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Seller_ANOtP0n4KGb0h

Listing Images

Hello. I created a new ASIN (6 infographics). I uploaded also a video so it should be 6 infographics and 1 video on my listing page. When I checked my listing page it showed no video at all, only the 6 infographics.

Then I checked it out under EDIT and it was shown that there somehow are 7 LIVE images on my listing, even though only 6 are visible. The main image was duplicated somehow.

So I tried to remove all LIVE images by removing all uploaded images. Now the listing shows no images, but yet under EDIT: the 7 images are visible for some reason. This is interferring with me trying to set up my video for my listing.

Any experience on this issue? Any way to remove all images from my ASIN completely? I tried it all but it seems to be an error in amazon data bank or something.

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Crear y administrar listados
Etiquetas:ASIN, Imágenes, Listados
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Seller_ANOtP0n4KGb0h

Listing Images

Hello. I created a new ASIN (6 infographics). I uploaded also a video so it should be 6 infographics and 1 video on my listing page. When I checked my listing page it showed no video at all, only the 6 infographics.

Then I checked it out under EDIT and it was shown that there somehow are 7 LIVE images on my listing, even though only 6 are visible. The main image was duplicated somehow.

So I tried to remove all LIVE images by removing all uploaded images. Now the listing shows no images, but yet under EDIT: the 7 images are visible for some reason. This is interferring with me trying to set up my video for my listing.

Any experience on this issue? Any way to remove all images from my ASIN completely? I tried it all but it seems to be an error in amazon data bank or something.

Crear y administrar listados
Etiquetas:ASIN, Imágenes, Listados
00
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Cooper_Amazon
En respuesta a la publicación de Seller_ANOtP0n4KGb0h

Good Morning @Seller_ANOtP0n4KGb0h,

I just wanted to check in with you too see if you still had troubles uploading your images and videos for your new listing?

If you have a Selling Partner Support case ID, I can begin investigating the issue more thoroughly.

Additionally, I wanted to provide you with some help pages regarding video and image uploading as troubleshooting guidance:

Looking forward to hearing from you soon. Until then, have a happy holiday season! Sincerely, Cooper_Amazon

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Seller_ANOtP0n4KGb0h

Listing Images

Hello. I created a new ASIN (6 infographics). I uploaded also a video so it should be 6 infographics and 1 video on my listing page. When I checked my listing page it showed no video at all, only the 6 infographics.

Then I checked it out under EDIT and it was shown that there somehow are 7 LIVE images on my listing, even though only 6 are visible. The main image was duplicated somehow.

So I tried to remove all LIVE images by removing all uploaded images. Now the listing shows no images, but yet under EDIT: the 7 images are visible for some reason. This is interferring with me trying to set up my video for my listing.

Any experience on this issue? Any way to remove all images from my ASIN completely? I tried it all but it seems to be an error in amazon data bank or something.

35 visualizaciones
1 respuesta
Crear y administrar listados
Etiquetas:ASIN, Imágenes, Listados
00
Responder
user profile
Seller_ANOtP0n4KGb0h

Listing Images

Hello. I created a new ASIN (6 infographics). I uploaded also a video so it should be 6 infographics and 1 video on my listing page. When I checked my listing page it showed no video at all, only the 6 infographics.

Then I checked it out under EDIT and it was shown that there somehow are 7 LIVE images on my listing, even though only 6 are visible. The main image was duplicated somehow.

So I tried to remove all LIVE images by removing all uploaded images. Now the listing shows no images, but yet under EDIT: the 7 images are visible for some reason. This is interferring with me trying to set up my video for my listing.

Any experience on this issue? Any way to remove all images from my ASIN completely? I tried it all but it seems to be an error in amazon data bank or something.

Crear y administrar listados
Etiquetas:ASIN, Imágenes, Listados
00
35 visualizaciones
1 respuesta
Responder
user profile

Listing Images

por parte de Seller_ANOtP0n4KGb0h

Hello. I created a new ASIN (6 infographics). I uploaded also a video so it should be 6 infographics and 1 video on my listing page. When I checked my listing page it showed no video at all, only the 6 infographics.

Then I checked it out under EDIT and it was shown that there somehow are 7 LIVE images on my listing, even though only 6 are visible. The main image was duplicated somehow.

So I tried to remove all LIVE images by removing all uploaded images. Now the listing shows no images, but yet under EDIT: the 7 images are visible for some reason. This is interferring with me trying to set up my video for my listing.

Any experience on this issue? Any way to remove all images from my ASIN completely? I tried it all but it seems to be an error in amazon data bank or something.

Crear y administrar listados
Etiquetas:ASIN, Imágenes, Listados
00
35 visualizaciones
1 respuesta
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Cooper_Amazon
En respuesta a la publicación de Seller_ANOtP0n4KGb0h

Good Morning @Seller_ANOtP0n4KGb0h,

I just wanted to check in with you too see if you still had troubles uploading your images and videos for your new listing?

If you have a Selling Partner Support case ID, I can begin investigating the issue more thoroughly.

Additionally, I wanted to provide you with some help pages regarding video and image uploading as troubleshooting guidance:

Looking forward to hearing from you soon. Until then, have a happy holiday season! Sincerely, Cooper_Amazon

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Cooper_Amazon
En respuesta a la publicación de Seller_ANOtP0n4KGb0h

Good Morning @Seller_ANOtP0n4KGb0h,

I just wanted to check in with you too see if you still had troubles uploading your images and videos for your new listing?

If you have a Selling Partner Support case ID, I can begin investigating the issue more thoroughly.

Additionally, I wanted to provide you with some help pages regarding video and image uploading as troubleshooting guidance:

Looking forward to hearing from you soon. Until then, have a happy holiday season! Sincerely, Cooper_Amazon

00
user profile
Cooper_Amazon
En respuesta a la publicación de Seller_ANOtP0n4KGb0h

Good Morning @Seller_ANOtP0n4KGb0h,

I just wanted to check in with you too see if you still had troubles uploading your images and videos for your new listing?

If you have a Selling Partner Support case ID, I can begin investigating the issue more thoroughly.

Additionally, I wanted to provide you with some help pages regarding video and image uploading as troubleshooting guidance:

Looking forward to hearing from you soon. Until then, have a happy holiday season! Sincerely, Cooper_Amazon

00
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad