sending the same documents over and over is a really bad idea.

GLOBAL Seller identity Verification

https://sellercentral.amazon.com/help/hub/reference/GQRP483PDN88Q3M9

General Account verification

• All documents must be in the requested format and size (PDF where requested or , or image, if permitted, from scanned or photographed original, not a screenshot.

• All documents names and addresses must match exactly as entered at registration

• Every high resolution image you send must be unobstructed, including the corners, clear, clean (without shadows and smudges) and easy to read. Not tampered with, not a screen shot! not angled or cropped

Do not circle or high light anything.

• Do not send more, or less, but exactly what you were asked for

• Be less than 50MB in size.

• Be a scanned image or photo of the original document taken from your mobile device's camera

• Always send the complete document, for example, do not send just the 1st page of a bill or statement, send the entire, complete document

• If you need a translation, make sure it is notarized and include the original

• Show both sides of your ID

• Bank or credit card statement must have bank name or logo, address and account holder's name

• Bank or credit card statement and Business License must be PDF)

• ID Expiration date and birthday must be in Gregorian calendar

• only piped utility bills are accepted, however, if you have none in your name, see instructions further down

card requirements

Note: We do not accept alternative charge methods, such as prepaid cards, gift certificates, checks, or online payment systems like PayPal.

Add a credit or debit card

You can add a new credit or debit card by following the steps below:

• Go to Settings, and click Account Info.

• From Payment Information, select Charge Methods.

• If you already have an existing credit or debit card linked with the account, Replace Charge Method for the credit or debit card which you would like to replace, and select the store where you would like to assign a new charge method. Click Replace.

• If you are adding a new credit or debit card for the first time, select an option to Add new charge method. Select the store for which you would like to add this new charge method and click Add. Enter the requested information exactly as it appears on your credit or debit card statement.

Important: When you enter a new card or assign a previously added card to a store, Amazon may ask your financial institution to authorize a charge for a small amount. Amazon will not actually make the charge. We will complete the authorization process for all Amazon stores where you are registered to sell. Depending on your financial institution, the authorization may or may not show up as a pending charge. The authorization should disappear from your credit or debit card statement in 3-5 business days, subject to your financial institution’s policies.

Credit or debit card verification process

Usually, it will take less than two minutes for us to verify your credit card. However, depending on your card issuer and network, it can take up to 48 hours for Amazon to update your seller account with any new credit or debit card information. Note that, in some instances, you may be redirected to your financial institution to verify your card with a security challenge before being redirected back to Amazon. A separate security challenge may be surfaced to verify that you are the card holder for each card you provide to Amazon, and for each store you would like to sell in.

Note: If your credit or debit card fails the verification, you will see a banner in your seller account informing that a valid credit or debit card is needed in order for you to continue selling on Amazon. You will also receive an email after the verification failure. If your credit or debit card is listed as invalid, you will not be able to manage your listing, inventory, shipment, or receive disbursements from Amazon.

If there is a problem with your security verification, you can retry your verification by following the prompts in your Charge methods, and ensure that:

• The name entered and the name on your card matches. The financial institution will send a code only to the card’s owner.

• You entered the correct code, as prompted. A common mistake is to enter the phone number from which the code is sent from, instead of the code.

• Your personal information on Account Info is up-to-date.

Note: A verification failure can occur on a card that has worked in the past if the card is close to or has passed its expiration date, or additional changes or restrictions are applied to the card by its financial institution or the card owner. For example, you might have updated your billing address, or your bank decided to not honor the usage of your card on Amazon. We recommend trying a different card or contacting your financial institution for assistance or visit your local branch, as they might be able to provide further details on the problem with your verification. Then try completing the process again.

Credit or debit card listed as invalid

We verify your credit or debit card based on the following requirements. Violating one or more of the requirements below will result in your card being denied by Amazon.

• The number you entered should match the number on your credit or debit card.

• The billing address you entered should match the billing address on your credit or debit card statement.

• The CVV code you entered should match the code on your credit or debit card.

• The card expiration date should be at least 6 months from when you add the card.

• The card holder’s name you entered should match the card holder’s name on your credit or debit card (in the Latin-script alphabet).

• The card should not be a prepaid, virtual, or gift card.

• The card should be chargeable in the currency of the Amazon store(s) for which the card is being provided.

• The card should have adequate credit limit to pay for the charge.

• If you were asked to enter a unique security code by your financial institution, the code you entered should match the code sent to the card holder via SMS, email, or token.

If your card meets all the requirements above but is still listed as invalid, we recommend trying a different card or contacting your financial institution for assistance. Before that, check the list of accepted credit or debit cards. If you have tried at least two different credit or debit cards that meet all the requirements and yet all of them were denied, reach out to Amazon Selling Partner Support for assistance.

Delete a credit or debit card

If your credit or debit card is not being used as the charge method in any of the Amazon stores where you sell, you can delete the card following the steps below:

• Go to Settings, and click Account Info.

• From Payment Information, select Charge methods.

• Click Manage charge method to view all the credit or debit cards that you have added.

• Click Delete to remove a credit or debit card.

Note: If a card is currently associated with any of the Amazon stores, it will show up as "Active" and cannot be deleted.

Utility Bill issues

(Electricity/Water/Gas/Fixed Line Broadband)

1. Clear and color scanned copy (Scan of PRINTED, mailed to you original, not downloaded copy)

2. Include ALL pages

3. Must be in English/ Chinese/ French/ German/ Italian/ Japanese/Portuguese/ Spanish, include notarized translation if in another language

4. Must be issued within the past 90 days