Error 8572 when adding a new product UPC.
I got this message below.My UPC was purchased from GS1 more than a month ago.Any suggestions how to solve it?
8572: You are using UPCs, EANs, ISBNs, ASINs, or JAN codes that do not match the products you are trying to list. If you believe you have reached this message in error, contact Seller Support with the following information:
Product Name
Manufacturer name
Brand name
UPC or EAN or ISBN or JAN along with GS1 certificate
Non-brand owners: A copy of a letter/email from the manufacturer or brand stating that the UPC or EAN or ISBN or JAN you are using to list this product is valid
Brand owner: Valid and current (not expired) GS1 certificate for the GTIN range(s) used by your listings
Error 8572 when adding a new product UPC.
I got this message below.My UPC was purchased from GS1 more than a month ago.Any suggestions how to solve it?
8572: You are using UPCs, EANs, ISBNs, ASINs, or JAN codes that do not match the products you are trying to list. If you believe you have reached this message in error, contact Seller Support with the following information:
Product Name
Manufacturer name
Brand name
UPC or EAN or ISBN or JAN along with GS1 certificate
Non-brand owners: A copy of a letter/email from the manufacturer or brand stating that the UPC or EAN or ISBN or JAN you are using to list this product is valid
Brand owner: Valid and current (not expired) GS1 certificate for the GTIN range(s) used by your listings
0 respuestas
Seller_rI7BZIczK8iAC
The first thing to do is go to the website of gepir and search if YOU are the owner of your UPC. If you used your UPC for listing a product, you can't use it again, even if you delete this listing.
Seller_CW0P5hgbsiqWX
My UPC was purchased from GS1 more than a month ago. Any suggestions how to solve it?
1. It can take a month or more for Amazon to correlate with the GS1 site with the newly issued UPC's. No one seems to know how often Amazon correlates, and how quick GS1 it to update its file.
2. Hopefully, the GS1 UPC matches the ownership of your Selling Account/Company/Brand Name. You do not want a UPC who's brand name is different that the brand on the product you are attempting to sell.
3. Just wait. Seller support will be of no help. What you type your UPC into your internet browser, what comes up? Hopefully it is the product you purchased the UPC for.
Michelle_Amazon
Hello @Seller_7j7MUOVHCw3DI,
Michelle at Amazon here. I am sorry to hear that you are having issues with your listing. Can you please provide me with the case ID you have with Seller Support? If you haven't created one yet, please start here and provide me with the case ID once you create it.
Looking forward to hearing from you!
Regards,
Michelle
Seller_TrH2GN5hK5NLA
Same issue
I requested a call to better understand the request and resolve this issue i have in listing on amazon. The associate did not respond to my call after many greetings "hello..hello" and no reply. then they sent the same email i received earlier twice. Its frustrating that i am trying to list my products and no one can help up to this point.
