We received this template response when registering a trademark. We have registered over 40 trademarks and our account has always been and remains in good health. In fact, our brand registry account isn't closed whatsoever. So, the response below makes no sense and not sure how to resolve it.

Hello from Amazon Brand Registry Support,

Thank you for your continued patience while we were working on your case.

We understand that you would like to enroll your brand in Amazon Brand Registry. I can see the importance this has for your business, for that reason I will make sure to provide useful information and I will be glad to assist you today.

Regarding your issue we had contacted our internal team and here is the update from them.

We are sorry but we are unable to approve your application to the Amazon Brand Registry due to the following reason:

We are writing to inform you of your account removal from Brand Registry due to actions that you have taken in direct violation of Amazon Brand Registry policies.

All access to Brand Registry is now revoked. Due to this action, you will be unable to reapply or regain access by any other means.I recognize that this is not the result that you were hoping for, but I want you to know that I did my best to provide you with the correct information based on our current policies.

I apologize for any inconvenience and appreciate your understanding.You have received this message because you were copied on the correspondence about this case by the person in your company who opened it.