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Seller_cTTJo7w7Vhvvi

Someone from support please contact me!

I just signed up 2 days ago, I’ve been receiving this notification telling me that my credit card is invalid. However, I’ve already been charged 39.99 and I’ve also updated my bank details after this since I keep getting this notification.

img

I have had no luck getting in touch with anyone from the support team to help. This experience has been incredibly frustrating. Does anyone have any insight as to why I’m getting this message?

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3 respuestas
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Etiquetas:Tarjeta de crédito
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Seller_cTTJo7w7Vhvvi

Someone from support please contact me!

I just signed up 2 days ago, I’ve been receiving this notification telling me that my credit card is invalid. However, I’ve already been charged 39.99 and I’ve also updated my bank details after this since I keep getting this notification.

img

I have had no luck getting in touch with anyone from the support team to help. This experience has been incredibly frustrating. Does anyone have any insight as to why I’m getting this message?

Configuración de la cuenta
Etiquetas:Tarjeta de crédito
10
28 visualizaciones
3 respuestas
Responder
0 respuestas
user profile
Seller_aV1Bh32hE0KND
En respuesta a la publicación de Seller_cTTJo7w7Vhvvi

Amazon will charge a debit card for fees but in order to start selling you need a credit card that has a line of credit, not a debit card that takes money out of your bank account, and not a prepaid card.

Amazon will verify the credit card by charging a small amount; if the charge is not going through you may need to contact your Credit Card Company to let them know to allow Amazon verification charges from the US.

Accepted credit cards:

  • American Express
  • Diners Club
  • Discover
  • JCB
  • MasterCard
  • Visa
30
user profile
Seller_kIukTwdhvntAp
En respuesta a la publicación de Seller_cTTJo7w7Vhvvi

What @Medic has given you is the short version.

I will expand on the situation so you understand exactly what AMAZON has done to you (and thousands of others) if you used a DEBIT card to open the account.

This is one of the great flaws in the Amazon system. You can OPEN an Amazon account with a DEBIT card but when you go to the next step and want to be a seller you need a credit card.

IF Amazon was interested in ANYTHING other than cash flow (for them) they would verify that applicants for a SELLING account had a VALID credit card on file BEFORE they allowed an account to be opened.

Amazon is NOT interested in correcting that issue because they collect $40 EVERY TIME a "seller" opens an account and then does NOT have a valid card that they can use on the site.

THOUSANDS of "new sellers" every month and HUNDREDS that don't have (initially) the proper cards on file. And that translates to MILLIONS of dollars a year for (you guessed it) AMAZON.

Here are the steps on the Amazon "help" board for fixing the issue IF you have a valid card to use:

Update your credit card information

If you have received an error message about your credit card, it is important to update your credit card information as soon as possible.

Check the below information related to your credit card:

Is the credit card valid?

Is there a minimum charge amount?

Are you using a pre-paid card? (Note: Use of a pre-paid card is not accepted for a selling account.)

Does the bank have a record of the charge attempt?

Are there bank limits or policies that prevent the charge attempt from being authorized?

Is there any incorrect credit card information entered? (Note: All the credit card information entered such as number, name, address, ZIP code, or expiration date must be an exact match with your card details.)

Is this chargeable in the currency of the Amazon marketplace where you registered your seller account?

Until the card verification problem is resolved, Amazon won't be able to process any payments for your account.

Note: Only the primary account owner can make changes related to payment information.

20
user profile
Quincy_Amazon
En respuesta a la publicación de Seller_cTTJo7w7Vhvvi

Hello @Seller_cTTJo7w7Vhvvi,

Thank you for posting your inquiry to the Forums.

I came across your thread and wanted to inquire whether you got resolution on your concern or if the issue is still persisting.

Please feel free to provide an update to this thread.

Regards,

Quincy_Amazon

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_cTTJo7w7Vhvvi

Someone from support please contact me!

I just signed up 2 days ago, I’ve been receiving this notification telling me that my credit card is invalid. However, I’ve already been charged 39.99 and I’ve also updated my bank details after this since I keep getting this notification.

img

I have had no luck getting in touch with anyone from the support team to help. This experience has been incredibly frustrating. Does anyone have any insight as to why I’m getting this message?

28 visualizaciones
3 respuestas
Configuración de la cuenta
Etiquetas:Tarjeta de crédito
10
Responder
user profile
Seller_cTTJo7w7Vhvvi

Someone from support please contact me!

