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Seller_lT1oOSJGIBo16

Charge fee

I recently signed up for an individual account, however, upon reviewing my recent transactions, I noticed that I have been charged the fee for a professional account instead. This discrepancy is concerning to me as it does not align with the plan I selected during registration and i didn't upgrade my account.

Thank you.

Sincerely,

[Bilal Hassan]

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2 respuestas
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Etiquetas:Cuenta bancaria, Facturación, Registro, Tarjeta de crédito, Transacciones
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Seller_lT1oOSJGIBo16

Charge fee

I recently signed up for an individual account, however, upon reviewing my recent transactions, I noticed that I have been charged the fee for a professional account instead. This discrepancy is concerning to me as it does not align with the plan I selected during registration and i didn't upgrade my account.

Thank you.

Sincerely,

[Bilal Hassan]

Configuración de la cuenta
Etiquetas:Cuenta bancaria, Facturación, Registro, Tarjeta de crédito, Transacciones
00
6 visualizaciones
2 respuestas
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Seller_rI7BZIczK8iAC
En respuesta a la publicación de Seller_lT1oOSJGIBo16

You are new on Amazon. So, next time you have a question use the search bar on top in this forum. This question has been showed up hundreds of times. Go search and if you don't find the answer come here again.

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Micah_Amazon
En respuesta a la publicación de Seller_lT1oOSJGIBo16

Hello @Seller_lT1oOSJGIBo16,

Thank you for reaching out. My apologies on the confusion. When you initially signed up for Amazon you put in your credit card and were charged the $39.99 subscription fee for a professional sellers account. Please click HERE for a side by side comparison with the professional an individual plans.

You can choose to downgrade your account from a Professional selling plan to an Individual selling plan, if you don't want to be charged a monthly subscription fee.

  • On the Seller Account Information page, in the Your Services section on the left, click Manage.
  • Note: If you don't see the option to modify your selling plan, you may need to close other accounts. Please see Accounts that require a Professional selling plan below before moving to the next step.
  • On the My Services page, click Downgrade located in the Sell on Amazon section.
  • Review the terms on the next page, then click Confirm Selling Plan Change to accept the terms and switch your plan.

If you would like your refund, please open a seller support case. As long as you have not used any functions of the professional plan, you can get a one time refund.

Please let me know if you have any additional questions.

Cheers,

Micah

00
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user profile
Seller_lT1oOSJGIBo16

Charge fee

I recently signed up for an individual account, however, upon reviewing my recent transactions, I noticed that I have been charged the fee for a professional account instead. This discrepancy is concerning to me as it does not align with the plan I selected during registration and i didn't upgrade my account.

Thank you.

Sincerely,

[Bilal Hassan]

6 visualizaciones
2 respuestas
Configuración de la cuenta
Etiquetas:Cuenta bancaria, Facturación, Registro, Tarjeta de crédito, Transacciones
00
Responder
user profile
Seller_lT1oOSJGIBo16

Charge fee

I recently signed up for an individual account, however, upon reviewing my recent transactions, I noticed that I have been charged the fee for a professional account instead. This discrepancy is concerning to me as it does not align with the plan I selected during registration and i didn't upgrade my account.

Thank you.

Sincerely,

[Bilal Hassan]

Configuración de la cuenta
Etiquetas:Cuenta bancaria, Facturación, Registro, Tarjeta de crédito, Transacciones
00
6 visualizaciones
2 respuestas
Responder
user profile

Charge fee

por parte de Seller_lT1oOSJGIBo16

I recently signed up for an individual account, however, upon reviewing my recent transactions, I noticed that I have been charged the fee for a professional account instead. This discrepancy is concerning to me as it does not align with the plan I selected during registration and i didn't upgrade my account.

Thank you.

Sincerely,

[Bilal Hassan]

Configuración de la cuenta
Etiquetas:Cuenta bancaria, Facturación, Registro, Tarjeta de crédito, Transacciones
00
6 visualizaciones
2 respuestas
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Seller_rI7BZIczK8iAC
En respuesta a la publicación de Seller_lT1oOSJGIBo16

You are new on Amazon. So, next time you have a question use the search bar on top in this forum. This question has been showed up hundreds of times. Go search and if you don't find the answer come here again.

