Payments not received in my bank account
Hello Amazon Team
I have noticed a payment of US$$261.75 credited to my bank account on 4/24/2024, However, when I recently contacted my bank, they informed me that they have not received this payment.
I hope Amazon can help check the specific arrival status of this refund, and I look forward to your reply.
Thank You
Payments not received in my bank account
Hello Amazon Team
I have noticed a payment of US$$261.75 credited to my bank account on 4/24/2024, However, when I recently contacted my bank, they informed me that they have not received this payment.
I hope Amazon can help check the specific arrival status of this refund, and I look forward to your reply.
Thank You
0 respuestas
CR_Amazon
@Seller_1OxTyuuu6MgH2
Hello there, my name is CR and wanted to hop in here. I see that this is your first post on the forums here - welcome!
I did want to clarify one thing. Please note that this is the seller forum, and not a direct path to Seller Support. Please begin by opening a case with Seller Support by following this link. Also a great link to bookmark for the future.
This community is made up of fellow sellers and community managers.
I took a look at your account and see that the payment has successfully gone through. You can utilize the "Trace ID" number found on your Payments page --> Disbursements to provide to your bank for tracking. Additionally, please confirm your bank information to just double check you are contacting the appropriate bank.
CR_Amazon