Account inactive, help!
Hello,
When I log into my Seller Central account, I see the message: "Your account is inactive - To reactivate your store, you may need to add a new credit card and verify your identity."
I’ve updated my credit card, but stil lthe account is inactive. I could not find phone number to call the support team.
I URGENTLY neeed to access my account to be able to dowload the tax reports.
Thank you in advance.
Account inactive, help!
Hello,
When I log into my Seller Central account, I see the message: "Your account is inactive - To reactivate your store, you may need to add a new credit card and verify your identity."
I’ve updated my credit card, but stil lthe account is inactive. I could not find phone number to call the support team.
I URGENTLY neeed to access my account to be able to dowload the tax reports.
Thank you in advance.
4 respuestas
Seller_PHKBu4vXuBYpl
Hello
I have the same issue
Seller_Ux28vYsqgVZgQ
Did you get this issue fixed. I am having same issue.
Roxy_Amazon
Dear @Seller_1WVBbj0FLgvzF,
Thank you for contacting us regarding your inactive Seller Central account.
Could you please confirm:
- Did you request to close or deactivate your account?
- Are you able to successfully log into your Seller Central account (even if you see the inactive message)?
This information will help me better assist you with accessing your tax reports and resolving the account inactive status.
Looking forward to your response.
Best regards,
-Roxy
