to force this information via upload or other method?
0 respuestas
Danny_Amazon
Howdy @Seller_ME5MvfCM29AAd- and thanks for joining us here on the seller forums! This page has some details around uploading the FCC information through a file upload. Have you tried that route as of yet?
Thanks!
Danny