Dear Amazon Seller Community,

I am writing this to bring attention to a serious issue affecting multiple Amazon sellers, including myself and some of my friends. Our accounts have been wrongfully deactivated, and Amazon is holding our hard-earned money without valid justification.

My Seller Details:

Seller Name: AARIJ MART INDIA SITE-2

Store Name: AARIJ MART INDIA SITE-2

What Happened?

✅ Account Deactivated Without Warning: Amazon suspended my seller account under Section 3 of the Business Solutions Agreement, without giving me a fair chance to resolve any issues.

✅ Payments on Hold: My pending disbursements are blocked, even though I have fulfilled all orders and customers have received their products.

✅ Customer Refunds Not Processed Properly: Amazon has processed A-to-Z claims in favor of customers without returning the products to me, causing huge financial losses.

✅ No Proper Response from Support: Despite multiple escalations to

[....]

, and other teams, I have received no clear resolution.

My Friends’ Accounts Are Also Affected!

This is not just happening to me. Several of my seller friends have also faced:

Sudden account deactivation despite maintaining a good account health score.

Massive payment holds without explanation.

Unfair A-to-Z claims where Amazon issues refunds to customers without verifying the issue.

Our Appeal to Amazon & the Seller Community:

📌 Amazon needs to stop unfair account suspensions and payment holds. Sellers cannot operate if we are constantly at risk of losing access to our accounts and money.

📌 If Amazon decides to hold payments, they must provide a valid reason and a timeline for disbursement.

📌 A-to-Z claims need proper verification—Amazon should not blindly process refunds without ensuring product returns.

Next Steps:

1️⃣ Escalating this issue to Amazon leadership and legal teams.

2️⃣ Submitting a Plan of Action (POA) to regain account access.

3️⃣ Raising awareness in seller forums, legal platforms, and media if needed.

Need Urgent Help!

If you or anyone you know has faced similar issues, please share your experiences and advice. Let's stand together to make Amazon accountable for unfair seller treatment.

Together, we can push Amazon to treat sellers fairly. Thank you for your support! 🙏

Best regards,

Prince Sagar

AARIJ MART INDIA PRIVATE LIMITED -2

[Moderator Edit: Removed Images with E-Mail Addresses and other personal data - Rachelle]