00
user profile
Micah_Amazon
En respuesta a la publicación de Seller_lT1oOSJGIBo16

Hello @Seller_lT1oOSJGIBo16,

Thank you for reaching out. My apologies on the confusion. When you initially signed up for Amazon you put in your credit card and were charged the $39.99 subscription fee for a professional sellers account. Please click HERE for a side by side comparison with the professional an individual plans.

You can choose to downgrade your account from a Professional selling plan to an Individual selling plan, if you don't want to be charged a monthly subscription fee.

  • On the Seller Account Information page, in the Your Services section on the left, click Manage.
  • Note: If you don't see the option to modify your selling plan, you may need to close other accounts. Please see Accounts that require a Professional selling plan below before moving to the next step.
  • On the My Services page, click Downgrade located in the Sell on Amazon section.
  • Review the terms on the next page, then click Confirm Selling Plan Change to accept the terms and switch your plan.

If you would like your refund, please open a seller support case. As long as you have not used any functions of the professional plan, you can get a one time refund.

Please let me know if you have any additional questions.

Cheers,

Micah

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_rI7BZIczK8iAC
En respuesta a la publicación de Seller_lT1oOSJGIBo16

You are new on Amazon. So, next time you have a question use the search bar on top in this forum. This question has been showed up hundreds of times. Go search and if you don't find the answer come here again.

00
user profile
Seller_rI7BZIczK8iAC
En respuesta a la publicación de Seller_lT1oOSJGIBo16

You are new on Amazon. So, next time you have a question use the search bar on top in this forum. This question has been showed up hundreds of times. Go search and if you don't find the answer come here again.

00
Responder
user profile
Micah_Amazon
En respuesta a la publicación de Seller_lT1oOSJGIBo16

Hello @Seller_lT1oOSJGIBo16,

Thank you for reaching out. My apologies on the confusion. When you initially signed up for Amazon you put in your credit card and were charged the $39.99 subscription fee for a professional sellers account. Please click HERE for a side by side comparison with the professional an individual plans.

You can choose to downgrade your account from a Professional selling plan to an Individual selling plan, if you don't want to be charged a monthly subscription fee.

  • On the Seller Account Information page, in the Your Services section on the left, click Manage.
  • Note: If you don't see the option to modify your selling plan, you may need to close other accounts. Please see Accounts that require a Professional selling plan below before moving to the next step.
  • On the My Services page, click Downgrade located in the Sell on Amazon section.
  • Review the terms on the next page, then click Confirm Selling Plan Change to accept the terms and switch your plan.

If you would like your refund, please open a seller support case. As long as you have not used any functions of the professional plan, you can get a one time refund.

Please let me know if you have any additional questions.

Cheers,

Micah

00
user profile
Micah_Amazon
En respuesta a la publicación de Seller_lT1oOSJGIBo16

Hello @Seller_lT1oOSJGIBo16,

Thank you for reaching out. My apologies on the confusion. When you initially signed up for Amazon you put in your credit card and were charged the $39.99 subscription fee for a professional sellers account. Please click HERE for a side by side comparison with the professional an individual plans.

You can choose to downgrade your account from a Professional selling plan to an Individual selling plan, if you don't want to be charged a monthly subscription fee.

  • On the Seller Account Information page, in the Your Services section on the left, click Manage.
  • Note: If you don't see the option to modify your selling plan, you may need to close other accounts. Please see Accounts that require a Professional selling plan below before moving to the next step.
  • On the My Services page, click Downgrade located in the Sell on Amazon section.
  • Review the terms on the next page, then click Confirm Selling Plan Change to accept the terms and switch your plan.

If you would like your refund, please open a seller support case. As long as you have not used any functions of the professional plan, you can get a one time refund.

Please let me know if you have any additional questions.

Cheers,

Micah

00
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad