Amazon support please come here and help me!
I have violated multi-accounts and the appeal didn't work, there is no way I can explain to a real human. When I first signed up, I have chosen the wrong setting,(the $39 plan), Amazon support asked me to use another email to sign up a new account. Now I CAN NOT delete them cause I have to registrate the account with business license first and I don't have another license, I think I even have another account and I have lost the phone number. I only have one account (current account) registrated with business license. Please help me to reinstate or delete my other accounts....
Amazon support please come here and help me!
I have violated multi-accounts and the appeal didn't work, there is no way I can explain to a real human. When I first signed up, I have chosen the wrong setting,(the $39 plan), Amazon support asked me to use another email to sign up a new account. Now I CAN NOT delete them cause I have to registrate the account with business license first and I don't have another license, I think I even have another account and I have lost the phone number. I only have one account (current account) registrated with business license. Please help me to reinstate or delete my other accounts....
0 respuestas
Seller_OvL8C4BJWiuS9
It is your responsibility, not Amazon's. You have to do what they are asking you to do, otherwise you cannot continue.
Seller_kIukTwdhvntAp
"Amazon support asked me to use another email to sign up a new account."
Were you actually talking to SELLER Support? My best guess without even seeing a response is that you were talking to BUYER Support which gives even worse advice than seller support.
" I think I even have another account and I have lost the phone number."
For someone that wants to own and run a business on the largest sales site on the planet this sounds incredibly disorganized and disingenuous.
How do you 'lose' a number?
If you have opened any cases provide a number so any MOD that happens to drop by can look it over to see if they can help.
Without a case number in the posts it wastes time for everyone. I no longer tag anyone if there is no case #.
They have to ask for it and then wait for a reply from the poster and then the poster has to wait again for the MOD to find the case, and then more waiting.…………....
LeviDylan_Amazon
Hello @Seller_SDUGq1mYhT5iS,
Thank you for posting here on the Forums.
I see that your account has been deactivated for a violation of the multiple accounts policy and you would like some guidance on how to get this addressed.
I have gone ahead and removed your personal information in the screenshot shared, for your security. I will need a case ID so I can look into this further for you. You can find case ID's by selecting the help button in the upper right-hand corner of seller central. From there, click on "manage support cases". You will find a list of the cases you have created and there is a column that says "ID", please share an associated case ID from that list and I will take a look.
Since you own the account you have been found to be related to, you must reactivate that account to resolve this deactivation. After that account has been reactivated you can appeal in this account with that information for reinstatement. After the accounts are reactivated you can close the account you don't intend on using.
I look forward to learning more and assisting you with a resolution. The Forums community and I are here to support you.
Wishing you the best,
LeviDylan
