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Seller_5RftFWjrcfTVb

Missing Access to Lightning Deals and Best Deals Despite Meeting Eligibility Requirements

Hello everyone,

We’re a long-standing seller with over 3 years on Amazon Canada, and one of the top sellers in our category. However, despite meeting all eligibility requirements for Lightning Deals and Best Deals, we haven’t been offered these options recently.

Our account is fully compliant with Seller Feedback and account health requirements, and all metrics align with the eligibility checklist. We’re concerned this might be due to a backend technical issue, possibly similar to cases other sellers have reported, where eligibility is miscalculated due to system errors.

If anyone has experienced this or can suggest a direct path to escalate, we’d greatly appreciate your insights. Tagging any knowledgeable members or moderators would also be a big help!

Thanks in advance for any advice or assistance!

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Seller_5RftFWjrcfTVb

Missing Access to Lightning Deals and Best Deals Despite Meeting Eligibility Requirements

Hello everyone,

We’re a long-standing seller with over 3 years on Amazon Canada, and one of the top sellers in our category. However, despite meeting all eligibility requirements for Lightning Deals and Best Deals, we haven’t been offered these options recently.

Our account is fully compliant with Seller Feedback and account health requirements, and all metrics align with the eligibility checklist. We’re concerned this might be due to a backend technical issue, possibly similar to cases other sellers have reported, where eligibility is miscalculated due to system errors.

If anyone has experienced this or can suggest a direct path to escalate, we’d greatly appreciate your insights. Tagging any knowledgeable members or moderators would also be a big help!

Thanks in advance for any advice or assistance!

Haz crecer tu negocio
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Joey_Amazon
En respuesta a la publicación de Seller_5RftFWjrcfTVb

Hello @Seller_5RftFWjrcfTVb,

I appreciate you posting here at the forums and bringing this matter to our attention.

Qualifying for deals is a complex process and there are multiple factors to be considered. However, if you are concerned something could be wrong on the back end.

Please submit a case with Seller Support to make sure. If you have already done so, please share the Case ID.

Thanks,

Joey

00
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user profile
Seller_5RftFWjrcfTVb

Missing Access to Lightning Deals and Best Deals Despite Meeting Eligibility Requirements

Hello everyone,

We’re a long-standing seller with over 3 years on Amazon Canada, and one of the top sellers in our category. However, despite meeting all eligibility requirements for Lightning Deals and Best Deals, we haven’t been offered these options recently.

Our account is fully compliant with Seller Feedback and account health requirements, and all metrics align with the eligibility checklist. We’re concerned this might be due to a backend technical issue, possibly similar to cases other sellers have reported, where eligibility is miscalculated due to system errors.

If anyone has experienced this or can suggest a direct path to escalate, we’d greatly appreciate your insights. Tagging any knowledgeable members or moderators would also be a big help!

Thanks in advance for any advice or assistance!

16 visualizaciones
1 respuesta
Haz crecer tu negocio
Etiquetas:Ofertas
00
Responder
user profile
Seller_5RftFWjrcfTVb

Missing Access to Lightning Deals and Best Deals Despite Meeting Eligibility Requirements

Hello everyone,

We’re a long-standing seller with over 3 years on Amazon Canada, and one of the top sellers in our category. However, despite meeting all eligibility requirements for Lightning Deals and Best Deals, we haven’t been offered these options recently.

Our account is fully compliant with Seller Feedback and account health requirements, and all metrics align with the eligibility checklist. We’re concerned this might be due to a backend technical issue, possibly similar to cases other sellers have reported, where eligibility is miscalculated due to system errors.

If anyone has experienced this or can suggest a direct path to escalate, we’d greatly appreciate your insights. Tagging any knowledgeable members or moderators would also be a big help!

Thanks in advance for any advice or assistance!

Haz crecer tu negocio
Etiquetas:Ofertas
00
16 visualizaciones
1 respuesta
Responder
user profile

Missing Access to Lightning Deals and Best Deals Despite Meeting Eligibility Requirements

por parte de Seller_5RftFWjrcfTVb

Hello everyone,

We’re a long-standing seller with over 3 years on Amazon Canada, and one of the top sellers in our category. However, despite meeting all eligibility requirements for Lightning Deals and Best Deals, we haven’t been offered these options recently.

Our account is fully compliant with Seller Feedback and account health requirements, and all metrics align with the eligibility checklist. We’re concerned this might be due to a backend technical issue, possibly similar to cases other sellers have reported, where eligibility is miscalculated due to system errors.

If anyone has experienced this or can suggest a direct path to escalate, we’d greatly appreciate your insights. Tagging any knowledgeable members or moderators would also be a big help!

Thanks in advance for any advice or assistance!

Haz crecer tu negocio
Etiquetas:Ofertas
00
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1 respuesta
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Joey_Amazon
En respuesta a la publicación de Seller_5RftFWjrcfTVb

Hello @Seller_5RftFWjrcfTVb,

I appreciate you posting here at the forums and bringing this matter to our attention.

Qualifying for deals is a complex process and there are multiple factors to be considered. However, if you are concerned something could be wrong on the back end.

Please submit a case with Seller Support to make sure. If you have already done so, please share the Case ID.

Thanks,

Joey

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Joey_Amazon
En respuesta a la publicación de Seller_5RftFWjrcfTVb

Hello @Seller_5RftFWjrcfTVb,

I appreciate you posting here at the forums and bringing this matter to our attention.

Qualifying for deals is a complex process and there are multiple factors to be considered. However, if you are concerned something could be wrong on the back end.

Please submit a case with Seller Support to make sure. If you have already done so, please share the Case ID.

Thanks,

Joey

00
user profile
Joey_Amazon
En respuesta a la publicación de Seller_5RftFWjrcfTVb

Hello @Seller_5RftFWjrcfTVb,

I appreciate you posting here at the forums and bringing this matter to our attention.

Qualifying for deals is a complex process and there are multiple factors to be considered. However, if you are concerned something could be wrong on the back end.

Please submit a case with Seller Support to make sure. If you have already done so, please share the Case ID.

Thanks,

Joey

00
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad