US-Food and Product Safety
We also encountered product safety and compliance issues.
Previously, when encountering this issue, Amazon would provide case or performance notifications. Then submit the relevant documents to Amazon for review within a certain deadline. If there are no issues with the file, it can be reviewed and approved.
However, this year, on May 22, 2025, for the same issue, Amazon directly issued a performance notification and removed the ASIN of the product. There is an appeal portal for account status. But unfortunately, the documents were submitted. Amazon directly replied that due to product safety issues, they will not review any documents.
That's really outrageous. Sellers are allowed to submit materials for appeal, but Amazon does not provide review documents directly. It's really terrible.
US-Food and Product Safety
We also encountered product safety and compliance issues.
Previously, when encountering this issue, Amazon would provide case or performance notifications. Then submit the relevant documents to Amazon for review within a certain deadline. If there are no issues with the file, it can be reviewed and approved.
However, this year, on May 22, 2025, for the same issue, Amazon directly issued a performance notification and removed the ASIN of the product. There is an appeal portal for account status. But unfortunately, the documents were submitted. Amazon directly replied that due to product safety issues, they will not review any documents.
That's really outrageous. Sellers are allowed to submit materials for appeal, but Amazon does not provide review documents directly. It's really terrible.
0 respuestas
Seller_Y8MbZgJyAMhIe
We've had similar issues too. Did you manage to resolve it?
Seller_blPt2e2b6JWlG
I also had the same thing happen. Also on May 22, 2025. For the same reason.
No warning. Just deactivation.
Manny_Amazon
Hello @Seller_4OF2Hfahj3aUM,
I'm sorry you're running into this issue. If you could share your compliance ID that is related to this, I'll review to see what options exist for escalation.
Regards,
- Manny
