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Seller_PT3odlTnVDMcy

How to unfreeze store funds

Because I mistakenly used the trademark of the rights holder, which resulted in me infringing on the rights of others.

I am deeply aware of my mistake and have reached a settlement with the plaintiff's lawyer.

The screenshot is a settlement agreement provided by the court (the complete agreement file and court link cannot be sent on the forum),

[Moderator Edit: removed personal information] It has been a month since the settlement, but my store funds are still frozen. I also asked Amazon customer service, but I still haven't received a response.

May I ask what I should do?

Shop Name : Junfeng Liu

Shop ID : A2X5HX515LZDQJ

19 visualizaciones
2 respuestas
Estado de la cuenta
Etiquetas:Atención al colaborador comercial, Estado de la cuenta, Usuarios de cuenta
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Seller_PT3odlTnVDMcy

How to unfreeze store funds

Because I mistakenly used the trademark of the rights holder, which resulted in me infringing on the rights of others.

I am deeply aware of my mistake and have reached a settlement with the plaintiff's lawyer.

The screenshot is a settlement agreement provided by the court (the complete agreement file and court link cannot be sent on the forum),

[Moderator Edit: removed personal information] It has been a month since the settlement, but my store funds are still frozen. I also asked Amazon customer service, but I still haven't received a response.

May I ask what I should do?

Shop Name : Junfeng Liu

Shop ID : A2X5HX515LZDQJ

Estado de la cuenta
Etiquetas:Atención al colaborador comercial, Estado de la cuenta, Usuarios de cuenta
00
19 visualizaciones
2 respuestas
Responder
2 respuestas
user profile
Seller_LVZcgxAgZ2xBv
En respuesta a la publicación de Seller_PT3odlTnVDMcy

Paste the notifications you received from Amazon regarding the initial violation, personal details removed.

10
user profile
April_Amazon
En respuesta a la publicación de Seller_PT3odlTnVDMcy

Hello @Seller_PT3odlTnVDMcy,

user profile
Seller_PT3odlTnVDMcy
I am deeply aware of my mistake and have reached a settlement with the plaintiff's lawyer.
Ver publicación

A TRO is a legal document issued by a judge.

You would need to resolve the issue with the rights owner (RO) through their legal team and the Rights Owner or counsel will contact Amazon to release the funds hold.

You will be notified via Performance Notification once the legal hold is released. If there is still an issue, I would suggest you reach out to your legal representative to get this resolved.

I have gone ahead and removed the screen shot and any legal case information to protect your personal information.

Thank you for reaching out on the forums. The forums community and I are here to support you.

April

10
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_PT3odlTnVDMcy

How to unfreeze store funds

Because I mistakenly used the trademark of the rights holder, which resulted in me infringing on the rights of others.

I am deeply aware of my mistake and have reached a settlement with the plaintiff's lawyer.

The screenshot is a settlement agreement provided by the court (the complete agreement file and court link cannot be sent on the forum),

[Moderator Edit: removed personal information] It has been a month since the settlement, but my store funds are still frozen. I also asked Amazon customer service, but I still haven't received a response.

May I ask what I should do?

Shop Name : Junfeng Liu

Shop ID : A2X5HX515LZDQJ

19 visualizaciones
2 respuestas
Estado de la cuenta
Etiquetas:Atención al colaborador comercial, Estado de la cuenta, Usuarios de cuenta
00
Responder
user profile
Seller_PT3odlTnVDMcy

How to unfreeze store funds

Because I mistakenly used the trademark of the rights holder, which resulted in me infringing on the rights of others.

I am deeply aware of my mistake and have reached a settlement with the plaintiff's lawyer.

The screenshot is a settlement agreement provided by the court (the complete agreement file and court link cannot be sent on the forum),

[Moderator Edit: removed personal information] It has been a month since the settlement, but my store funds are still frozen. I also asked Amazon customer service, but I still haven't received a response.

May I ask what I should do?

