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Seller_c8tVJXt1Bthzd

California Energy Commission (CEC) issue - our product is not an electric/electronic appliance

We received a message stating that our product does not comply with California Energy Commission (CEC) and, thus, cannot be sold in the state of California.

Our product is a filter that can be attached to faucets and it does not have any power or require a power cord/batteries.

It is not an electric/electronic appliance.

Despite this, we keep receiving the same response asking us to enter the "model name". And then we keep receiving the same response that Amazon cannot find our model name in the CEC.

What proof do we need to have to prove that this item is not required to be registered with the CEC?

For reference, our case ID is 15974038211

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2 respuestas
Etiquetas:Cumplimiento normativo, Productos restringidos
10
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Seller_c8tVJXt1Bthzd

California Energy Commission (CEC) issue - our product is not an electric/electronic appliance

We received a message stating that our product does not comply with California Energy Commission (CEC) and, thus, cannot be sold in the state of California.

Our product is a filter that can be attached to faucets and it does not have any power or require a power cord/batteries.

It is not an electric/electronic appliance.

Despite this, we keep receiving the same response asking us to enter the "model name". And then we keep receiving the same response that Amazon cannot find our model name in the CEC.

What proof do we need to have to prove that this item is not required to be registered with the CEC?

For reference, our case ID is 15974038211

Etiquetas:Cumplimiento normativo, Productos restringidos
10
46 visualizaciones
2 respuestas
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0 respuestas
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Rose_Amazon
En respuesta a la publicación de Seller_c8tVJXt1Bthzd

Hi @jcd2023,

Thanks for the post and case id. I will review your case and respond back to you on this post.

Thanks in advance and have a good weekend.

Rose_Amazon

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_c8tVJXt1Bthzd

California Energy Commission (CEC) issue - our product is not an electric/electronic appliance

We received a message stating that our product does not comply with California Energy Commission (CEC) and, thus, cannot be sold in the state of California.

Our product is a filter that can be attached to faucets and it does not have any power or require a power cord/batteries.

It is not an electric/electronic appliance.

Despite this, we keep receiving the same response asking us to enter the "model name". And then we keep receiving the same response that Amazon cannot find our model name in the CEC.

What proof do we need to have to prove that this item is not required to be registered with the CEC?

For reference, our case ID is 15974038211

46 visualizaciones
2 respuestas
Etiquetas:Cumplimiento normativo, Productos restringidos
10
Responder
user profile
Seller_c8tVJXt1Bthzd

California Energy Commission (CEC) issue - our product is not an electric/electronic appliance

We received a message stating that our product does not comply with California Energy Commission (CEC) and, thus, cannot be sold in the state of California.

Our product is a filter that can be attached to faucets and it does not have any power or require a power cord/batteries.

It is not an electric/electronic appliance.

Despite this, we keep receiving the same response asking us to enter the "model name". And then we keep receiving the same response that Amazon cannot find our model name in the CEC.

What proof do we need to have to prove that this item is not required to be registered with the CEC?

For reference, our case ID is 15974038211

Etiquetas:Cumplimiento normativo, Productos restringidos
10
46 visualizaciones
2 respuestas
Responder
user profile

California Energy Commission (CEC) issue - our product is not an electric/electronic appliance

por parte de Seller_c8tVJXt1Bthzd

We received a message stating that our product does not comply with California Energy Commission (CEC) and, thus, cannot be sold in the state of California.

Our product is a filter that can be attached to faucets and it does not have any power or require a power cord/batteries.

It is not an electric/electronic appliance.

Despite this, we keep receiving the same response asking us to enter the "model name". And then we keep receiving the same response that Amazon cannot find our model name in the CEC.

What proof do we need to have to prove that this item is not required to be registered with the CEC?

For reference, our case ID is 15974038211

Etiquetas:Cumplimiento normativo, Productos restringidos
10
46 visualizaciones
2 respuestas
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Rose_Amazon
En respuesta a la publicación de Seller_c8tVJXt1Bthzd

Hi @jcd2023,

Thanks for the post and case id. I will review your case and respond back to you on this post.

Thanks in advance and have a good weekend.

Rose_Amazon

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Rose_Amazon
En respuesta a la publicación de Seller_c8tVJXt1Bthzd

Hi @jcd2023,

Thanks for the post and case id. I will review your case and respond back to you on this post.

Thanks in advance and have a good weekend.

Rose_Amazon

00
user profile
Rose_Amazon
En respuesta a la publicación de Seller_c8tVJXt1Bthzd

Hi @jcd2023,

Thanks for the post and case id. I will review your case and respond back to you on this post.

Thanks in advance and have a good weekend.

Rose_Amazon

00
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad