Address Verification problem! i need help
Hi all. I have a problem. i live outside USA and amazon dont want to send post card there.
They say, that my adress INVALID. it isnt true. My adress is CORRECT. Why they not send post card in Kazakhstan?
Address Verification problem! i need help
Hi all. I have a problem. i live outside USA and amazon dont want to send post card there.
They say, that my adress INVALID. it isnt true. My adress is CORRECT. Why they not send post card in Kazakhstan?
Seller_aV1Bh32hE0KND
Take a photo of how your Address is written under your Business Address in Seller Central and show your local post office Rep, or maybe they can give you a toll-free number to call to verify the correct address format and spelling from the US to Kazakhstan.
You could also look for an International Address/Format Validator website. There is one called Smarty .com (without the space) that may work. I think you can even put in the address coordinates.
Good luck, and keep us posted.
24 respuestas
Seller_FkV15gv2Vnaqh
Case ID: 12960874931
While i wait reply, i change my buisness adress format.
i delete word "Street from street name" and word house. maybe it will help but i am not sure.
i think usps may decline shipment with this word.
old adress format was
Street XXXX house xx x apt x
new format is
XXXX xx/x
apt x
maybe it will works.
Seller_FkV15gv2Vnaqh
Yes. Sometimes I see on my FBA orders the inscription "Postal address not deliverable" now I look at this problem from the other side))) I am very worried that this postcard can be delivered to Kazakhstan for about a month. Since it is quite far from the USA. Can you tell me what will happen With my account if a postcard from Amazon will delay and arrives after June 27?
Seller_FkV15gv2Vnaqh
Hi again! can you help me? i have only 1 attemption left(( .
43°12'35.1"N 76°36'16.7"E
How this adress spelling on English post language?
@Emet_Amazon can you also help me, if Medic will not have a time. It is very important for me. Please help.
Half of my street isn`t numbered on Google maps... (i put numbers by red digits on screenshot)
Red Arrow shows my home
Blue Arrow shows post office. They see my home from window!!! Why adress is invalid? ((((
Seller_FkV15gv2Vnaqh
Thank you. I see the same. What should i do if my home doesn`t shown on google maps? Will usps decline again? or not?
my home adress is Zhangozina 75/4 google can find only 75 house. what should i do in this situation? Is usps decline again?
Seller_aV1Bh32hE0KND
Have you tried reaching out to your post office? I would think they would be able to provide you with the correct format for the US.
Seller_FkV15gv2Vnaqh
i will try today.
I received many mails and parcels when i typed adress "Jangozina" and all was fine.
in this case i am in panic. i will also try to contact American office of USPS to check adress spelling. Thank you for your help!
how it works earlier
1st thing- country
2nd thing - zip code
3rd thing - local post office find adress and recepient and delivering.
How it works on USA USPS? i dont know. But USPS in Kazahstan is delivering by our post, which know Where is my street and home.
If they will dispatch letter to me i will receive it in any case(Jangozina/Zhangozina) there will not be problem.
Seller_aV1Bh32hE0KND
Take a photo of how your Address is written under your Business Address in Seller Central and show your local post office Rep, or maybe they can give you a toll-free number to call to verify the correct address format and spelling from the US to Kazakhstan.
You could also look for an International Address/Format Validator website. There is one called Smarty .com (without the space) that may work. I think you can even put in the address coordinates.
Good luck, and keep us posted.
Seller_FkV15gv2Vnaqh
Smarty says following
Zhangozina ulitsa 75
korp 4 kv 3
Kaskelen,
Almatinskaya Oblast'
040904
KAZ
so i hope it will work)
Thank you for your help!
also i plan to Call Kazakhstan USPS offie on monday to recheck it, and after that i will use my last trying)
Seller_aV1Bh32hE0KND
Please keep me posted, and good luck; third time's a charm!
Seller_FkV15gv2Vnaqh
All fine. Inform verification completed. THANK YOU!
Seller_aV1Bh32hE0KND
That is excellent news!!!
Thank you for the update, and congratulations!! 🍾
Emet_Amazon
Hello @Seller_djOmIomoouKje,
This is Emet from Amazon to help you with your concerns.
Hi all. I have a problem. i live outside USA and amazon dont want to send post card there.
They say, that my adress INVALID. it isnt true. My adress is CORRECT. Why they not send post card in Kazakhstan?
Thank you for your post regarding concerns with requesting a postcard to confirm your address.
I would add the word 'Street' back and see if that helps.
Have you also included your phone number with country code and then the +1?
Can you tell me what will happen With my account if a postcard from Amazon will delay and arrives after June 27?
I wanted to thank @Medic for their support, I also wanted to confirm with you as this sounds like you were able to finally get your account info updated and were able to request a postcard? If you are waiting on the postcard, these can take about a week or more in some situations to receive.
If the verification cannot be confirmed by the 27th as noted, it may result in disruptions to your seller account until we can confirm compliance with these new requirement.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
