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Seller_Wyqv63vyWfEbX

How To Update Apparel Size Value

Hi,

I am the registered brand owner of my products and I have some ASINs that I need to update the following since we are receiving 8541 errors:

-Apparel Size Class

-Apparel Size Value

-Apparel Size Body

I have opened many tickets with support with no luck. I was instructed to delete all the listings for 24 hours and resubmit my spreadsheet and that should reset the values. I have completed this and still receive errors that my values are not matching what is in Amazon's catalog. Has anyone had success in resetting/clearing these fields?

Thanks!

129 visualizaciones
36 respuestas
Crear y administrar listados
Etiquetas:ASIN, Agregar un producto, Listados, Página de detalles
00
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user profile
Seller_Wyqv63vyWfEbX

How To Update Apparel Size Value

Hi,

I am the registered brand owner of my products and I have some ASINs that I need to update the following since we are receiving 8541 errors:

-Apparel Size Class

-Apparel Size Value

-Apparel Size Body

I have opened many tickets with support with no luck. I was instructed to delete all the listings for 24 hours and resubmit my spreadsheet and that should reset the values. I have completed this and still receive errors that my values are not matching what is in Amazon's catalog. Has anyone had success in resetting/clearing these fields?

Thanks!

Crear y administrar listados
Etiquetas:ASIN, Agregar un producto, Listados, Página de detalles
00
129 visualizaciones
36 respuestas
Responder
36 respuestas
user profile
Glenn_Amazon
En respuesta a la publicación de Seller_Wyqv63vyWfEbX

Hi there @Seller_Wyqv63vyWfEbX,

Thanks for reaching out regarding Error 8541. You may want to ensure that you have fully deleted the listings and wait for 48-72 hours as in some instances it can take time for the system to clear the old data. If you are still having issues after that time frame please provide your Case ID and I can see what I can do to escalate. Thank you for your understanding.

-Glenn

00
user profile
Seller_Wyqv63vyWfEbX
En respuesta a la publicación de Glenn_Amazon

Hi @Glenn_Amazon

Thanks for your reply!

I originally waited 72 hours after deleting the ASIN's but it still would not allow me to update these values:

-Apparel Size Class

-Apparel Size Value

-Apparel Size Body

We are the registered brand owner of all the ASINs can you confirm 100% to me that these values can be influenced for change on the Amazon catalog side and allow us to update after 72 hours? I only ask because I was originally instructed by someone at Brand Registry via Ticket ID 13600110201 that if after 72 hours we are still receiving the 8541 error we would need to submit the proposed changes for them to be fixed on Amazon's side.(Please see attached screenshot from ticket)

img

Thank You for your help with this matter!

Thanks!

00
user profile
Glenn_Amazon
En respuesta a la publicación de Seller_Wyqv63vyWfEbX

Thank you for providing your details @Seller_Wyqv63vyWfEbX,

I've reached out to the escalation team to see what options exist for this issue. Once I have updates I will reach out to you again. Thank you for your patience.

-Glenn

00
user profile
Seller_Wyqv63vyWfEbX
En respuesta a la publicación de Glenn_Amazon

Hi,

@Glenn_AmazonI was able to correct this issue. There is no need to escalate the matter.

Thanks!

00
user profile
Glenn_Amazon
En respuesta a la publicación de Seller_Wyqv63vyWfEbX

Thanks for the update @Seller_Wyqv63vyWfEbX,

I'm glad the issue is resolved. Did the spreadsheet fix your listings or was it something else? Feel free to share your experience if you like. Thanks for your time.

-Glenn

00
user profile
Seller_Wyqv63vyWfEbX
En respuesta a la publicación de Glenn_Amazon

The fix for my matter is below:

My Listing was a Parent/Child variation

1. I deleted both the Parent listing and all child listings and waited 24 hours.

2. I reuploaded just the child ASIN's only into Seller Central and matched them with the data from the Amazon catalog.

3. Once child ASINs were in Seller Central I made the required changes via flat file.

4. After the changes I needed had been made I then re-uploaded the child ASIN's to a new Parent variation.

Hope this helps some others!

10
user profile
Glenn_Amazon
En respuesta a la publicación de Seller_Wyqv63vyWfEbX

Thanks for your details @Seller_Wyqv63vyWfEbX,

This is the standard process to fix this type of issue so I am glad it is working as expected! If you have any future issues please feel free to make a new thread. Have a great day.

-Glenn

00
user profile
Seller_QMBZYdJJKKTXU
En respuesta a la publicación de Glenn_Amazon

@Glenn_Amazon, @Seller_Wyqv63vyWfEbX - I am having the same problem.

To clarify the resolution, on step 2, are you matching the data from Amazon's catalog....as in the incorrect Apparel Sizes you want to change?

And then in step 3, you are uploading another flat file with the changes to Apparel Size Value?

Appreciate the clarification here so I can fix a similar issue!

00
user profile
Seller_Wyqv63vyWfEbX
En respuesta a la publicación de Seller_QMBZYdJJKKTXU

Hi,

Yes, that is correct. Upload the child ASINs with the data that is incorrect. Once the child ASINs are there then make the needed changes. Make sure you do this while the child ASINs are not tied to a parent.

Hope this help!

10
user profile
Seller_13bMEnyXGYWuh
En respuesta a la publicación de Seller_Wyqv63vyWfEbX

Hi ! I have the same problem and I have created 2 cases and have been talking with the Help center for more than 3 weeks. But they kept on telling me that the Cup size Value existed in the Amazon catalog is different from those in my feed file. And I keep on deleting the listing, waited for 24 hours and relisting the products without resolving the problems.

Actually I told them at the very beginning that the data I entered in my first feed file was incorrect and I wanted to correct the Cup size value of my lingerie products with my new feed file.

Then I was told to delete the listing, wait for 24 hours before relisting with a feed file including the correct Cup Size Value. However, Errorcode 8541 appeared everytime I relisted the product.

I though the Help center associate would understand my situation but they just came back and told me that the data in the feed didn't match with their existing Amazon Catalog. Again and again, things just kept on repeating and looping without a solid solution.

I have deleted my listing, waited 24 hours and relisted it for more than 10 times, but Errorcode 8541 appeared all the time and no listing can be done successfully. And what drive me crazy is that the Help Center associates keeps on telling me that my feed file containing data which doesn't match with those in the existed Amazon Catalog..... the story keeps on and on and on.

I have written the above more than 10 times in these 4 weeks but I just cannot list my product successfully

Please help !

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_Wyqv63vyWfEbX

How To Update Apparel Size Value

Hi,

I am the registered brand owner of my products and I have some ASINs that I need to update the following since we are receiving 8541 errors:

-Apparel Size Class

-Apparel Size Value

-Apparel Size Body

I have opened many tickets with support with no luck. I was instructed to delete all the listings for 24 hours and resubmit my spreadsheet and that should reset the values. I have completed this and still receive errors that my values are not matching what is in Amazon's catalog. Has anyone had success in resetting/clearing these fields?

Thanks!

129 visualizaciones
36 respuestas
Crear y administrar listados
Etiquetas:ASIN, Agregar un producto, Listados, Página de detalles
00
Responder
user profile
Seller_Wyqv63vyWfEbX

How To Update Apparel Size Value

Hi,

I am the registered brand owner of my products and I have some ASINs that I need to update the following since we are receiving 8541 errors:

-Apparel Size Class

-Apparel Size Value

-Apparel Size Body

I have opened many tickets with support with no luck. I was instructed to delete all the listings for 24 hours and resubmit my spreadsheet and that should reset the values. I have completed this and still receive errors that my values are not matching what is in Amazon's catalog. Has anyone had success in resetting/clearing these fields?

Thanks!