I just signed up 2 days ago, I’ve been receiving this notification telling me that my credit card is invalid. However, I’ve already been charged 39.99 and I’ve also updated my bank details after this since I keep getting this notification.

img

I have had no luck getting in touch with anyone from the support team to help. This experience has been incredibly frustrating. Does anyone have any insight as to why I’m getting this message?

Configuración de la cuenta
Etiquetas:Tarjeta de crédito
10
28 visualizaciones
3 respuestas
Responder
user profile

Someone from support please contact me!

por parte de Seller_cTTJo7w7Vhvvi

I just signed up 2 days ago, I’ve been receiving this notification telling me that my credit card is invalid. However, I’ve already been charged 39.99 and I’ve also updated my bank details after this since I keep getting this notification.

img

I have had no luck getting in touch with anyone from the support team to help. This experience has been incredibly frustrating. Does anyone have any insight as to why I’m getting this message?

Configuración de la cuenta
Etiquetas:Tarjeta de crédito
10
28 visualizaciones
3 respuestas
Responder
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Seller_aV1Bh32hE0KND
En respuesta a la publicación de Seller_cTTJo7w7Vhvvi

Amazon will charge a debit card for fees but in order to start selling you need a credit card that has a line of credit, not a debit card that takes money out of your bank account, and not a prepaid card.

Amazon will verify the credit card by charging a small amount; if the charge is not going through you may need to contact your Credit Card Company to let them know to allow Amazon verification charges from the US.

Accepted credit cards:

  • American Express
  • Diners Club
  • Discover
  • JCB
  • MasterCard
  • Visa
30
user profile
Seller_kIukTwdhvntAp
En respuesta a la publicación de Seller_cTTJo7w7Vhvvi

What @Medic has given you is the short version.

I will expand on the situation so you understand exactly what AMAZON has done to you (and thousands of others) if you used a DEBIT card to open the account.

This is one of the great flaws in the Amazon system. You can OPEN an Amazon account with a DEBIT card but when you go to the next step and want to be a seller you need a credit card.

IF Amazon was interested in ANYTHING other than cash flow (for them) they would verify that applicants for a SELLING account had a VALID credit card on file BEFORE they allowed an account to be opened.

Amazon is NOT interested in correcting that issue because they collect $40 EVERY TIME a "seller" opens an account and then does NOT have a valid card that they can use on the site.

THOUSANDS of "new sellers" every month and HUNDREDS that don't have (initially) the proper cards on file. And that translates to MILLIONS of dollars a year for (you guessed it) AMAZON.

Here are the steps on the Amazon "help" board for fixing the issue IF you have a valid card to use:

Update your credit card information

If you have received an error message about your credit card, it is important to update your credit card information as soon as possible.

Check the below information related to your credit card:

Is the credit card valid?

Is there a minimum charge amount?

Are you using a pre-paid card? (Note: Use of a pre-paid card is not accepted for a selling account.)

Does the bank have a record of the charge attempt?

Are there bank limits or policies that prevent the charge attempt from being authorized?

Is there any incorrect credit card information entered? (Note: All the credit card information entered such as number, name, address, ZIP code, or expiration date must be an exact match with your card details.)

Is this chargeable in the currency of the Amazon marketplace where you registered your seller account?

Until the card verification problem is resolved, Amazon won't be able to process any payments for your account.

Note: Only the primary account owner can make changes related to payment information.

20
user profile
Quincy_Amazon
En respuesta a la publicación de Seller_cTTJo7w7Vhvvi

Hello @Seller_cTTJo7w7Vhvvi,

Thank you for posting your inquiry to the Forums.

I came across your thread and wanted to inquire whether you got resolution on your concern or if the issue is still persisting.

Please feel free to provide an update to this thread.

Regards,

Quincy_Amazon

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_aV1Bh32hE0KND
En respuesta a la publicación de Seller_cTTJo7w7Vhvvi

Amazon will charge a debit card for fees but in order to start selling you need a credit card that has a line of credit, not a debit card that takes money out of your bank account, and not a prepaid card.

Amazon will verify the credit card by charging a small amount; if the charge is not going through you may need to contact your Credit Card Company to let them know to allow Amazon verification charges from the US.

Accepted credit cards:

  • American Express
  • Diners Club
  • Discover
  • JCB
  • MasterCard
  • Visa
30
user profile
Seller_aV1Bh32hE0KND
En respuesta a la publicación de Seller_cTTJo7w7Vhvvi

Amazon will charge a debit card for fees but in order to start selling you need a credit card that has a line of credit, not a debit card that takes money out of your bank account, and not a prepaid card.

Amazon will verify the credit card by charging a small amount; if the charge is not going through you may need to contact your Credit Card Company to let them know to allow Amazon verification charges from the US.

Accepted credit cards:

  • American Express
  • Diners Club
  • Discover
  • JCB
  • MasterCard
  • Visa
30
Responder
user profile
Seller_kIukTwdhvntAp
En respuesta a la publicación de Seller_cTTJo7w7Vhvvi

What @Medic has given you is the short version.

I will expand on the situation so you understand exactly what AMAZON has done to you (and thousands of others) if you used a DEBIT card to open the account.

This is one of the great flaws in the Amazon system. You can OPEN an Amazon account with a DEBIT card but when you go to the next step and want to be a seller you need a credit card.

IF Amazon was interested in ANYTHING other than cash flow (for them) they would verify that applicants for a SELLING account had a VALID credit card on file BEFORE they allowed an account to be opened.

Amazon is NOT interested in correcting that issue because they collect $40 EVERY TIME a "seller" opens an account and then does NOT have a valid card that they can use on the site.

THOUSANDS of "new sellers" every month and HUNDREDS that don't have (initially) the proper cards on file. And that translates to MILLIONS of dollars a year for (you guessed it) AMAZON.

Here are the steps on the Amazon "help" board for fixing the issue IF you have a valid card to use:

Update your credit card information

If you have received an error message about your credit card, it is important to update your credit card information as soon as possible.

Check the below information related to your credit card:

Is the credit card valid?

Is there a minimum charge amount?

Are you using a pre-paid card? (Note: Use of a pre-paid card is not accepted for a selling account.)

Does the bank have a record of the charge attempt?

Are there bank limits or policies that prevent the charge attempt from being authorized?

Is there any incorrect credit card information entered? (Note: All the credit card information entered such as number, name, address, ZIP code, or expiration date must be an exact match with your card details.)

Is this chargeable in the currency of the Amazon marketplace where you registered your seller account?

Until the card verification problem is resolved, Amazon won't be able to process any payments for your account.

Note: Only the primary account owner can make changes related to payment information.

20
user profile
Seller_kIukTwdhvntAp
En respuesta a la publicación de Seller_cTTJo7w7Vhvvi

What @Medic has given you is the short version.

I will expand on the situation so you understand exactly what AMAZON has done to you (and thousands of others) if you used a DEBIT card to open the account.

This is one of the great flaws in the Amazon system. You can OPEN an Amazon account with a DEBIT card but when you go to the next step and want to be a seller you need a credit card.

IF Amazon was interested in ANYTHING other than cash flow (for them) they would verify that applicants for a SELLING account had a VALID credit card on file BEFORE they allowed an account to be opened.

Amazon is NOT interested in correcting that issue because they collect $40 EVERY TIME a "seller" opens an account and then does NOT have a valid card that they can use on the site.

THOUSANDS of "new sellers" every month and HUNDREDS that don't have (initially) the proper cards on file. And that translates to MILLIONS of dollars a year for (you guessed it) AMAZON.

Here are the steps on the Amazon "help" board for fixing the issue IF you have a valid card to use:

Update your credit card information

If you have received an error message about your credit card, it is important to update your credit card information as soon as possible.

Check the below information related to your credit card:

Is the credit card valid?

Is there a minimum charge amount?

Are you using a pre-paid card? (Note: Use of a pre-paid card is not accepted for a selling account.)

Does the bank have a record of the charge attempt?

Are there bank limits or policies that prevent the charge attempt from being authorized?

Is there any incorrect credit card information entered? (Note: All the credit card information entered such as number, name, address, ZIP code, or expiration date must be an exact match with your card details.)

Is this chargeable in the currency of the Amazon marketplace where you registered your seller account?

Until the card verification problem is resolved, Amazon won't be able to process any payments for your account.

Note: Only the primary account owner can make changes related to payment information.

20
Responder
user profile
Quincy_Amazon
En respuesta a la publicación de Seller_cTTJo7w7Vhvvi

Hello @Seller_cTTJo7w7Vhvvi,

Thank you for posting your inquiry to the Forums.

I came across your thread and wanted to inquire whether you got resolution on your concern or if the issue is still persisting.

Please feel free to provide an update to this thread.

Regards,

Quincy_Amazon

00
user profile
Quincy_Amazon
En respuesta a la publicación de Seller_cTTJo7w7Vhvvi

Hello @Seller_cTTJo7w7Vhvvi,

Thank you for posting your inquiry to the Forums.

I came across your thread and wanted to inquire whether you got resolution on your concern or if the issue is still persisting.

Please feel free to provide an update to this thread.

Regards,

Quincy_Amazon

00
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad