Request a refund of the money
Hello I would like to request the refund of the subscription of my professional account How do I have to do it? i do not have any product for sale, no listing nor have I used any benefits, I created the account to sell individually and they charged me the monthly fee of professional account, I know how to change to individual account but I do not know how to request the refund right now I do not have time to dedicate to the store and that's why I would like to request that refund and leave the store as an individual until I can dedicate the time I need, I do not want to be paying every month for something that I can not use
Request a refund of the money
Hello I would like to request the refund of the subscription of my professional account How do I have to do it? i do not have any product for sale, no listing nor have I used any benefits, I created the account to sell individually and they charged me the monthly fee of professional account, I know how to change to individual account but I do not know how to request the refund right now I do not have time to dedicate to the store and that's why I would like to request that refund and leave the store as an individual until I can dedicate the time I need, I do not want to be paying every month for something that I can not use
3 respuestas
Seller_4zBzdtgCyS9EI
You need to open a support case and request a refund
Seller_J46Ruz3VzvWCV
I've written about the process here - https://sellercentral.amazon.com/seller-forums/discussions/t/25721e62-f45e-4679-a705-d3e72541ff65?postId=0b329e96-2c8e-4dfd-8269-6bc89d5419ca
Quincy_Amazon
Hello @Seller_iAix5mS12VFth
Thank you for posting your inquiry to the Forums.
I understand that you are requesting for your professional monthly subscription fee to be refunded and have already downgraded your account to individual. In this case, you would need to open a case with our Support team for assistance with the refund. If you have already opened a case and still need assistance, please feel free to provide the case ID number to this thread and I can take a look
I have included some help pages below for your reference if needed:
Switch to an Individual selling plan
Regards,
Quincy_Amazon