Shop Name : Junfeng Liu

Shop ID : A2X5HX515LZDQJ

Estado de la cuenta
Etiquetas:Atención al colaborador comercial, Estado de la cuenta, Usuarios de cuenta
00
19 visualizaciones
2 respuestas
Responder
user profile

How to unfreeze store funds

por parte de Seller_PT3odlTnVDMcy

Because I mistakenly used the trademark of the rights holder, which resulted in me infringing on the rights of others.

I am deeply aware of my mistake and have reached a settlement with the plaintiff's lawyer.

The screenshot is a settlement agreement provided by the court (the complete agreement file and court link cannot be sent on the forum),

[Moderator Edit: removed personal information] It has been a month since the settlement, but my store funds are still frozen. I also asked Amazon customer service, but I still haven't received a response.

May I ask what I should do?

Shop Name : Junfeng Liu

Shop ID : A2X5HX515LZDQJ

Estado de la cuenta
Etiquetas:Atención al colaborador comercial, Estado de la cuenta, Usuarios de cuenta
00
19 visualizaciones
2 respuestas
Responder
2 respuestas
2 respuestas
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user profile
Seller_LVZcgxAgZ2xBv
En respuesta a la publicación de Seller_PT3odlTnVDMcy

Paste the notifications you received from Amazon regarding the initial violation, personal details removed.

10
user profile
April_Amazon
En respuesta a la publicación de Seller_PT3odlTnVDMcy

Hello @Seller_PT3odlTnVDMcy,

user profile
Seller_PT3odlTnVDMcy
I am deeply aware of my mistake and have reached a settlement with the plaintiff's lawyer.
Ver publicación

A TRO is a legal document issued by a judge.

You would need to resolve the issue with the rights owner (RO) through their legal team and the Rights Owner or counsel will contact Amazon to release the funds hold.

You will be notified via Performance Notification once the legal hold is released. If there is still an issue, I would suggest you reach out to your legal representative to get this resolved.

I have gone ahead and removed the screen shot and any legal case information to protect your personal information.

Thank you for reaching out on the forums. The forums community and I are here to support you.

April

10
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_LVZcgxAgZ2xBv
En respuesta a la publicación de Seller_PT3odlTnVDMcy

Paste the notifications you received from Amazon regarding the initial violation, personal details removed.

10
user profile
Seller_LVZcgxAgZ2xBv
En respuesta a la publicación de Seller_PT3odlTnVDMcy

Paste the notifications you received from Amazon regarding the initial violation, personal details removed.

10
Responder
user profile
April_Amazon
En respuesta a la publicación de Seller_PT3odlTnVDMcy

Hello @Seller_PT3odlTnVDMcy,

user profile
Seller_PT3odlTnVDMcy
I am deeply aware of my mistake and have reached a settlement with the plaintiff's lawyer.
Ver publicación

A TRO is a legal document issued by a judge.

You would need to resolve the issue with the rights owner (RO) through their legal team and the Rights Owner or counsel will contact Amazon to release the funds hold.

You will be notified via Performance Notification once the legal hold is released. If there is still an issue, I would suggest you reach out to your legal representative to get this resolved.

I have gone ahead and removed the screen shot and any legal case information to protect your personal information.

Thank you for reaching out on the forums. The forums community and I are here to support you.

April

10
user profile
April_Amazon
En respuesta a la publicación de Seller_PT3odlTnVDMcy

Hello @Seller_PT3odlTnVDMcy,

user profile
Seller_PT3odlTnVDMcy
I am deeply aware of my mistake and have reached a settlement with the plaintiff's lawyer.
Ver publicación

A TRO is a legal document issued by a judge.

You would need to resolve the issue with the rights owner (RO) through their legal team and the Rights Owner or counsel will contact Amazon to release the funds hold.

You will be notified via Performance Notification once the legal hold is released. If there is still an issue, I would suggest you reach out to your legal representative to get this resolved.

I have gone ahead and removed the screen shot and any legal case information to protect your personal information.

Thank you for reaching out on the forums. The forums community and I are here to support you.

April

10
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad