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Seller_Gzt19PgMXv893

Connecting a Seller Central Account to a Brand Registry Account

Hi, I am trying to help a Brand Owner connect their Seller Central Account to their Brand Registry Account so we can update listings.

I am getting different answers every time I reach out. I am a Brand Registered Agent and a Brand Representative for the Brand and we still haven't been able to get this resolved.

Could someone please guide us on how to do this so we can optimize the listings and put Brand content on them.

Thanks

145 visualizaciones
8 respuestas
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Etiquetas:Brand Registry, Tienda, Tiendas de marcas
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Seller_Gzt19PgMXv893

Connecting a Seller Central Account to a Brand Registry Account

Hi, I am trying to help a Brand Owner connect their Seller Central Account to their Brand Registry Account so we can update listings.

I am getting different answers every time I reach out. I am a Brand Registered Agent and a Brand Representative for the Brand and we still haven't been able to get this resolved.

Could someone please guide us on how to do this so we can optimize the listings and put Brand content on them.

Thanks

Administrar tu marca
Etiquetas:Brand Registry, Tienda, Tiendas de marcas
00
145 visualizaciones
8 respuestas
Responder
8 respuestas
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Seller_NbYSGJ8Tehgbv
En respuesta a la publicación de Seller_Gzt19PgMXv893

Go get your merchant ID and then go to the brand registry home page.

At the top

Click on manage -> Manage selling accounts

At the top right click on Connect Selling Accounts and enter your merchant ID.

However, I thought only the brand administrator could do this.

10
user profile
Seller_Gzt19PgMXv893
En respuesta a la publicación de Seller_NbYSGJ8Tehgbv

Thanks for your help. I will have them try that. They have been getting the run around about it. Opened a case and we still can't get it solved but I will send them this info and see if that works.

Thank you

00
user profile
Sandy_Amazon
En respuesta a la publicación de Seller_Gzt19PgMXv893

Hi @Seller_Gzt19PgMXv893

This is Sandy from the Community manager team. If the suggestion by @Seller_NbYSGJ8Tehgbvdoes not work would you notify me of the case ID?

@Seller_NbYSGJ8Tehgbv is correct that only the brand Administrator can assign roles to other accounts.

I'd be happy to look into it.

best,

Sandy

10
user profile
Sandy_Amazon
En respuesta a la publicación de Sandy_Amazon

@Seller_Gzt19PgMXv893

In addition to my previous post, please also make sure you are assigning the correct roles and this is done through the administrator account.

Please check this page for more information!

Brand Registry Selling & Protection Roles!

00
user profile
Seller_Gzt19PgMXv893
En respuesta a la publicación de Sandy_Amazon

Hi Sandy,

Thank you for your response. Here is the case ID 15675060191. I have been assigned the Brand Representative and Brand Registered Agent thru the Administrator account by the Brand Owner. But we are having an issue linking the Seller Account to the Brand Registry account so we can update the listings.

Any help you could provide would be greatly appreciated

Thank you

00
user profile
Sandy_Amazon
En respuesta a la publicación de Seller_Gzt19PgMXv893

Hello @Seller_Gzt19PgMXv893

Thank you for letting me know.

The case 15675060191 is requiring your reply for more information. Would you please respond in the case that you are the Brand Representative and Brand Registered Agent for your brand, and you would like to connect the brand to seller central.

They should be able to assist you in that case. If you are still having issues after the team responds, please let me know.

Best,

Sandy

00
user profile
Seller_Gzt19PgMXv893
En respuesta a la publicación de Seller_Gzt19PgMXv893

Hi Sandy,

I sent them the information and will let you know what their response is.

Thanks

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_Gzt19PgMXv893

Connecting a Seller Central Account to a Brand Registry Account

Hi, I am trying to help a Brand Owner connect their Seller Central Account to their Brand Registry Account so we can update listings.

I am getting different answers every time I reach out. I am a Brand Registered Agent and a Brand Representative for the Brand and we still haven't been able to get this resolved.

Could someone please guide us on how to do this so we can optimize the listings and put Brand content on them.

Thanks

145 visualizaciones
8 respuestas
Administrar tu marca
Etiquetas:Brand Registry, Tienda, Tiendas de marcas
00
Responder
user profile
Seller_Gzt19PgMXv893

Connecting a Seller Central Account to a Brand Registry Account

Hi, I am trying to help a Brand Owner connect their Seller Central Account to their Brand Registry Account so we can update listings.

I am getting different answers every time I reach out. I am a Brand Registered Agent and a Brand Representative for the Brand and we still haven't been able to get this resolved.

Could someone please guide us on how to do this so we can optimize the listings and put Brand content on them.

Thanks

Administrar tu marca
Etiquetas:Brand Registry, Tienda, Tiendas de marcas
00
145 visualizaciones
8 respuestas
Responder
user profile

Connecting a Seller Central Account to a Brand Registry Account

por parte de Seller_Gzt19PgMXv893

Hi, I am trying to help a Brand Owner connect their Seller Central Account to their Brand Registry Account so we can update listings.

I am getting different answers every time I reach out. I am a Brand Registered Agent and a Brand Representative for the Brand and we still haven't been able to get this resolved.

Could someone please guide us on how to do this so we can optimize the listings and put Brand content on them.

Thanks

Administrar tu marca
Etiquetas:Brand Registry, Tienda, Tiendas de marcas
00
145 visualizaciones
8 respuestas
Responder
8 respuestas
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user profile
Seller_NbYSGJ8Tehgbv
En respuesta a la publicación de Seller_Gzt19PgMXv893

Go get your merchant ID and then go to the brand registry home page.

At the top

Click on manage -> Manage selling accounts

At the top right click on Connect Selling Accounts and enter your merchant ID.

However, I thought only the brand administrator could do this.

10
user profile
Seller_Gzt19PgMXv893
En respuesta a la publicación de Seller_NbYSGJ8Tehgbv

Thanks for your help. I will have them try that. They have been getting the run around about it. Opened a case and we still can't get it solved but I will send them this info and see if that works.

Thank you

00
user profile
Sandy_Amazon
En respuesta a la publicación de Seller_Gzt19PgMXv893

Hi @Seller_Gzt19PgMXv893

This is Sandy from the Community manager team. If the suggestion by @Seller_NbYSGJ8Tehgbvdoes not work would you notify me of the case ID?

@Seller_NbYSGJ8Tehgbv is correct that only the brand Administrator can assign roles to other accounts.

I'd be happy to look into it.

best,

Sandy

10
user profile
Sandy_Amazon
En respuesta a la publicación de Sandy_Amazon

@Seller_Gzt19PgMXv893

In addition to my previous post, please also make sure you are assigning the correct roles and this is done through the administrator account.

Please check this page for more information!

Brand Registry Selling & Protection Roles!

00
user profile
Seller_Gzt19PgMXv893
En respuesta a la publicación de Sandy_Amazon

Hi Sandy,

Thank you for your response. Here is the case ID 15675060191. I have been assigned the Brand Representative and Brand Registered Agent thru the Administrator account by the Brand Owner. But we are having an issue linking the Seller Account to the Brand Registry account so we can update the listings.

Any help you could provide would be greatly appreciated

Thank you

00
user profile
Sandy_Amazon
En respuesta a la publicación de Seller_Gzt19PgMXv893

Hello @Seller_Gzt19PgMXv893

Thank you for letting me know.

The case 15675060191 is requiring your reply for more information. Would you please respond in the case that you are the Brand Representative and Brand Registered Agent for your brand, and you would like to connect the brand to seller central.

They should be able to assist you in that case. If you are still having issues after the team responds, please let me know.

Best,

Sandy

00
user profile
Seller_Gzt19PgMXv893
En respuesta a la publicación de Seller_Gzt19PgMXv893

Hi Sandy,

I sent them the information and will let you know what their response is.

Thanks

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_NbYSGJ8Tehgbv
En respuesta a la publicación de Seller_Gzt19PgMXv893

Go get your merchant ID and then go to the brand registry home page.

At the top

Click on manage -> Manage selling accounts

At the top right click on Connect Selling Accounts and enter your merchant ID.

However, I thought only the brand administrator could do this.

10
user profile
Seller_NbYSGJ8Tehgbv
En respuesta a la publicación de Seller_Gzt19PgMXv893

Go get your merchant ID and then go to the brand registry home page.

At the top

Click on manage -> Manage selling accounts

At the top right click on Connect Selling Accounts and enter your merchant ID.

However, I thought only the brand administrator could do this.

10
Responder
user profile
Seller_Gzt19PgMXv893
En respuesta a la publicación de Seller_NbYSGJ8Tehgbv

Thanks for your help. I will have them try that. They have been getting the run around about it. Opened a case and we still can't get it solved but I will send them this info and see if that works.

Thank you

00
user profile
Seller_Gzt19PgMXv893
En respuesta a la publicación de Seller_NbYSGJ8Tehgbv

Thanks for your help. I will have them try that. They have been getting the run around about it. Opened a case and we still can't get it solved but I will send them this info and see if that works.

Thank you

00
Responder
user profile
Sandy_Amazon
En respuesta a la publicación de Seller_Gzt19PgMXv893

Hi @Seller_Gzt19PgMXv893

This is Sandy from the Community manager team. If the suggestion by @Seller_NbYSGJ8Tehgbvdoes not work would you notify me of the case ID?

@Seller_NbYSGJ8Tehgbv is correct that only the brand Administrator can assign roles to other accounts.

I'd be happy to look into it.

best,

Sandy

10
user profile
Sandy_Amazon
En respuesta a la publicación de Seller_Gzt19PgMXv893

Hi @Seller_Gzt19PgMXv893

This is Sandy from the Community manager team. If the suggestion by @Seller_NbYSGJ8Tehgbvdoes not work would you notify me of the case ID?

@Seller_NbYSGJ8Tehgbv is correct that only the brand Administrator can assign roles to other accounts.

I'd be happy to look into it.

best,

Sandy

10
Responder
user profile
Sandy_Amazon
En respuesta a la publicación de Sandy_Amazon

@Seller_Gzt19PgMXv893

In addition to my previous post, please also make sure you are assigning the correct roles and this is done through the administrator account.

Please check this page for more information!

Brand Registry Selling & Protection Roles!

00
user profile
Sandy_Amazon
En respuesta a la publicación de Sandy_Amazon

@Seller_Gzt19PgMXv893

In addition to my previous post, please also make sure you are assigning the correct roles and this is done through the administrator account.

Please check this page for more information!

Brand Registry Selling & Protection Roles!

00
Responder
user profile
Seller_Gzt19PgMXv893
En respuesta a la publicación de Sandy_Amazon

Hi Sandy,

Thank you for your response. Here is the case ID 15675060191. I have been assigned the Brand Representative and Brand Registered Agent thru the Administrator account by the Brand Owner. But we are having an issue linking the Seller Account to the Brand Registry account so we can update the listings.

Any help you could provide would be greatly appreciated

Thank you

00
user profile
Seller_Gzt19PgMXv893
En respuesta a la publicación de Sandy_Amazon

Hi Sandy,

Thank you for your response. Here is the case ID 15675060191. I have been assigned the Brand Representative and Brand Registered Agent thru the Administrator account by the Brand Owner. But we are having an issue linking the Seller Account to the Brand Registry account so we can update the listings.

Any help you could provide would be greatly appreciated

Thank you

00
Responder
user profile
Sandy_Amazon
En respuesta a la publicación de Seller_Gzt19PgMXv893

Hello @Seller_Gzt19PgMXv893

Thank you for letting me know.

The case 15675060191 is requiring your reply for more information. Would you please respond in the case that you are the Brand Representative and Brand Registered Agent for your brand, and you would like to connect the brand to seller central.

They should be able to assist you in that case. If you are still having issues after the team responds, please let me know.

Best,

Sandy

00
user profile
Sandy_Amazon
En respuesta a la publicación de Seller_Gzt19PgMXv893

Hello @Seller_Gzt19PgMXv893

Thank you for letting me know.

The case 15675060191 is requiring your reply for more information. Would you please respond in the case that you are the Brand Representative and Brand Registered Agent for your brand, and you would like to connect the brand to seller central.

They should be able to assist you in that case. If you are still having issues after the team responds, please let me know.

Best,

Sandy

00
Responder
user profile
Seller_Gzt19PgMXv893
En respuesta a la publicación de Seller_Gzt19PgMXv893

Hi Sandy,

I sent them the information and will let you know what their response is.

Thanks

00
user profile
Seller_Gzt19PgMXv893
En respuesta a la publicación de Seller_Gzt19PgMXv893

Hi Sandy,

I sent them the information and will let you know what their response is.

Thanks

00
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad