Foros para vendedores
Iniciar sesión
Iniciar sesión
imgIniciar sesión
imgIniciar sesión
user profile
Seller_DPdCqUPmy0eZa

Amazon Seller Account is Hacked

Hello All,

My Amazon Seller Account is hacked. The hacker has changed Amazon Password, Gmail and mobile number

He has also hacek my Gmail. Right now, I cannot login to my Amazon Account neither Gmail.

I have talked to customer Service, but no help is provided.

What are the options available with me? I don't what to do?

You valuable suggestions will be highly appreciated

49 visualizaciones
7 respuestas
Etiquetas:Atención al colaborador comercial
20
Responder
user profile
Seller_DPdCqUPmy0eZa

Amazon Seller Account is Hacked

Hello All,

My Amazon Seller Account is hacked. The hacker has changed Amazon Password, Gmail and mobile number

He has also hacek my Gmail. Right now, I cannot login to my Amazon Account neither Gmail.

I have talked to customer Service, but no help is provided.

What are the options available with me? I don't what to do?

You valuable suggestions will be highly appreciated

Etiquetas:Atención al colaborador comercial
20
49 visualizaciones
7 respuestas
Responder
0 respuestas
user profile
Seller_J46Ruz3VzvWCV
En respuesta a la publicación de Seller_DPdCqUPmy0eZa

This is not good.

You can try this link: https://sellercentral.amazon.com/gp/help/contact.html?

I would have thought that going in through the Buyer Account side you could have gotten help. They would want the previous Bank Account Number, and maybe be able to lock the account while this gets resolved.

@KJ_Amazonor @Topher_Amazon might be around

20
user profile
KJ_Amazon
En respuesta a la publicación de Seller_DPdCqUPmy0eZa

Hello @Seller_DPdCqUPmy0eZa I escalated this thread to our partner team and asked them to review the information.

KJ_Amazon

20
user profile
Seller_aYCcoqIGdPIBh
En respuesta a la publicación de Seller_DPdCqUPmy0eZa

NO HELP from Amazon. Hacked on March 19, 2023. Inventory still selling they tell me but Seller Support is a JOKE so far. I've sent in 14 Contact Us forms and get autobot replies saying the same thing with different names on them. Call by phone... been told we will contact in 24-48 hrs so many times I can't count. STILL WAITING! Had to open a second account just so I could get to the seller help contact page and that didn't work. Is there not someone in the Amazon universe that can fix this? Oh yeah, "We will escalate this issue..." BS

00
user profile
Seller_STRazqCK3xggT
En respuesta a la publicación de Seller_DPdCqUPmy0eZa

HI there, did you have your account back? I ask because it happened to me last week.

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_DPdCqUPmy0eZa

Amazon Seller Account is Hacked

Hello All,

My Amazon Seller Account is hacked. The hacker has changed Amazon Password, Gmail and mobile number

He has also hacek my Gmail. Right now, I cannot login to my Amazon Account neither Gmail.

I have talked to customer Service, but no help is provided.

What are the options available with me? I don't what to do?

You valuable suggestions will be highly appreciated

49 visualizaciones
7 respuestas
Etiquetas:Atención al colaborador comercial
20
Responder
user profile
Seller_DPdCqUPmy0eZa

Amazon Seller Account is Hacked

Hello All,

My Amazon Seller Account is hacked. The hacker has changed Amazon Password, Gmail and mobile number

He has also hacek my Gmail. Right now, I cannot login to my Amazon Account neither Gmail.

I have talked to customer Service, but no help is provided.

What are the options available with me? I don't what to do?

You valuable suggestions will be highly appreciated

Etiquetas:Atención al colaborador comercial
20
49 visualizaciones
7 respuestas
Responder
user profile

Amazon Seller Account is Hacked

por parte de Seller_DPdCqUPmy0eZa

Hello All,

My Amazon Seller Account is hacked. The hacker has changed Amazon Password, Gmail and mobile number

He has also hacek my Gmail. Right now, I cannot login to my Amazon Account neither Gmail.

I have talked to customer Service, but no help is provided.

What are the options available with me? I don't what to do?

You valuable suggestions will be highly appreciated

Etiquetas:Atención al colaborador comercial
20
49 visualizaciones
7 respuestas
Responder
0 respuestas
0 respuestas
Filtros rápidos
Ordenar por
user profile
Seller_J46Ruz3VzvWCV
En respuesta a la publicación de Seller_DPdCqUPmy0eZa

This is not good.