Crear y administrar listados
Etiquetas:ASIN, Agregar un producto, Listados, Página de detalles
00
129 visualizaciones
36 respuestas
Responder
user profile

How To Update Apparel Size Value

por parte de Seller_Wyqv63vyWfEbX

Hi,

I am the registered brand owner of my products and I have some ASINs that I need to update the following since we are receiving 8541 errors:

-Apparel Size Class

-Apparel Size Value

-Apparel Size Body

I have opened many tickets with support with no luck. I was instructed to delete all the listings for 24 hours and resubmit my spreadsheet and that should reset the values. I have completed this and still receive errors that my values are not matching what is in Amazon's catalog. Has anyone had success in resetting/clearing these fields?

Thanks!

Crear y administrar listados
Etiquetas:ASIN, Agregar un producto, Listados, Página de detalles
00
129 visualizaciones
36 respuestas
Responder
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user profile
Glenn_Amazon
En respuesta a la publicación de Seller_Wyqv63vyWfEbX

Hi there @Seller_Wyqv63vyWfEbX,

Thanks for reaching out regarding Error 8541. You may want to ensure that you have fully deleted the listings and wait for 48-72 hours as in some instances it can take time for the system to clear the old data. If you are still having issues after that time frame please provide your Case ID and I can see what I can do to escalate. Thank you for your understanding.

-Glenn

00
user profile
Seller_Wyqv63vyWfEbX
En respuesta a la publicación de Glenn_Amazon

Hi @Glenn_Amazon

Thanks for your reply!

I originally waited 72 hours after deleting the ASIN's but it still would not allow me to update these values:

-Apparel Size Class

-Apparel Size Value

-Apparel Size Body

We are the registered brand owner of all the ASINs can you confirm 100% to me that these values can be influenced for change on the Amazon catalog side and allow us to update after 72 hours? I only ask because I was originally instructed by someone at Brand Registry via Ticket ID 13600110201 that if after 72 hours we are still receiving the 8541 error we would need to submit the proposed changes for them to be fixed on Amazon's side.(Please see attached screenshot from ticket)

img

Thank You for your help with this matter!

Thanks!

00
user profile
Glenn_Amazon
En respuesta a la publicación de Seller_Wyqv63vyWfEbX

Thank you for providing your details @Seller_Wyqv63vyWfEbX,

I've reached out to the escalation team to see what options exist for this issue. Once I have updates I will reach out to you again. Thank you for your patience.

-Glenn

00
user profile
Seller_Wyqv63vyWfEbX
En respuesta a la publicación de Glenn_Amazon

Hi,

@Glenn_AmazonI was able to correct this issue. There is no need to escalate the matter.

Thanks!

00
user profile
Glenn_Amazon
En respuesta a la publicación de Seller_Wyqv63vyWfEbX

Thanks for the update @Seller_Wyqv63vyWfEbX,

I'm glad the issue is resolved. Did the spreadsheet fix your listings or was it something else? Feel free to share your experience if you like. Thanks for your time.

-Glenn

00
user profile
Seller_Wyqv63vyWfEbX
En respuesta a la publicación de Glenn_Amazon

The fix for my matter is below:

My Listing was a Parent/Child variation

1. I deleted both the Parent listing and all child listings and waited 24 hours.

2. I reuploaded just the child ASIN's only into Seller Central and matched them with the data from the Amazon catalog.

3. Once child ASINs were in Seller Central I made the required changes via flat file.

4. After the changes I needed had been made I then re-uploaded the child ASIN's to a new Parent variation.

Hope this helps some others!

10
user profile
Glenn_Amazon
En respuesta a la publicación de Seller_Wyqv63vyWfEbX

Thanks for your details @Seller_Wyqv63vyWfEbX,

This is the standard process to fix this type of issue so I am glad it is working as expected! If you have any future issues please feel free to make a new thread. Have a great day.

-Glenn

00
user profile
Seller_QMBZYdJJKKTXU
En respuesta a la publicación de Glenn_Amazon

@Glenn_Amazon, @Seller_Wyqv63vyWfEbX - I am having the same problem.

To clarify the resolution, on step 2, are you matching the data from Amazon's catalog....as in the incorrect Apparel Sizes you want to change?

And then in step 3, you are uploading another flat file with the changes to Apparel Size Value?

Appreciate the clarification here so I can fix a similar issue!

00
user profile
Seller_Wyqv63vyWfEbX
En respuesta a la publicación de Seller_QMBZYdJJKKTXU

Hi,

Yes, that is correct. Upload the child ASINs with the data that is incorrect. Once the child ASINs are there then make the needed changes. Make sure you do this while the child ASINs are not tied to a parent.

Hope this help!

10
user profile
Seller_13bMEnyXGYWuh
En respuesta a la publicación de Seller_Wyqv63vyWfEbX

Hi ! I have the same problem and I have created 2 cases and have been talking with the Help center for more than 3 weeks. But they kept on telling me that the Cup size Value existed in the Amazon catalog is different from those in my feed file. And I keep on deleting the listing, waited for 24 hours and relisting the products without resolving the problems.

Actually I told them at the very beginning that the data I entered in my first feed file was incorrect and I wanted to correct the Cup size value of my lingerie products with my new feed file.

Then I was told to delete the listing, wait for 24 hours before relisting with a feed file including the correct Cup Size Value. However, Errorcode 8541 appeared everytime I relisted the product.

I though the Help center associate would understand my situation but they just came back and told me that the data in the feed didn't match with their existing Amazon Catalog. Again and again, things just kept on repeating and looping without a solid solution.

I have deleted my listing, waited 24 hours and relisted it for more than 10 times, but Errorcode 8541 appeared all the time and no listing can be done successfully. And what drive me crazy is that the Help Center associates keeps on telling me that my feed file containing data which doesn't match with those in the existed Amazon Catalog..... the story keeps on and on and on.

I have written the above more than 10 times in these 4 weeks but I just cannot list my product successfully

Please help !

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Glenn_Amazon
En respuesta a la publicación de Seller_Wyqv63vyWfEbX

Hi there @Seller_Wyqv63vyWfEbX,

Thanks for reaching out regarding Error 8541. You may want to ensure that you have fully deleted the listings and wait for 48-72 hours as in some instances it can take time for the system to clear the old data. If you are still having issues after that time frame please provide your Case ID and I can see what I can do to escalate. Thank you for your understanding.

-Glenn

00
user profile
Glenn_Amazon
En respuesta a la publicación de Seller_Wyqv63vyWfEbX

Hi there @Seller_Wyqv63vyWfEbX,

Thanks for reaching out regarding Error 8541. You may want to ensure that you have fully deleted the listings and wait for 48-72 hours as in some instances it can take time for the system to clear the old data. If you are still having issues after that time frame please provide your Case ID and I can see what I can do to escalate. Thank you for your understanding.

-Glenn

00
Responder
user profile
Seller_Wyqv63vyWfEbX
En respuesta a la publicación de Glenn_Amazon

Hi @Glenn_Amazon

Thanks for your reply!

I originally waited 72 hours after deleting the ASIN's but it still would not allow me to update these values:

-Apparel Size Class

-Apparel Size Value

-Apparel Size Body

We are the registered brand owner of all the ASINs can you confirm 100% to me that these values can be influenced for change on the Amazon catalog side and allow us to update after 72 hours? I only ask because I was originally instructed by someone at Brand Registry via Ticket ID 13600110201 that if after 72 hours we are still receiving the 8541 error we would need to submit the proposed changes for them to be fixed on Amazon's side.(Please see attached screenshot from ticket)

img

Thank You for your help with this matter!

Thanks!

00
user profile
Seller_Wyqv63vyWfEbX
En respuesta a la publicación de Glenn_Amazon

Hi @Glenn_Amazon

Thanks for your reply!

I originally waited 72 hours after deleting the ASIN's but it still would not allow me to update these values:

-Apparel Size Class

-Apparel Size Value

-Apparel Size Body

We are the registered brand owner of all the ASINs can you confirm 100% to me that these values can be influenced for change on the Amazon catalog side and allow us to update after 72 hours? I only ask because I was originally instructed by someone at Brand Registry via Ticket ID 13600110201 that if after 72 hours we are still receiving the 8541 error we would need to submit the proposed changes for them to be fixed on Amazon's side.(Please see attached screenshot from ticket)

img

Thank You for your help with this matter!

Thanks!

00
Responder
user profile
Glenn_Amazon
En respuesta a la publicación de Seller_Wyqv63vyWfEbX

Thank you for providing your details @Seller_Wyqv63vyWfEbX,

I've reached out to the escalation team to see what options exist for this issue. Once I have updates I will reach out to you again. Thank you for your patience.

-Glenn

00
user profile
Glenn_Amazon
En respuesta a la publicación de Seller_Wyqv63vyWfEbX

Thank you for providing your details @Seller_Wyqv63vyWfEbX,

I've reached out to the escalation team to see what options exist for this issue. Once I have updates I will reach out to you again. Thank you for your patience.

-Glenn

00
Responder
user profile
Seller_Wyqv63vyWfEbX
En respuesta a la publicación de Glenn_Amazon

Hi,

@Glenn_AmazonI was able to correct this issue. There is no need to escalate the matter.

Thanks!

00
user profile
Seller_Wyqv63vyWfEbX
En respuesta a la publicación de Glenn_Amazon

Hi,

@Glenn_AmazonI was able to correct this issue. There is no need to escalate the matter.

Thanks!

00
Responder
user profile
Glenn_Amazon
En respuesta a la publicación de Seller_Wyqv63vyWfEbX

Thanks for the update @Seller_Wyqv63vyWfEbX,

I'm glad the issue is resolved. Did the spreadsheet fix your listings or was it something else? Feel free to share your experience if you like. Thanks for your time.

-Glenn

00
user profile
Glenn_Amazon
En respuesta a la publicación de Seller_Wyqv63vyWfEbX

Thanks for the update @Seller_Wyqv63vyWfEbX,

I'm glad the issue is resolved. Did the spreadsheet fix your listings or was it something else? Feel free to share your experience if you like. Thanks for your time.

-Glenn

00
Responder
user profile
Seller_Wyqv63vyWfEbX
En respuesta a la publicación de Glenn_Amazon

The fix for my matter is below:

My Listing was a Parent/Child variation

1. I deleted both the Parent listing and all child listings and waited 24 hours.

2. I reuploaded just the child ASIN's only into Seller Central and matched them with the data from the Amazon catalog.

3. Once child ASINs were in Seller Central I made the required changes via flat file.

4. After the changes I needed had been made I then re-uploaded the child ASIN's to a new Parent variation.

Hope this helps some others!

10
user profile
Seller_Wyqv63vyWfEbX
En respuesta a la publicación de Glenn_Amazon

The fix for my matter is below:

My Listing was a Parent/Child variation

1. I deleted both the Parent listing and all child listings and waited 24 hours.

2. I reuploaded just the child ASIN's only into Seller Central and matched them with the data from the Amazon catalog.

3. Once child ASINs were in Seller Central I made the required changes via flat file.

4. After the changes I needed had been made I then re-uploaded the child ASIN's to a new Parent variation.

Hope this helps some others!

10
Responder
user profile
Glenn_Amazon
En respuesta a la publicación de Seller_Wyqv63vyWfEbX

Thanks for your details @Seller_Wyqv63vyWfEbX,

This is the standard process to fix this type of issue so I am glad it is working as expected! If you have any future issues please feel free to make a new thread. Have a great day.

-Glenn

00
user profile
Glenn_Amazon
En respuesta a la publicación de Seller_Wyqv63vyWfEbX

Thanks for your details @Seller_Wyqv63vyWfEbX,

This is the standard process to fix this type of issue so I am glad it is working as expected! If you have any future issues please feel free to make a new thread. Have a great day.

-Glenn

00
Responder
user profile
Seller_QMBZYdJJKKTXU
En respuesta a la publicación de Glenn_Amazon

@Glenn_Amazon, @Seller_Wyqv63vyWfEbX - I am having the same problem.

To clarify the resolution, on step 2, are you matching the data from Amazon's catalog....as in the incorrect Apparel Sizes you want to change?

And then in step 3, you are uploading another flat file with the changes to Apparel Size Value?

Appreciate the clarification here so I can fix a similar issue!

00
user profile
Seller_QMBZYdJJKKTXU
En respuesta a la publicación de Glenn_Amazon

@Glenn_Amazon, @Seller_Wyqv63vyWfEbX - I am having the same problem.

To clarify the resolution, on step 2, are you matching the data from Amazon's catalog....as in the incorrect Apparel Sizes you want to change?

And then in step 3, you are uploading another flat file with the changes to Apparel Size Value?

Appreciate the clarification here so I can fix a similar issue!

00
Responder
user profile
Seller_Wyqv63vyWfEbX
En respuesta a la publicación de Seller_QMBZYdJJKKTXU

Hi,

Yes, that is correct. Upload the child ASINs with the data that is incorrect. Once the child ASINs are there then make the needed changes. Make sure you do this while the child ASINs are not tied to a parent.

Hope this help!

10
user profile
Seller_Wyqv63vyWfEbX
En respuesta a la publicación de Seller_QMBZYdJJKKTXU

Hi,

Yes, that is correct. Upload the child ASINs with the data that is incorrect. Once the child ASINs are there then make the needed changes. Make sure you do this while the child ASINs are not tied to a parent.

Hope this help!

10
Responder
user profile
Seller_13bMEnyXGYWuh
En respuesta a la publicación de Seller_Wyqv63vyWfEbX

Hi ! I have the same problem and I have created 2 cases and have been talking with the Help center for more than 3 weeks. But they kept on telling me that the Cup size Value existed in the Amazon catalog is different from those in my feed file. And I keep on deleting the listing, waited for 24 hours and relisting the products without resolving the problems.

Actually I told them at the very beginning that the data I entered in my first feed file was incorrect and I wanted to correct the Cup size value of my lingerie products with my new feed file.

Then I was told to delete the listing, wait for 24 hours before relisting with a feed file including the correct Cup Size Value. However, Errorcode 8541 appeared everytime I relisted the product.

I though the Help center associate would understand my situation but they just came back and told me that the data in the feed didn't match with their existing Amazon Catalog. Again and again, things just kept on repeating and looping without a solid solution.

I have deleted my listing, waited 24 hours and relisted it for more than 10 times, but Errorcode 8541 appeared all the time and no listing can be done successfully. And what drive me crazy is that the Help Center associates keeps on telling me that my feed file containing data which doesn't match with those in the existed Amazon Catalog..... the story keeps on and on and on.

I have written the above more than 10 times in these 4 weeks but I just cannot list my product successfully

Please help !

00
user profile
Seller_13bMEnyXGYWuh
En respuesta a la publicación de Seller_Wyqv63vyWfEbX

Hi ! I have the same problem and I have created 2 cases and have been talking with the Help center for more than 3 weeks. But they kept on telling me that the Cup size Value existed in the Amazon catalog is different from those in my feed file. And I keep on deleting the listing, waited for 24 hours and relisting the products without resolving the problems.

Actually I told them at the very beginning that the data I entered in my first feed file was incorrect and I wanted to correct the Cup size value of my lingerie products with my new feed file.

Then I was told to delete the listing, wait for 24 hours before relisting with a feed file including the correct Cup Size Value. However, Errorcode 8541 appeared everytime I relisted the product.

I though the Help center associate would understand my situation but they just came back and told me that the data in the feed didn't match with their existing Amazon Catalog. Again and again, things just kept on repeating and looping without a solid solution.

I have deleted my listing, waited 24 hours and relisted it for more than 10 times, but Errorcode 8541 appeared all the time and no listing can be done successfully. And what drive me crazy is that the Help Center associates keeps on telling me that my feed file containing data which doesn't match with those in the existed Amazon Catalog..... the story keeps on and on and on.

I have written the above more than 10 times in these 4 weeks but I just cannot list my product successfully

Please help !

00
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad