AMAZON is not accepting the Hyperwallet validation document
Amazon recommends Hyperwallet as a way to receive account payments, and when attaching the document provided by Hyperwallet (the only one) they say that validation is not possible, and the only one provided by the payment partner itself. Another issue is the use of Latin characters. When I select the company name Lençóis Moda Casa, the system blocks it, saying it doesn't accept Latin characters. Unfortunately, I don't have any other option.
AMAZON is not accepting the Hyperwallet validation document
Amazon recommends Hyperwallet as a way to receive account payments, and when attaching the document provided by Hyperwallet (the only one) they say that validation is not possible, and the only one provided by the payment partner itself. Another issue is the use of Latin characters. When I select the company name Lençóis Moda Casa, the system blocks it, saying it doesn't accept Latin characters. Unfortunately, I don't have any other option.
0 respuestas
Micah_Amazon
Hello @Seller_xs5D5FLmXuEM2,
Thank you for reaching out. Hyperwallet is working with Amazon to make local currency disbursements in your country. Hyperwallet is a regulated money services business and a licensed money transmitter in Canada, the United States, the UK, and the EU. It is a financial services licensee in Australia.Visit Hyperwallet for the most up-to-date licensing information from Hyperwallet. With Hyperwallet, you can receive disbursements of your Amazon sales into your Hyperwallet deposit account and transfer them directly to your local bank in your local currency.
To start receiving disbursements in your local currency, apply for a Hyperwallet account through Seller Central using the instructions below:
- Log into Seller Central.
- Choose Settings and click Account Info.
- On the Seller account information page, go to the Payment information section and then click Bank account information.
- Click Replace deposit method if a bank account is already registered. Otherwise click Assign.
- Select the country of your bank account in the Bank location drop-down menu.
- Click Sign up for Hyperwallet to apply for a Hyperwallet deposit account. You will be redirected to Hyperwallet's website where you can apply for a Hyperwallet account using your Amazon seller credentials.
- For the US Store, if you already have a Hyperwallet account, return to Seller Central, select United States as the Bank Location Country, and enter the deposit account details which Hyperwallet has provided to you.
- If you have questions about your bank account information in Seller Central, go to Bank account information. For questions about your Hyperwallet account, visit here (available in English, Mandarin, French, Japanese, Korean, Spanish, and Japanese).
If you need additional assistance with this, please open a seller support case and share the case ID in this thread.
Looking forward to your response.
Cheers
Micah
Micah_Amazon
Hello @Seller_xs5D5FLmXuEM2,
Hope all is well. Please let me know if you have any additional questions or concerns. I am happy to help assist.
Looking forward to your response.
Cheers,
Micah