Urgent Help Needed – No Response from Amazon on AWD to FBA Transfer Cases (Pending for 2 Months)
Hello Amazon Support Team & Fellow Sellers,
We have been facing an ongoing issue with our inventory transfer from Amazon Warehousing & Distribution (AWD) to Fulfillment by Amazon (FBA). We created 10 cases regarding this matter, but despite multiple follow-ups, we have received no response from Amazon for the past two months.
Details of the Issue:
Inventory was transferred from AWD to FBA, but there has been no update or resolution.
The cases remain open and pending, with no action taken.
The delay is causing a major disruption to our business and affecting sales.
Case IDs (Pending for 2 Months):
17033090131
17033016921
17032876571
17032892641
17032604241
17032863111
17032766581
17032799811
17032791351
17031833031
What We Need:
We request Amazon to urgently review and respond to these cases. If anyone from Seller Support is monitoring this forum, please escalate this matter.
If any fellow sellers have faced a similar issue and found a solution, please share your experience or guidance.
Looking forward to your response and assistance.
Best Regards,
Urgent Help Needed – No Response from Amazon on AWD to FBA Transfer Cases (Pending for 2 Months)
Hello Amazon Support Team & Fellow Sellers,
We have been facing an ongoing issue with our inventory transfer from Amazon Warehousing & Distribution (AWD) to Fulfillment by Amazon (FBA). We created 10 cases regarding this matter, but despite multiple follow-ups, we have received no response from Amazon for the past two months.
Details of the Issue:
Inventory was transferred from AWD to FBA, but there has been no update or resolution.
The cases remain open and pending, with no action taken.
The delay is causing a major disruption to our business and affecting sales.
Case IDs (Pending for 2 Months):
17033090131
17033016921
17032876571
17032892641
17032604241
17032863111
17032766581
17032799811
17032791351
17031833031
What We Need:
We request Amazon to urgently review and respond to these cases. If anyone from Seller Support is monitoring this forum, please escalate this matter.
If any fellow sellers have faced a similar issue and found a solution, please share your experience or guidance.
Looking forward to your response and assistance.
Best Regards,
0 respuestas
KJ_Amazon
Hello @Seller_iZOsAPYtNbF8I Thanks for checking in about your AWD shipments.
It can take time for transfers to be received and for items to become available. I can ask our partner team to take a look at these cases and determine if any additional steps are available to expedite the process.
Are all of these cases for the same shipment/transfer?
