3PL FBA Send to Amazon Process
We have recently switched Amazon selling tactics and have started injecting FBA inventory direct from our 3PL partner in Vietnam. The first few shipments were fine. Then they started running into an error when completeing step 1b:
'Items in the carton don't have an FC eligible for all of them'
After doing some research, it sounds like too much time is occurring between step 1 and step 1b.
Currently I complete step 1. Let our 3PL partner know. They pick. VAS. Pack. And then proceed to step 1b. And then the error pops up.
Has anyone run into this issue? Is there an efficient way to do step 1, step 1b and then pick, VAS and pack?
Thanks for any guidance. I know you can pay $0.15 and have Amazon process the box contents. But that will add up.
3PL FBA Send to Amazon Process
We have recently switched Amazon selling tactics and have started injecting FBA inventory direct from our 3PL partner in Vietnam. The first few shipments were fine. Then they started running into an error when completeing step 1b:
'Items in the carton don't have an FC eligible for all of them'
After doing some research, it sounds like too much time is occurring between step 1 and step 1b.
Currently I complete step 1. Let our 3PL partner know. They pick. VAS. Pack. And then proceed to step 1b. And then the error pops up.
Has anyone run into this issue? Is there an efficient way to do step 1, step 1b and then pick, VAS and pack?
Thanks for any guidance. I know you can pay $0.15 and have Amazon process the box contents. But that will add up.
1 respuesta
Christine_Amazon
Hello @Seller_qOaB9zNGwyJ9u
Christine here from Amazon Forums.
I was wondering if you can share the case ID with our Seller Support team.
If you have not open case, I do recommend you to contact them through here in order for them to further investigate and escalate if necessary
I will be waiting for your reply.
Christine,