USPS shipping adjustment charge $227.95 for 6 oz package
I shipped a package USPS ground advantage.
Paid the normal charge of $4.68
Size of package 9/6/2 weighting 6 oz
USPS audited package at the same size and weight 9/6/2 6 oz
Today I get a shipping adjustment charge of $227.95
There is no way the package could cost $232.63
Talked with Amazon seller support. They told me that I need to deal with USPS .
I tried to file claim with USPS but according to them I must file a claim within 30 days. Package was mailed 5/29 but charge did not show until today 8/29
Any suggestions on my next move
Case # ID 15924783951
USPS shipping adjustment charge $227.95 for 6 oz package
I shipped a package USPS ground advantage.
Paid the normal charge of $4.68
Size of package 9/6/2 weighting 6 oz
USPS audited package at the same size and weight 9/6/2 6 oz
Today I get a shipping adjustment charge of $227.95
There is no way the package could cost $232.63
Talked with Amazon seller support. They told me that I need to deal with USPS .
I tried to file claim with USPS but according to them I must file a claim within 30 days. Package was mailed 5/29 but charge did not show until today 8/29
Any suggestions on my next move
Case # ID 15924783951
52 respuestas
Seller_A2u1QyHcRXBh1
I had this happen to me thru another selling platform. I copied and this information from the USPS web site. Hope it helps.
What do I do if I disagree with the assessment by USPS? • If you disagree with the assessment, follow the instructions on the notice to submit a dispute. - You can open a dispute by contacting USPS by emailing verifypostagehelp(at)usps.gov or directly at 844-819-5187 between 7AM-5PM CT, M-F. - Please prepare to share the following, which can be seen on the notice of shortpaid charges: - Intelligent Mail package Barcode (Tracking) Number – last 4 digits - Revenue Assurance ID - Reason For Dispute - Contact information (name, email, and phone number) • USPS may review all scan data relating to your piece in question, including image analysis, and, if an error in billing has occurred, USPS will work through the PC Postage entity to return the amount in question. How long do I have to submit a dispute? You have 60 days from the date of the notification of the adjustment to file a dispute for a given transaction.
Seller_8m2Vs6OC510lL
I have been having issues with price adjustment recently too
Seller_zGoDlPZLneGhF
Wow, that's a major one, we keep getting the runaround from USPS and Amazon as well when we try to get refunded for frivolous adjustments.
Since nobody seems to want to take responsibility or explain how these adjustments happen, who is approving them, and why they aren't required to show proof the package not being as labeled. I have a running tally going and have had zero luck getting any charges reversed.
Seller_Zismx4GAprKkX
very scary. so where do you go in seller center to see when you have these shipping charge adjustments?
Seller_TLEft4Zzj0ZKJ
The shipping services purchased for the package did not match the carrier-reported charge for shipping the package:
Customer Entered Dimensions: 9 X 6 X 2 IN
Weight: 6 OZ
Carrier Audited Dimensions: 9 X 6 X 2 IN
Weight: 6 OZ
Base Postage Charge
-$232.63
Amount already paid:
$4.68
Total Charge from Carrier
-$232.63
Transaction Total
-$227.95
Seller_8xPb0zS1apmF2
Sorry to see that you are dealing with such a situation.
Where do you go to see the USPS shipping adjust charges?
Seller_4VpMiejZYi2RL
You need to contact Amazon support because it is Amazon that withdraws this money from your account, not USPS. Therefore, Amazon should take responsibility. I had a situation with a much smaller amount — $4.86 was deducted more than it should have been. The case lasted for two months, but in the end, I got my money back with the following response:
Hi SOS team, approve refund for amount of $4.86 USD, seller. USPS machine in certain facilities were removing the decimal point on return shipment packages, causing the inches to be artificially inflated, and the package was subject to additional overmax charges for the return label. USPS will issue a credit to the Amazon account, and we are processing these refunds.
Seller_4I7fofNy9wEVN
Amazon along with UPS and FedEx. This saint trinity charged me for almost 14K . They call it adjustment. I call it scam and fraud. Exact same issues. 8oz item overcharged for 200$
Seller_xlf3vF516IRli
You will need to get the Revenue Assurance ID from Amazon in order to file a Dispute with USPS. Amazon will NOT help you file a dispute. If you can somehow get the Revenue Assurance ID from Support for the order, you can file a dispute with the USPS APV. It's 60 days from the ASSESSMENT of additional charges to file a dispute. But Good luck getting the Revenue Assurance ID from Seller Support. They dont like to help and will just keep telling you its charges levied by USPS and not them. Keep reopening and asking for the Revenue Assurance ID which you absolutely need to dispute any charges. The assessment is already about 30 days past once it hits your amazon account, so you dont have a lot of time to waste with support.
Also, I would contact your local USPS and see if they can pull the IMAGE of the package you sent. You will need this info as part of your dispute. Time is of the essence tho, so don't lolligag around. do it tomorrow (today is a holiday)
Seller_xQAqE6K0eSCBc
amazon will not even provide and details , proof or direction
