No Best deals in the US marketplace for more than a year now!
First, let me start that the asins I want to offer best deals for, meet all criteria for eligibility. So lets get that out of the way!
We have not gotten any Best Deal offers for any of our asins in the US for more than a year now. Only in Canada. Our account health is perfect! Seller support gives the same generic answer that the asin must meet the eligibility criteria... kinda going in circles. Please help!
No Best deals in the US marketplace for more than a year now!
First, let me start that the asins I want to offer best deals for, meet all criteria for eligibility. So lets get that out of the way!
We have not gotten any Best Deal offers for any of our asins in the US for more than a year now. Only in Canada. Our account health is perfect! Seller support gives the same generic answer that the asin must meet the eligibility criteria... kinda going in circles. Please help!
0 respuestas
SEAmod
Hello @Seller_3bHV1IsBEqKW0
I am sorry there is nothing to be done.
The eligibility requirements for any specific ASIN are not disclosed. I understand you believe that you have met those requirements, but the algorithm is not finding the same to be true.
I am sorry, I have no path to escalation for this matter.
Susan
SEAmod
Hello @Seller_3bHV1IsBEqKW0
Sorry for the gap in our communication. I have revived my search for someone who can tell me if this is a glitch or not. Thanks for understanding.
Susan
SEAmod
Hi @Seller_3bHV1IsBEqKW0
I thought I had hit a homerun when I found the POC who wrote the related wiki for handling deals escalations. Now, that party is on leave until end of year, so I have reached out to a different POC.
Susan
SEAmod
Hi again @Seller_3bHV1IsBEqKW0
I opened a Case so we can exchange information in private. The Case is #15798971071.
Susan
