Reactivate account stuck in change payment methods
I am trying to take my account off of inactive status. Whenever I click in Seller Central to "reactivate" I am prompted to change my payment method. I have tried changing payment methods and deleting and re-adding payments methods and nothing works. I am always taken back to this same screen and there is no place to submit documents to prove my identity.
Reactivate account stuck in change payment methods
I am trying to take my account off of inactive status. Whenever I click in Seller Central to "reactivate" I am prompted to change my payment method. I have tried changing payment methods and deleting and re-adding payments methods and nothing works. I am always taken back to this same screen and there is no place to submit documents to prove my identity.
1 respuesta
Sandy_Amazon
Hi @Seller_FUOtlsxx0mwPk
Thank you for posting to the Forums. My name is Sandy from the Amazon Community Manager team.
I understand that you are experiencing a concern whereby your account is inactive even after following the path provided for reactivation. A few sellers have also posted similar discussions. The community managers are currently contacting internal teams to investigate the situation. Once we have updates we will post on this MAIN POST.
Thank you for your patience.
Sandy