You can try this link: https://sellercentral.amazon.com/gp/help/contact.html?

I would have thought that going in through the Buyer Account side you could have gotten help. They would want the previous Bank Account Number, and maybe be able to lock the account while this gets resolved.

@KJ_Amazonor @Topher_Amazon might be around

20
user profile
KJ_Amazon
En respuesta a la publicación de Seller_DPdCqUPmy0eZa

Hello @Seller_DPdCqUPmy0eZa I escalated this thread to our partner team and asked them to review the information.

KJ_Amazon

20
user profile
Seller_aYCcoqIGdPIBh
En respuesta a la publicación de Seller_DPdCqUPmy0eZa

NO HELP from Amazon. Hacked on March 19, 2023. Inventory still selling they tell me but Seller Support is a JOKE so far. I've sent in 14 Contact Us forms and get autobot replies saying the same thing with different names on them. Call by phone... been told we will contact in 24-48 hrs so many times I can't count. STILL WAITING! Had to open a second account just so I could get to the seller help contact page and that didn't work. Is there not someone in the Amazon universe that can fix this? Oh yeah, "We will escalate this issue..." BS

00
user profile
Seller_STRazqCK3xggT
En respuesta a la publicación de Seller_DPdCqUPmy0eZa

HI there, did you have your account back? I ask because it happened to me last week.

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_J46Ruz3VzvWCV
En respuesta a la publicación de Seller_DPdCqUPmy0eZa

This is not good.

You can try this link: https://sellercentral.amazon.com/gp/help/contact.html?

I would have thought that going in through the Buyer Account side you could have gotten help. They would want the previous Bank Account Number, and maybe be able to lock the account while this gets resolved.

@KJ_Amazonor @Topher_Amazon might be around

20
user profile
Seller_J46Ruz3VzvWCV
En respuesta a la publicación de Seller_DPdCqUPmy0eZa

This is not good.

You can try this link: https://sellercentral.amazon.com/gp/help/contact.html?

I would have thought that going in through the Buyer Account side you could have gotten help. They would want the previous Bank Account Number, and maybe be able to lock the account while this gets resolved.

@KJ_Amazonor @Topher_Amazon might be around

20
Responder
user profile
KJ_Amazon
En respuesta a la publicación de Seller_DPdCqUPmy0eZa

Hello @Seller_DPdCqUPmy0eZa I escalated this thread to our partner team and asked them to review the information.

KJ_Amazon

20
user profile
KJ_Amazon
En respuesta a la publicación de Seller_DPdCqUPmy0eZa

Hello @Seller_DPdCqUPmy0eZa I escalated this thread to our partner team and asked them to review the information.

KJ_Amazon

20
Responder
user profile
Seller_aYCcoqIGdPIBh
En respuesta a la publicación de Seller_DPdCqUPmy0eZa

NO HELP from Amazon. Hacked on March 19, 2023. Inventory still selling they tell me but Seller Support is a JOKE so far. I've sent in 14 Contact Us forms and get autobot replies saying the same thing with different names on them. Call by phone... been told we will contact in 24-48 hrs so many times I can't count. STILL WAITING! Had to open a second account just so I could get to the seller help contact page and that didn't work. Is there not someone in the Amazon universe that can fix this? Oh yeah, "We will escalate this issue..." BS

00
user profile
Seller_aYCcoqIGdPIBh
En respuesta a la publicación de Seller_DPdCqUPmy0eZa

NO HELP from Amazon. Hacked on March 19, 2023. Inventory still selling they tell me but Seller Support is a JOKE so far. I've sent in 14 Contact Us forms and get autobot replies saying the same thing with different names on them. Call by phone... been told we will contact in 24-48 hrs so many times I can't count. STILL WAITING! Had to open a second account just so I could get to the seller help contact page and that didn't work. Is there not someone in the Amazon universe that can fix this? Oh yeah, "We will escalate this issue..." BS

00
Responder
user profile
Seller_STRazqCK3xggT
En respuesta a la publicación de Seller_DPdCqUPmy0eZa

HI there, did you have your account back? I ask because it happened to me last week.

00
user profile
Seller_STRazqCK3xggT
En respuesta a la publicación de Seller_DPdCqUPmy0eZa

HI there, did you have your account back? I ask because it happened to me last week.

00
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad